Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,606
chart
#290
All reviews
Rating Breakdown
Review RSS Feed
Aug. 13, 2024
Super App, Super Support
Thank you SO much for your review! We're thrilled to hear that you're enjoying our app and service. It was a pleasure to help you get everything set up smoothly. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! ❤️ - Jeanette
Aug. 12, 2024
Would recommend! Krystabel was super efficient in helping out our issues!
Hi Kevin! Thanks for taking the time to leave such a great review! It was a pleasure assisting you with your customization needs for the Zapiet - Pickup + Delivery app and providing you with the relevant documentation. Please don’t hesitate to reach out to our team in the future. Warmest regards, Krystabel
Aug. 10, 2024
I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.
Hi, Thank you so much for your amazing feedback! I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help. Warm regards, Pavlo
Aug. 9, 2024
Excellent, resolved the issue and had us back up and running in no time.
Hi, Thanks for the kind support and feedback! Reach out if you need anything. Herman
Aug. 6, 2024
great service
Thank you for taking time to leave us a review! If you have any more questions or need anything else, feel free to reach out. We are always here to help! Best wishes, Kitty
Aug. 5, 2024
Very helpful, made good suggestions, and quick response time! Thanks!
Hi Ryan, It was really lovely chatting with you and helping to set up your local delivery within our Zapiet - Pickup + Delivery app and getting some of the wording changed. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 5, 2024
The app is outstanding and can help small businesses expand their market. I highly recommend this app to any small business owner.
Thank you so much for the wonderful review! We're thrilled to hear that our app is helping your business grow. Your recommendation means a lot to us! If you ever need anything or have any questions, we're here to help. -Jeanette
Aug. 5, 2024
Jeanette with tech support was absolutely excellent. We love the app, AND their tech support. We've been with them for a while, and it keeps getting better and better. - We're a flower shop in the San Antonio area.
Thank you so much for your kind words! We are happy to hear you're enjoying the app and our tech support. If you ever need anything, we're here to help. Thanks again for sharing your experience! -Jeanette
Aug. 4, 2024
Thank you for all your support. It is very helpful that I get an immediate reply when I contact you.
Hi Okita! You're very welcome! We are really glad to hear your positive feedback. It's always our pleasure to assist you promptly. If you have any more questions or need anything else, feel free to reach out anytime. We are always here to help! Warm regards Betty
Aug. 1, 2024
Thank you so much for your review! We appreciate your support and are glad you're enjoying our app. If you ever have any feedback or need assistance, feel free to reach out. We are always happy to help! -Jeanette
Aug. 1, 2024
Chat is very helpful! Shoutout to Diego!
Hi Sarah, Thank you for your fantastic review! If you ever need help with setting up your Zapiet - Pickup + Delivery app, please don't hesitate to reach out. We’re more than happy to assist you. Best regards, Diego
July 29, 2024
Fantastic customer support experience! Customer support was very response and stuck with me until resolution. Thank you!!
Hi Byron, Thank you very much for taking the time to leave a review! It was a pleasure chatting with you and getting everything set-up (especially your rates) for your launch within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
July 28, 2024
This app is sensational! Honestly people I am a complete novice and know nothing and websites and this app has allowed me to provide shipping rates and set shipping delivery schedules across more than 7 different locations across 4 states in Australia in a matter of hours, all with different lead times, it is AMAZING! Beyond the capabilities of the app, the customer service level is seriously out of this world! I have never had someone be so patient with me, whilst I am being so stupid fumbling around, and get me looking like I am a genius! The customer service rep knows who I am talking about, she was an absolute gem. Don't waste your time people, this app is the BEST!
Updated reply 6 September 2024: Hi Rowan Thanks for the kind review that gave us, you sure gave us a laugh at the beginning of our shift with the description of your IT self! If you need any more help along the way any our team at Zapiet - Pickup + Delivery are always happy to help whichever timezone! Just think how much you've learnt in a few days! Jayne & Kitty --------------------------------------------- Hi Rowan, Thank you so much for the glowing review! It really has been a pleasure watching the setup take shape and seeing a plan come together so neatly. I believe Zapiet- Pickup + Delivery is the perfect match for your next steps and it's awesome to be here to support you on that journey. We are here for the duration so just pop on to chat if you need any assistance at any time. Talk to you soon, Kitty
July 26, 2024
Great support!
Hi there, Thank you for your review. I'm happy we could sort out your issue quickly, we're always happy to help here at Zapiet - Pickup + Delivery. You know where we are if you need us again! Best, Jayne
July 23, 2024
Their customer support team is very attentive and helpful. Maria was so patient with me whilst we worked through a problem together.
Hi there! Thank you very much for your kind review! It's always a pleasure to be able to assist you with Zapiet - Pickup + Delivery, should you need anything else do not hesitate to reach back here Best, María
July 22, 2024
Great support from Jessica and the whole team! The quick support is the reason I stay with Zapiet.
Hi there, Thank you very much for taking the time to leave a lovely review! It was a pleasure getting your local delivery up and working with our Zapiet - Pickup + Delivery app. If you have any questions or need further assistance, please do not hesitate to reach out. Warm regards, Jessica
July 16, 2024
Works pretty well and the support team are helpful
Thank you so much for your kind words! Should you need any assistance in the future do not hesitate to reach back, we are always happy to help! Best, María
July 12, 2024
This app is good. It fits our needs for fulfillment rules but definitely has it s own quirks to deal with. Honestly and thankfully, their biggest asset is Jessica. She has been the most proactive, helpful, and insightful support we've had during our sit-build all the way to launch using Zapiet to handle our complicated fulfillment rules. Thank you for being a dedicated professional, Jessica. We appreciate you!
Hi Michael, Thank you very much for taking the time to leave such a lovely review! It was my pleasure helping you to set up your store with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Sept. 5, 2024
Jessica is consistently awesome and goes above and beyond every time to ensure my issues are addressed.
Hi Joseph, Thank you so much for taking the time to leave a review, it's very much appreciated! I'm always happy to chat and help in any way I can with our Zapiet - Pickup + Delivery app. Please do send a message in the future if you have any questions or need any assistance, Warm regards, Jessica
July 9, 2024
Jessica was great at upgrading us to the new checkout widget and setting up our account to function and display as we wanted it to. Would highly recommend.
Thank you Jo for taking the time to leave such a lovely review! Please do not hesitate to send a message if you have any questions or need any further assistance with our Zapiet - Pickup + Delivery app. Warm regards, Jessica