All reviews

Rating Breakdown

  • 5
    88% (1,356 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2024

Excellent APP with amazing Support. Jessica is Top of the top.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Matteo, Thank you for taking the time to leave a review, I really appreciate it! It was a pleasure chatting with you and ensuring that our Zapiet - Pickup + Delivery is working smoothly for you and your store. All the best, Jessica

5 / 5 Share

June 12, 2024

Great support and customization. This app allows us to set everything up quickly and accurately so that we can offer local delivery, pick-up and shipping.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review, it's very much appreciated! It was such a pleasure chatting with you and getting our widget installed on your cart page from our Zapiet - Pickup + Delivery app where your customer's can choose between pickup , local delivery & shipping. Please do not hesitate to reach back out if you have any questions or need any assistance. Warm regards, Jessica

5 / 5 Share

June 12, 2024

It's easy to use with the great customer service, solving any issue within minutes.

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly. Always happy to help! Jayne

5 / 5 Share

June 12, 2024

Quick and clear assistance from Jayne, thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey Steph Glad that we could sort out your Zapiet Pickup + Delivery issue quickly. You know where we are if you need us in the future! Jayne

5 / 5 Share

June 11, 2024

Great tool, A+ support experience. Highly recommended!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We're thrilled that you're loving our tool and had a great experience with our support team. Your recommendation and support mean a lot to us! If there's anything else we can assist you with, please feel free to let us know. We're are always happy to help! -J Barjum

5 / 5 Share

June 10, 2024

Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Shelbi, Thank you so very much for leaving such a lovely review! It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

June 10, 2024

They always give me more than I asked for, super friendly and help a lot as people and applications. Nice works

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, It was a real pleasure helping you set up our widget! If you need anything else, feel free to reach out. Our team is always happy to assist :) -Steph

5 / 5 Share

June 7, 2024

Their support is great! Kind folks and always quick with a response

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your feedback, it was truly a pleasure to assist you! Your kind words mean a lot to us and motivate us to keep providing the best service possible. Best wishes Jeanette

1 / 5 Share

June 9, 2024

unistall before trial finish but their still will charge you the bill...when u complaint with shopify , their ask me talk to direct to app developer. WHen can get it the refund and who urs are going to contact? no receive any email from urs at all??

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Sorry to hear that you were mistakenly charged before the end of your trial. We have now issued a full refund and I have sent you an email directly in case you have any questions. -Ronan

5 / 5 Share

June 6, 2024

This is the best and most complete app for pickup sales as far as I am aware of and the service is great!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Timothy, Thank you for the fantastic review of our Zapiet - Pickup + Delivery app and service! It was a pleasure assisting you with our app's settings, and helping you resolve your issue! Please don't hesitate to reach out if you need anything in the future – we're always happy to help! Warmest regards, Krystabel

5 / 5 Share

June 4, 2024

Great service 10/10

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mercedes, And thank you for the wonderful review! If you ever need any help or advice, we're always happy to help -Steph

5 / 5 Share

June 12, 2024

I had some issues with the store pick up setting. However, Diego was a great help and helped to solve this problem.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Lara, Thanks for leaving us this amazing review! It was my pleasure to assist you with our Zapiet - Pickup + Delivery app if you ever have any other questions or require assistance do not hesitate to reach out back to us! Best! Diego

5 / 5 Share

June 4, 2024

The app is very clear! Pavlo solved some issues i had and was very helpful.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Belen, I appreciate you have highly rated our app and my assistance! It was a pleasure communicating with you, and you should know that you're always welcome to reach us for any help you need with the app. Warm regards, Pavlo

5 / 5 Share

June 1, 2024

The app support is second to none. Thank you, Pavlo! Our shop worked with a work-around of the default shipping settings and we made the switch to Zapiet - Pickup + Delivery to soften the processes and be more transparent and clear for our customers!

Store

nirmini

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, I appreciate you highly valuing my help with setting up your store. It has been a total pleasure assisting you. Please be sure you are always welcome to get back to us in case of any questions. Warm regards, Pavlo

5 / 5 Share

May 31, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, It was a real pleasure helping you set up the rates for our Zapiet - Pickup + Delivery app! If you need anything else, feel free to reach out. Our team is always ready to assist. -Steph

5 / 5 Share

May 31, 2024

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Diego for taking the time to leave a review! It was really nice chatting with you and updating your store to the latest version of our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

May 28, 2024

A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Crois! Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years. It's amazing to know that we've been a part of your journey for almost 7 years! We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help! Thanks again for your kind words and for being such an important part of the Zapiet family. Warm regards, Betty

5 / 5 Share

May 24, 2024

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Fiona, Thank you so much for taking the time to review our app! It was a pleasure helping you with the delivery settings in our Zapiet - Pickup + Delivery app. If you need any further assistance, please feel free to reach out to our team anytime. Warmest regards, Krystabel

5 / 5 Share

May 24, 2024

We are planning to use this app soon, and their customer service has been outstanding. This is the only app we've found that offers all the functionality we need for BOPIS (Buy Online, Pick Up In Store). Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We're thrilled that you had a great experience and found it helpful. Your feedback is incredibly valuable and helps us improve.

5 / 5 Share

May 22, 2024

Excelente APP, la recomiendo

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola Jenny, ¡Gracias por tomarse el tiempo para dejar una reseña! Fue un placer ayudarte con nuestras funciones de Texto, Diseño y tiempo de preparación específico para cada producto en nuestra aplicación Zapiet - Recogida + Entrega. Si tienes alguna pregunta o necesitas ayuda, nos puedes enviar un mensaje. Un cordial saludo, Jessica