Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,735
chart
#616
All reviews
April 20, 2026
Super friendly, patience and helpful support. Jessica & Betty went above and beyond to help with an issue we had on the website! Thank you again for the help
Hi Michael! Thank you so much for your wonderful review! It was truly my pleasure to help you resolve the fulfillment issue with the Zapiet - Pickup + Delivery app. If you ever need a hand again, please don’t hesitate to reach out anytime. We are always here to help! Best regards Betty
April 8, 2026
Hi Joe, Thank you for taking the time to leave a review, I really appreciated it! I'm glad I was able to help with your rates within our Zapiet ‑ Pickup + Delivery app and now the correct one is appearing at checkout for subscriptions or regular orders. Please do reach back out if you have any questions or need any further assistance. Cheers, Pavlo
April 8, 2026
Betty took ownership of our setup issue from the start. She resolved the matter professionally and delivered extra value in the process. A resolution-driven experience.
Hi Stephen! Thank you for the lovely review! Happy I could assist with configuring your rates with Zapiet - Pickup + Delivery app. We’re always here if you need anything. Best regards Betty
April 8, 2026
Hi Christoph! Thank you so much for the wonderful review! It was a pleasure helping you with the checkout language issue and updating your Zapiet - Pickup + Delivery app to the latest version. Feel free to reach out anytime you need a hand. Best regards Betty
April 6, 2026
Very helpful at explaining and updating specific things to work well with Shopify.
Hi Cassidy, Thank you so much for your 5‑star review! We’re delighted to hear that shipping confirmation mail is now working as expected. Your feedback means a lot to us and motivates our team to keep delivering clear guidance and effective solutions. We truly appreciate your trust and look forward to supporting you again whenever needed. Warm regards, Salaj
April 6, 2026
Très bon service, toujours une réponse rapide et pertinente. Je recommande.
Hi there! Thank you so much for your kind review! I’m really glad I could assist you today. Please feel free to reach out anytime you need support. Best regards Betty
April 4, 2026
Fast response to my issue
Thank you so much for the wonderful 5-star review! I’m really glad I could provide a quick response and help resolve your issue smoothly. It’s great to know Zapiet – Pickup + Delivery continues to support your store with reliable delivery and pickup options, making order management easier for your business. Your kind words truly mean a lot, and if you ever need any further assistance with your setup or features, I’m always here and happy to help. Srivastav
April 3, 2026
They have great customer service. It's 9pm EST and their chat was just super helpful to solve an issue with my store.
Thank you so much for the wonderful 5-star review! I’m really glad we could be there to help when you needed support, even late in the evening, and get the issue with your store resolved smoothly. It’s great to know Zapiet – Pickup + Delivery continues to support your store with reliable pickup and delivery options that keep things running seamlessly for your customers. Your kind words truly mean a lot, and if you ever need any further assistance with your store setup or delivery configuration, I’m always here and happy to help. Srivastav
April 3, 2026
This app works very well and makes it easy to manage local delivery and pickup options. The setup is smooth, and the features are flexible and reliable. What really stands out is the support — especially Srivastav, who was extremely helpful, responsive, and professional throughout the process. Highly recommended for any store that needs a solid solution for local delivery and pickup management.
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m really glad to hear that Pickup + Delivery is working smoothly for your store. It’s great to know the setup, flexibility, and reliability of the app are helping you manage your local delivery and pickup needs with confidence. Your words about the support mean a lot to me personally. It was a pleasure assisting you throughout the process, and I’m always here if you need any help in the future. Srivastav
April 3, 2026
very professional and helpful!
Thank you very much for taking the time to leave a review, it very kind! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Betty
April 2, 2026
Jessica helped out perfectly with my issue on setting up locations and distance validation! She walked me though everything I needed to do on my side as well as set up everything required for the app to work as intended. Great customer service and knowledge of the app. Sukria
Hi Sukria, Thank you so much for taking the time to leave such a thoughtful review, it truly means a lot! I’m really glad I could help you get everything set up with your locations and distance validation via partial postal codes, and that our Zapiet ‑ Pickup + Delivery app is now working for you and your customers. It was a pleasure walking through it with you :) If you ever have any questions or need a hand with anything else, please don’t hesitate to reach out. All the best, Jessica
April 2, 2026
Hi Laura, Thank you for taking the time to leave a review, it's much appreciated! It was a pleasure chatting and helping to get our Zapiet ‑ Pickup + Delivery widget up and working on your cart page. If you have any questions or need any further assistance, you know where to find us! Warm regards, Genesis
April 1, 2026
Great support team. We ran into a tricky issue with our theme where a custom script was interfering with pickup and delivery selections. The team quickly identified the exact cause and explained it clearly, then guided us to the correct fix. Really impressed with their technical knowledge and responsiveness. Highly recommend. Thank you, Genesis!
Hi Patryk, Thank you for your kind review and for taking the time to share your experience. It was a pleasure working with you to resolve the issue with your custom code, especially around the cart widget and the date and time picker. I’m glad we were able to quickly identify the conflict caused by the script and guide you through a clear and effective solution so everything is now functioning as intended. Your feedback on our technical support and responsiveness means a great deal. If you need any further assistance or have any questions in the future, please don’t hesitate to get in touch. Warm regards, Genesis
April 1, 2026
Thanks, Stephane, for the excellent and fast customer support!
Hi Alicia, Thanks a lot for the lovely review! It was a pleasure helping and showcasing how you can streamline the setup for your school supplies per school using collections and tags. If you ever need any help or have questions, let us know! -Stephane
April 1, 2026
Thank you for the 5-star review! We’re so happy to hear that the rate setup is working well for you, we truly appreciate your feedback.
April 1, 2026
Genesis, the customer service agent, was super helpful and got us sorted quickly.
Hi Marisa, hope you’re having a great day! Thank you so much for your kind 5-star review, we truly appreciate you taking the time to share your experience! I’m really glad to hear that we were able to help you get everything set up smoothly, especially with your shipping profile for local delivery and the product date restrictions. It’s great to know you’re all sorted and ready to go! If you ever need anything else or have any questions down the line, we’re always here to help. Warm regards, Genesis
April 1, 2026
Very good.
Hello, I'm really glad we could resolve that rate issue smoothly! Thank you so much for your kind words and the 5 stars. Please don't hesitate to reach out anytime if there's anything else you need up. Regards, Rutvik
March 31, 2026
Works wonderfully and exactly what we needed. Had minor issues with set-up on my end (i had the wrong settings), but my support rep, Salaj, was wondeful. Super fast and friendly.
Greetings, Thank you so much for the 5-Star review! I’m glad to hear the app is working exactly as you needed and that the inactive app issue was quickly resolved. It was a pleasure assisting you, and I truly appreciate your kind words about the support. We’re always here to help ensure everything runs smoothly for you. Warm Regards, Salaj
March 26, 2026
Fast, efficient, informative.
Hi Rohan, Thank you so much for the wonderful review! I am so happy we could help you update the wording for your pickup preferences at checkout. It is great to hear that you found the explanation on updating your locales helpful and informative. We really appreciate your feedback and look forward to supporting The Sonora Collection again in the future! Best regards, Genesis