All reviews

Rating Breakdown

  • 5
    88% (1,419 ratings)
  • 4
    5% (78 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (72 ratings)
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5 / 5 Share

Oct. 11, 2024

Excellent application with first class support. A must for anyone running a Shopify store

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re thrilled to hear that you consider Zapiet - Pickup + Delivery an excellent application and our support to be first class. Your recommendation means so much to us! - Clemency

5 / 5 Share

Oct. 11, 2024

Betty was very quick to assist on my inquiry and the matter was resolved promptly within the day. Appreciate the help!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for taking the time to write such a wonderful review for us. It was my pleasure helping you with Zapiet - Pickup + Delivery app. Please don't hesitate to reach out to us whenever you need a helping hand. Best regards, Betty

5 / 5 Share

Oct. 10, 2024

This app and the tech support are life savers for any business with delivery dates! Love love love. We used to be with a different app for 5 years but were not happy with a few things, switched to Zapiet and fell in love. So much in terms of functional things and possibilities - this app literally runs our business and open doors to the new sales opportunities. Sebastian and Gabriel are TECH GODS and save the day for us on a regular basis. Thank you so so much!!!!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear how much you love Zapiet - Pickup + Delivery and that it's making such a positive impact on your business. We're always here to support you and excited to continue helping you unlock new opportunities. Thanks again for your kind words! - Sebastian & Gabriel

5 / 5 Share

Oct. 10, 2024

App does what it should. The support is exceptionally good, very helpful and solution-oriented.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We're glad to hear Zapiet - Pickup + Delivery is working well for you and that our support team has been helpful. We're always here to assist and appreciate your feedback! - Sandy

5 / 5 Share

Oct. 9, 2024

Very easy to use and if you get stuck, the support is amazing! Highly recommend. Thank you.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Holly, Thank you for your kind words about our Zapiet - Pickup + Delivery app and its support team. I wish you an amazing launch! All the best, Sandy

5 / 5 Share

Oct. 6, 2024

Betty was fast and furious when it came to troubleshooting our errors on Shopify, 10/10 would recommend

Store

TSG2U

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for a wonderful review. I am so glad that I was able to assist you with our Zapiet - Pickup + Delivery app. Please know that you are always welcome to reach out to us anytime for any further assistance. Have a great day! Best regards Betty

5 / 5 Share

Oct. 4, 2024

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zoe! Thank you for taking the time to leave us a wonderful review! Super happy to hear that we were able to assist you with our Zapiet - Pickup + Delivery app. Please remember that we are always here to help with any further assistance you may need. Have a great day! Best regards, Betty

5 / 5 Share

Oct. 3, 2024

Jeanette was very helpful in troubleshooting my issue. Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help! -Jeanette

5 / 5 Share

Sept. 29, 2024

Kristine was amazing! So helpful when I was setting up the app for our business. Thank you

Store

Humble

Using app

25 days

Total reviews

12

Average rating

4.9

Developer Reply

Hi, Kyrenia! Thank you so much from the bottom of my heart! Your review meant a lot to me, and I'm so happy that I was able to assist you. Please do not hesitate to reach out to us if you have any questions or need help, we're always here for you. Thank you once again, I greatly appreciate you! Kristine

5 / 5 Share

Sept. 29, 2024

Awesome service - issus sorted within 10 min on Sunday.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Muhammad! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support was responsive and got this sorted out in no time! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

Sept. 28, 2024

Best apps for the schedule calendar and deliveries. It has many options and not many limitations. The support staff is also super friendly and responds quick.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Giancarlo, Our team has been glad to see your review—it is a much appreciated sign of your support. Remember you're always welcome to contact us for any assistance you may need with the apps. We're here to help you! Warmest regards, Pavlo

5 / 5 Share

Sept. 27, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for leaving a review. I am happy to have assisted you with the Zapiet - Pickup + Delivery app. Please don't hesitate to reach out anytime you need assistance. Best regards, Betty

5 / 5 Share

Sept. 27, 2024

Brilliant support and went well over and above the call of duty to help with our requirements!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review! Glad our team were able to assist beyond your expectations. Best wishes, Bogi

4 / 5 Share

Sept. 27, 2024

Straightforward to use and their helpdesk is always quick to help! Some functionalities could be perfected (like setting restrictions based on Collections, not every single product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)

Using app

About 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for your awesome review. Your feedback is noted! Best wishes, Bogi

5 / 5 Share

Sept. 26, 2024

Excelente atención al cliente, te logran resolver lo que necesites.

Store

El Paso

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hola! Gracias por tus palabras!! Fue un placer ayudarte con la configuración de las tarifas Por favor escríbenos si necesitas algo en el futuro! Qué tengas buen día! Sebastian

5 / 5 Share

Sept. 26, 2024

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 star review! :) Best wishes, Bogi

5 / 5 Share

Sept. 25, 2024

Quick and helpful info. Together we got the problem solved

Store

My Store

Using app

1 day

Developer Reply

Hi there! Thank you for taking the time to leave us such a wonderful review of our Zapiet - Pickup + Delivery app. We are happy to hear that we were able to work together to resolve the issue. Feel free to reach out to us anytime! Best regards, Betty

5 / 5 Share

Sept. 24, 2024

Great support

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Michael, Thanks for the review and your kind words. We're always happy to help, so reach out if you need anything. -Herman

5 / 5 Share

Sept. 24, 2024

The support staff are always so helpful and willing to investigate any problem you're having. Love it!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for leaving us such a wonderful review of our Zapiet - Pickup + Delivery app! We are always available to assist you with any questions or concerns you may have. Warm regards, Betty

5 / 5 Share

Sept. 23, 2024

Great support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michael, Thank you very much for taking the time to leave a review! It was a pleasure chatting with you and getting our Delivery Rates by Zip Code app connected to our Zapiet - Pickup + Delivery so that you can offer different local delivery rates to your customers. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica