Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#422
All reviews
Review RSS Feed
Jan. 12, 2026
Great service! Fix my issue.
Hi Daniela, Thank you for the lovely review! If you have any other questions or need any further assistance with our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send a message. Warm regards, Srivastav
Feb. 2, 2026
Estaba atascado perdiendo mi tiempo y gracias a su amable ayuda y profesionalidad, en unos minutos me ha solucionado el problema y Muchas gracias por tu ayuda
¡Hola José Luis! ¡Muchísimas gracias por tu amable reseña! Me alegra mucho que hayamos podido resolver el problema rápidamente y ahorrarte tiempo. Si necesitas más ayuda, no dudes en contactarnos. Estaremos encantados de ayudarte siempre que lo necesites. ¡Gracias de nuevo por elegir Zapiet! Saludos, Génesis
Jan. 10, 2026
Pavlo was super helpful and supportive in fixing our issue immediately! Thank you
Hi, Thank you so much for your kind words! I am glad I could help resolve the issue quickly. Please don’t hesitate to reach out anytime, we’re always here to help. Wishing you continued success with your business! Warm regards, Pavlo
Jan. 9, 2026
Great customer service! Rather expensive app and needed to do quite a few modifications to make it work with my store, but the staff support was excellent and very knowledgeable, helping to resolve all the issues.
Hello Jordan, Thank you so much for your valuable feedback. I’m very happy to hear that all of your issues have been resolved. Please know that we’re always here to help, available for you 24/7 whenever you need us. Warm regards, Nandita
Jan. 20, 2026
Allan and Jessica were super helpful and very knowledgeable! Walked everything through and checked to make sure we're set up properly. They both went above and beyond helping us set up!
Hi Xiomara, Thank you very much for your lovely review! Please do not hesitate to send a message if you have any questions or need any further assistance. Warm regards, Jessica
Jan. 9, 2026
Srivastav, He helped me with some doubts I had and explained everything to me step by step.
Thank you so much for the wonderful review! I’m really glad I could help clear your doubts and walk you through everything step by step. It means a lot to know the explanation was helpful. If you ever need anything again, I’m always here to help Srivastav
Jan. 8, 2026
Great Support - Jayne was very helpful
Thank you for taking the time to leave a review Charles, it's very much appreciated. I'm happy that we could sort your rates & what you required to the store. You know we are only a click away if you need anything else! Jayne
Jan. 9, 2026
Jessica was incredibly helpful and patient while walking me through our pickup and delivery setup. She took the time to double-check the API key, delivery radius, and settings to make sure everything was working correctly. Very friendly, knowledgeable, and easy to work with. Jeanette was also amazing, she helped fix a few bugs between Shopify and Zapiet and set the delivery cut off perfectly:).
Thank you so much for your kind words! We’re really happy to hear everything is now working smoothly and that the delivery cutoff is set up just the way you needed. It was a pleasure helping you troubleshoot the issues between Shopify and Zapiet. If you need anything else down the line, we’re always here to help! Jeanette
Jan. 8, 2026
Support très réactif et disponible !
Hello Justine, Thank you so much for the awesome review! It really means a lot to us. If you ever need anything in the future, feel free to reach out; we’re always here to help! Regards, Rutvik
Jan. 8, 2026
Incredibly helpful bot and staff, quick replies even in the holiday season.
Hi Peter, Thank you very much for taking the time to leave such a lovely review! It was a pleasure helping you with your email notifications within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Jan. 7, 2026
Betty did a better job than Zack - she did amazing
Hi Dan! Thank you so much for a wonderful review! It was my pleasure helping you out with the app today. If you ever need a hand always feel free to reach out anytime. Best regards Betty
Jan. 7, 2026
Great support in-app. Fast and responsive.
Hi Rachel, Thank you very much for taking the time to write a review, it's very much appreciated! If you have any other questions or need any more assistance with our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send a message. Warm regards, Jessica
Jan. 7, 2026
Thank you so much for your review Anthony, I'm always happy to help. Allan
Jan. 7, 2026
Rutvik provided invaluable support in troubleshooting and fixing a critical shipping rate issue during the launch of our latest market.
Hello Leilan, Thanks so much for the feedback, really means a lot! Glad I could help fix the shipping rate issue. If you ever need anything, just drop us a message, and we’ll be happy to help. Regards, Rutvik
Jan. 6, 2026
Awesome so far!
Hi Jordan, Thanks for the review! I'm glad we were able to help fix your rate setup quickly and get those sales rolling. If you ever have any questions, don't hesitate to reach out! Steph
Jan. 5, 2026
it was great. The person who helped me was very knowledgeable and went above and beyond to figure out what my problem was to solve it and made it easy. I really appreciate all of this help.
Thank you so much for the wonderful review! I’m really happy to hear that the support was helpful and that we could get everything resolved smoothly for you. It truly means a lot to know the experience felt easy and supportive. If you ever need anything again, I’m always here and happy to help. Srivastav
Jan. 5, 2026
Great support, very helpful and patient.
Hi Gretchen! Thank you so much for a wonderful review! It was my pleasure helping you out with Zapiet - Pickup + Delivery app. Feel free to reach out anytime you need a hand. Best regards Betty
Jan. 5, 2026
Amazing support! Resolved the issue so quickly for me. Betty was so lovely to speak with :)
Hi there! Thank you so much for a lovely review! It was my pleasure helping you out with the issues you were experiencing with the app. If you need a hand always feel free to reach out to us anytime. Best regards Betty
Jan. 2, 2026
Super quick and helpful support from Srivastav.
Thank you so much for the wonderful review! I’m really glad I could assist and that the support was quick and helpful. Your kind words truly mean a lot. If you ever need anything again, I’m always here to help. Srivastav
Jan. 5, 2026
srivastav was inclredibly helpful! GREAT APP makes owning a restaurant even easier!!! PAVLO ROCKS TOO!!!!!!!
Hi, Thank you so much for the kind words! It’s been a real pleasure communicating with you and helping out. You’re always very welcome to reach out to us, we'll be happy to support anytime! Warm regards, Pavlo