Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,539
chart
#309
All reviews
Rating Breakdown
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April 4, 2024
The app is fairly easy to use and the support team is very helpful!
Hi Brian, Thank you very much for taking the time to leave such a nice review! I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
April 3, 2024
We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.
Hi Jessica! Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉 Warm regards, Betty
April 2, 2024
Excellent App and support is top notch!
Thank you for taking the time to leave a review, it's much appreciated! I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app. Any other questions or any further assistance, please do not hesitate to reach out. Warm regard, Jessica
April 2, 2024
great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.
My Jee Huey Lim, Thank you for taking the time to write such a lovely review I'm truly happy to hear that your experience was good and that I was able to help and answer your questions. And of course, the extra styling for our widget was my pleasure! -Steph
April 2, 2024
Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.
Hi Victoria! Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help! -Veno
April 1, 2024
Phenomenal app with great support. Absolutely love it
Thank you Gregory for leaving such a nice review, it's very much appreciated! It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
April 8, 2024
Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.
Thank you very much Jeff for taking the time to leave a review! Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
March 27, 2024
We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.
Hi Nathan, Thank you sincerely for taking the time to share such a wonderful review! It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details. Should you have any further questions or require additional assistance, please don't hesitate to reach out. Warm regards, Jessica
March 25, 2024
Hi Madeline, Thank you for taking the time to review our Zapiet - Pickup + Delivery app! It was nice chatting with you and getting our app up-to-date and also disabling the auto-select method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
March 21, 2024
Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)
Hi Eli, Thank you very much for taking the time to leave such a lovely review! It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature. Any other questions or any assistance, please do not hesitate to reach out. Warm regards, Jessica
March 19, 2024
Jessica Was wonderful to work with.
Hi Brian, Thank you for taking the time to leave a review, it's much appreciated. It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + Delivery app. Again welcome to the Zapiet family and please do let us know if you have any questions or need any further assistance. Warm regards, Jessica
March 19, 2024
Very customizable app and support is top notch. Thank you!
Hi there, It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app! If anything else ever comes up, don't hesitate to reach out, our team is always happy to help -Steph
March 19, 2024
Hi Marsha, Thank you so much for taking the time to write such a wonderful review! I'm glad I was able to help answer your questions regarding out Zapiet - Pickup + Delivery app and its Shopify Inventory integration. Should you have any further question, or require any help, we'll be there for you -Steph
March 18, 2024
AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10
Hi and thank you so much for leaving such a great review! We will continue to work hard to earn the good things our merchants say about our team and our products And if you ever need any help, you know we'll be there to help, Steph
March 15, 2024
I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues. It's a rare thing.
Hello Paul, Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority. We truly appreciate your continued support and trust in our app! If you have any questions along the way please let us know! Best! Diego
March 15, 2024
Hi there! We're truly grateful for your 5-star rating of our Zapiet - Pickup + Delivery app! Your support means the world to us. Thank you for your time and feedback! Warm regards Betty
March 13, 2024
we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations
Hi Sarah, Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team! And we'll be there if you need it Steph
March 13, 2024
Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.
Hi, It was a pleasure to help you sort out the correct settings for your requirements. It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years. If you ever need anything else you know where we are! Kind regards Jayne
March 12, 2024
The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!
Hi Kathy, Thank you very much for taking the time to leave a review It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
March 11, 2024
Agradezco la atención brindada por Diego, quién fue el asesor que estuvo apoyándome la mayor parte del tiempo en las muchísimas dudas que tenía. :)
Hola Itzel, ¡Gracias por dejarnos tu reseña! Estamos muy emocionados de ver como nuestra app puede ayudarte a ti y a tu negocio. ¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros! Saludos, Diego