Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#422
All reviews
Review RSS Feed
Dec. 15, 2025
Hi, Thanks for the review! It was pleasure working with you and tweaking our app with the Trexity integration so that the proper rates appeared at checkout. If anything else comes up, don't hesitate to reach out! Steph
Dec. 15, 2025
Customer service was exceptional. I would have probably deleted the app had it not been for the great team, consistent and helpful follow-up and overall friendliness and helpfulness. Thank you!
Hi Elizabeth, Thank you so much for your lovely review! If you have any questions down the road or need any further assistance, please do not hesitate to send us a message. Warm regards, Jessica
Dec. 13, 2025
Amazing support as always, I've had Zapiet on my website for about 5 years now and not only the app works great but their support is always on point whenever there is any issue, even on weekends!
Hi Lucas, I truly appreciate you taking the time to leave such a fantastic review. Your feedback is incredibly encouraging. If there’s ever anything else I can help you with, I’m just a message away. Sincerely, Rutvik
Dec. 13, 2025
Exceptional Support That Changed Everything I was honestly on the verge of uninstalling Zapiet because I was struggling with the setup, until Jessica joined the chat. From that moment on, everything changed. Jessica went far above and beyond to help me properly set up Zapiet on my Shopify store. Her dedication, patience, and deep knowledge were outstanding. She walked me through every detail step by step and made sure everything worked exactly as needed. At one point, I genuinely thought she must be the owner of Zapiet because of how invested and committed she was to helping me succeed. This level of customer service is rare. Jessica did not just solve a problem, she completely turned my experience around. Zapiet is incredibly lucky to have her, and she is a true asset to the team. Highly recommend Zapiet, especially if you are fortunate enough to get support from Jessica.
Dec. 13, 2025
Nandita provides the absolutely best support!!!
Hello, I really appreciate the 5-star rating, thank you so much! It was great helping you. Reach out anytime if you need further assistance. All the best, Nandita
Dec. 12, 2025
RUTVIK 5 stars
Hello Jakob, Thank you so much for the 5-star review! I really appreciate you taking the time to share your feedback. I’m glad I could help, and if you ever need any assistance in the future, please don’t hesitate to reach out. I’m always happy to help Best Regards, Rutvik
Dec. 12, 2025
Hello Saxon, Thank you so much for the 5-star review! I really loved chatting with you, and I’m super glad I could get your pickup issue sorted. If you ever need anything, just ping us on chat anytime; we’re always around and happy to help. All the best, Nandita
Dec. 11, 2025
Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.
Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it! You know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica
Dec. 11, 2025
Zapiet support is wonderful. We worked with Maria Nandita, Klaudia Diego, and all of them were super knowledgeable, empathetic and helpful. Thank you, team!
Hi Esin, Thanks a ton for dropping this awesome review; it seriously made my day! So glad I could help you out with your product page widget. If you ever need anything else, just give me a shout. I’m always here and happy to help. Regards, Nandita
Dec. 10, 2025
Jeanette has been a huge help with all the hiccups that come along with launching a store front! We are so appreciative for her support and calmness.
Thank you so much for your kind words! I’m really glad I’ve been able to support you through the launch. Your patience and collaboration made everything so much easier. I’m always here if you need anything as you continue refining your store.
Dec. 10, 2025
Thank you so much for your 5-star review. I’m glad I could help! We always look forward to assisting our merchants whenever they need support. Wishing you all the best! Allan
Dec. 10, 2025
Hello, Thanks a bunch for dropping that 5-star review. It seriously means a lot! Your support keeps us pumped to deliver the best experience every time. If you ever need anything else, just give us a shout! Regards, Nandita
Dec. 10, 2025
Hello, Thank you so much for taking the time to leave us such a lovely review. It was a real pleasure working with you, and I’m always here if you ever need a hand with anything. Best, Rutvik
Dec. 9, 2025
Ich bin sehr zufrieden mit dem Support von Pavlo. Schnelle Reaktionszeit und mein Anliegen wurden zu meiner vollsten Zufriedenheit erledigt. Vielen Dank!
Hallo, Vielen Dank für Ihre tolle Rückmeldung! Es freut mich sehr zu hören, dass Sie mit meiner Unterstützung zufrieden waren. Es war mir eine Freude, Ihnen zu helfen! Wenn Sie künftig noch Fragen haben oder Hilfe benötigen, sind wir jederzeit gerne für Sie da. Beste Grüße Pavlo
Dec. 9, 2025
very quick response and fixed the issue behind the scene
Thank you so much for the wonderful review! I’m really happy to hear that the issue was resolved quickly and smoothly behind the scenes. It’s always my goal to make things as easy as possible for you, and your kind words truly mean a lot. If you ever need anything again , I’m always here and happy to help. Thanks again for taking the time to share your experience! Sri
Dec. 9, 2025
Jayne on support helped me out greatly, she deserves to be rewarded!
Hi Levi Thank you so much for your kind review it is really appreciated. Glad I could help you get your preparation times sorted & that it made sense! If you need anything else, you know where to find us! Jayne
Dec. 8, 2025
Had a great experience with Jessica. Wow, super fast and knew my issue.
Hi Jennifer, Thank you very much for taking the time to write a review, I really appreciate it! I'm happy to have been able to help and you know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica
Dec. 8, 2025
Jessica with the support team is very helpful and extremely quick to troubleshoot/solve problems.
Hi Bergen, So nice of you to leave such a lovely review, I really appreciate it! It was really great chatting and getting your product date restrictions updated, along with collection tags and a few other things within our Zapiet ‑ Pickup + Delivery app. Please do not hesitate to reach back out if you have any questions or need any further assistance. Cheers, Jessica
Dec. 17, 2025
Betty was reactive and efficient, it's a lot clearer now for me, it finally works, thank you so much Betty!!
Hi there! Thanks so much for the lovely review! I really enjoyed assisting you with the app today. Feel free to get in touch anytime if you need a hand. Best regards Betty
Dec. 8, 2025
Super goede ervaring!
Thank you, Marco, for the amazing 5-star review. I truly appreciate your support and I am glad everything worked out well for you. If you ever need any more help, I am always here. Lui