Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#422
All reviews
Review RSS Feed
Dec. 31, 2025
Great Help from Betty on Last Mile delivery option.
Hi Harjot Thank you so much for sharing such an amazing review. It was my pleasure helping you out, and please feel free to reach out anytime you need a hand. Best regards Betty
Dec. 30, 2025
It’s been a great experience so far. The app is easy to use and does exactly what we need for pickup and shipping. The support team is very friendly and quick to help whenever we have questions. Overall, we’re really happy with the app and would definitely recommend it.
Hi there! Thanks a lot for your wonderful review! We’re glad you enjoyed your experience and we look forward to serving you again. Best regards Betty
Dec. 26, 2025
The function help me to match need from client, and the support is really high efficient!
Hello Leila, We truly appreciate you taking the time to leave this amazing review. Don’t hesitate to contact us if you need any assistance in the future. Regards, Rutvik
Dec. 26, 2025
excellent and very helpful
Hello Dominic, Your feedback truly brightened our day. Thank you so much for sharing it with us! If you ever need any help or have questions, please don't hesitate to reach out to us. We're always here to support you know. Regards, Rutvik
Dec. 23, 2025
Great app! Srivastav provides great assistance and is very quick when it comes to solving any issues we're having.
Thank you so much for the amazing 5-star review! I’m really glad to hear you’re enjoying the app and that the support was quick and helpful. Your kind words truly mean a lot! If you ever need anything, I’m always here to help. Srivastav
Dec. 23, 2025
Zapiet basically runs the backend of my operations. Support is fast and effective -- they usually revert within a minute which helps with business critical issues. Thanks always Team (Jessica & Nandita)
Hi James, Thank you very much for your kind review! We are both very happy to have helped you and your store with our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to send a message. Warm regards, Nandita & Jessica
Dec. 23, 2025
Hello, I'm really happy I could assist and that your experience with us was positive. If you ever need help again, please feel free to get in touch. We’re always here and happy to support you! Regards, Nandita
Dec. 22, 2025
Thank you so much for the 5 star review! We truly appreciate your support and are glad you’re enjoying Zapiet – Pickup + Delivery. If you ever need any help, I’m always just a message away! Sri
Dec. 22, 2025
Jessica was very helpful and patient, even during my internet outage for 20+ min.! Thank you!
Thank you Jessica for taking the time to leave a lovely review! It was a pleasure chatting and helping you with our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Dec. 20, 2025
Easy to use and the support team is very responsive, helpful & friendly!
Hi, I’m so glad you left such a positive review. Thank you for being with us. We’re really happy we could provide the support you needed. Please feel free to reach out anytime; we’re here 24×7. Good luck, Rutvik
Dec. 18, 2025
Allan was great, over a 2 day period ihe helped me setup my in person pickup, Delivery with two different apps one of which was not working correctly and shipping.. Customer service was more than I expected.. Thanks again Allan for all your help!!!
Thanks for the great review Kevin, I'm glad I could help set everything you needed. Always happy to help our merchants. Sincerely, Allan
Dec. 18, 2025
Great app! Stephane was very helpful.
Hi Etta, Thank you for the wonderful review! It was a pleasure speaking with you over the phone to help get your curbside pickup ready for the special weekend. If you ever have any other special events and would like a helping hand, we'll be there for you! Happy holidays, Steph
Dec. 18, 2025
There was a bug in the app and it caused issues with our pickup/delivery options. I was on a live chat with Betty who found the problem and found a solution that works perfectly. Zapiet's support is great!
Hi Jaydyn! Thank you for your kind review! It was a pleasure helping you with the app today. Please don’t hesitate to reach out if you need any assistance in the future. Best regards Betty
Dec. 18, 2025
Hi Mitchell, I’m so glad my suggestion helped! Thanks a lot for the lovely review; it really means a lot to us. Feel free to reach out anytime. Regards, Nandita
Dec. 17, 2025
Srivastav was great in helping resolve the issue. I really like using this app and appreciate the quick support when needed. Thank you, Srivastav!
Thank you so much for the wonderful review! I’m really glad I could help resolve the issue and that you’re enjoying the app. Your kind words truly mean a lot! If you ever need anything, I’m always here to help. Sri
Dec. 17, 2025
Walked with me every step until we went live. Very relatable. Very professional. Forever grateful.
Hi Tove, Thank you so much for these kind words! It truly means a lot. I’m so glad I could be there to support you every step of the way, and it was a pleasure working with you through to your launch using our Zapiet - Pickup + Delivery app. Wishing you continued success and we’re always here if you need anything. Warm regards, Jessica
Dec. 17, 2025
Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!
Hi Caroline, Thank you so much for the lovely review! I truly enjoyed working with you as well. It means a lot to hear that our Zapiet - Pickup + Delivery app is working so well for your florist needs, and that I’ve been able to provide helpful, knowledgeable support. If you have any questions, please don’t hesitate to reach out. Warm regards, Jessica
Dec. 17, 2025
Thank you Spencer for the review it truly does mean a lot. If you need any more help in the future you know where we are! Jayne
Dec. 16, 2025
A great Shopify App that keeps improving! Nandita and the team has been providing great support. Highly recommended!
Hello Chris, Thank you so much for reviewing our support. It truly means a lot to know that the app is improving and meeting your business needs. We’re always here if you need any help, and you can absolutely count on us anytime. Regards, Nandita
Dec. 16, 2025
Amazing app - the customer help is great too. Dealt with Rutvik and he helped with everything.
Hey Lucia, thanks a ton for leaving this review! I’m really happy I could help you get the rates set up. Also, big thanks for being super patient while we were chatting; truly appreciate it! If you ever need anything else, feel free to reach out anytime. We’re here for you 24×7. All the best, Rutvik.