All reviews

Rating Breakdown

  • 5
    92% (1,370 ratings)
  • 4
    4% (53 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2025

Sandy was very helpful and quick to pin point the issue I was experiencing even though it wasn't zapiet causing the issue .

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Darius, Thank you for your lovely words ! Don't hesitate to write me back, if there is anything else I can help you with. All the best, Sandy

5 / 5 Share

Sept. 29, 2025

Amazing support!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brooke! Thank you so much for the awesome review! It’s always a pleasure to help you out with the app. If you ever need a hand, please don’t hesitate to reach out to us anytime. Best regards Betty

5 / 5 Share

Sept. 28, 2025

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Zapiet Team

5 / 5 Share

Sept. 27, 2025

Rapide et précis, merci !

Store

Poème

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Poème, Thanks a ton for your wonderful review! Always here to help if you need anything at all. Regards, Nandita

5 / 5 Share

Sept. 25, 2025

Best Customer Service! They do everything they can to help. Maria helped me and she did great job! App works perfect. Thank you, Maria.

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi Joanna! Thank you for your lovely review! It's been a pleasure helping you out with your store these past few days. Do not hesitate to jump in at anytime for assistance! María

5 / 5 Share

Sept. 25, 2025

Super!! Thank you Jessica for the amazing support in the setup!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much Giorgio!!! It was a pleasure helping to make a few adjustments and finish the setup of our Zapiet ‑ Pickup + Delivery app on your store. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Sept. 25, 2025

Betty was a great help to me. They went above and beyond to help me, even fixing another issue that I hadn't brought up. They were quick and such a pleasure to work with. I hope that I can get connected to Betty every time I need to chat with support!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Evan! Thank you so much for the wonderful review! It was truly a pleasure helping you with the issue you were experiencing with the app. If you ever need a hand again, please feel free to reach out anytime. We’re always happy to help! Best regards Betty

4 / 5 Share

Sept. 25, 2025

the people who are on staff to help walk through issues are great to work with

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello Kia, We appreciate your thoughtful feedback. It truly means a lot to us, and we’re glad we could meet your expectations. Feel free to contact us anytime you need assistance. Regards, Rutvik

5 / 5 Share

Sept. 24, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rio, Thank you very much for taking the time to leave a review, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Sept. 24, 2025

The customer service is top notch. I had questions and the agent helped me through the entire process. This App has always delivered and so has their support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave such a lovely review! I'm so happy to have been able to help and get your store up-to-date with the latest version of our Zapiet ‑ Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to reach out. Cheers, Jessica

5 / 5 Share

Sept. 25, 2025

Great service and easy to deal with

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Hi there! Thank you for your review! It's been a pleasure to help you out with everything. Should you need anything in the future feel free to reach out, we are always happy to help! María

5 / 5 Share

Sept. 24, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave a review! It was truly my pleasure to help you out with the issues you were experiencing. If you ever need a hand, please don’t hesitate to reach out to us anytime. Best regards Betty

5 / 5 Share

Sept. 23, 2025

Jessica was extremely helpful and dove deep to figure out the issue happening with the language locales for our store. She was patient and explained everything she was doing step by step. She also went above and beyond and helped make the cart images (local delivery, pickup, etc.) visually work with out store design better! Amazing experience. Thanks Jessica!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Nichole! It was truly a pleasure working with you and your store. I’m so glad we were able to sort out the language locales and ensure the cart images fit seamlessly with your design. I really appreciate your kind words and your feedback on Zapiet - Pickup + Delivery. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Sept. 23, 2025

Excellent support and experience

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Thalia! Thank you so much for the wonderful review! It was truly a pleasure assisting you with the app. If you ever need a hand in the future, please don’t hesitate to reach out to us. We’re always happy to help! Best regards Betty

5 / 5 Share

Sept. 23, 2025

Betty was awesome not only fixed the problem noted another problem on her own and fixed that also. Now that is what I call Customer Service. Thank you very much Betty You have been very kind, patient and understanding. This old woman is smiling again because of you. Thank you, Barbara Houle

Using app

2 months

Total reviews

10

Average rating

4.0

Developer Reply

Hi Barbara! Thank you so much for your kind words 😊 It was a pleasure assisting you with the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We're always here to help! Best regards Betty

5 / 5 Share

Sept. 23, 2025

Tuvimos una incidencia con el checkout y nos ayudaron de manera rápida y efectiva, muy buen soporte.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu reseña Borja! Nos alegra saber que pudimos ayudarte de manera rápida y efectiva. Si tienes más preguntas o necesitas ayuda adicional, no dudes en contactarnos. Un saludo cordial, Jessica

5 / 5 Share

Sept. 23, 2025

Exceptional Support

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Niall, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your support means a lot! Regards, Nandita

5 / 5 Share

Sept. 23, 2025

Great customer support from Betty

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ryan! I'm so glad I could assist you with the app issues you were facing. Remember, we're always here to lend a hand whenever you need it. Best regards Betty

5 / 5 Share

Sept. 22, 2025

Meets all my needs, however, I wish the customer support was faster. When you own a small business, often issues arise that need to be fixed quickly or it costs my business money. It can take a long time to get to a human which can be frustrating.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lauren! Thank you so much for sharing your review and feedback. Rest assured, we are dedicated to making your experience smoother in the future. It was truly my pleasure assisting you with the issue you faced. If you ever need a hand, remember we're always here to help! Best regards Betty

5 / 5 Share

Sept. 19, 2025

Thank you so much for your help! Betty is the best!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Almira, Thank you so much for the lovely review! It was truly a pleasure assisting you with the app. If you ever need a hand in the future, please don't hesitate to reach out to us anytime. Best regards Betty