Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.9
feedback
1,491
chart
#389
All reviews
Aug. 28, 2025
very good
Hi Amani, Thank you much for your review! It was a true pleasure helping you out with your store. If you need help in the future do not hesitate in reaching back here, we are always happy to help out merchants! Best, María
Aug. 28, 2025
The best customer experience with Betty when asking for support at late time.
Hi Rodrigo! Thank you so much for the wonderful review! It was a pleasure helping you set up the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We are always happy to help! Best regards Betty
Aug. 27, 2025
Stephan was very friendly and helpful. Thank you!
Hi Suzanne, Thanks for the wonderful review! It was a pleasure helping you troubleshoot the widget issue. I'm glad we could figure out the likely cause within your theme for you. We're always here if you need anything else! Best, Stephane
Aug. 27, 2025
Sandy was excellent and installed the widget perfectly
Hello James, Thank you for taking the time to write this lovely review! It has been a pleasure. Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy
Aug. 27, 2025
Tiene muchas y muy buenas funciones. Tiene un buen panel de control y muy útil. El equipo de soporte es muy rápido y muy amables, te ayudarán en todo lo que necesites.
Hi, We’re glad to hear that our app has been helpful for your business, Sally Hambleton. Your feedback motivates us to keep going the extra mile, and we’ll keep working to make your experience even better. Thank you, Nandita
Aug. 26, 2025
excellent and swift!
Thank you so much for the 5 star review! We’re glad to hear you had an excellent and speedy experience with our pickup and delivery app! -Klaudia
Aug. 26, 2025
I highly recommend this company because their customer service is stellar. Of course the app is amazing and all that jazz but customer service is crucial and they know how it's done! Anytime I had any questions I can reach them via chat which is reassuring. Mystic wasn't working properly and Jessica immediately fixed the error. She was quick and efficient:) 10/10 HIGHLY RECOMMENDED
Hi Ann, Thank you so much for your kind words and for taking the time to leave such a lovely review! I’m so glad you’re enjoying our Zapiet - Pickup + Delivery app and that I could quickly help resolve the issue for you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Aug. 26, 2025
Hello, Thanks for the stellar review! We’re excited to continue helping your store grow and thrive. Reach out anytime, we’re always here to help. Regards, Rutvik
Aug. 26, 2025
Hi there! Thank you so much for taking the time to share your review. We are always here if you ever need a hand. Feel free to reach out anytime! Best regards Betty
Aug. 26, 2025
Hi Kalid! Thank you so much for the amazing 5-star rating. We truly appreciate it! If you ever need anything in the future, feel free to reach out. We are always here to help!! Best regards Betty
Aug. 25, 2025
We have been using Zapiet for years across multiple businesses. However, in recent weeks, something has been happening with incorrect tagging across all our businesses. Their support is unable to fix this and responds with massive emails. Highly do not recommend this app.
Hi there, Thanks for sharing your feedback, and I’m sorry to hear about your experience. We’ve checked on our side and aren’t seeing any wider issues with tagging at the moment, so this seems to be isolated to your stores. Since we don’t have access to your orders, it’s difficult for us to identify the root cause. It may be related to another app or a configuration change, but without access we can’t confirm. If you’d be open to granting us access, we’d be happy to investigate further and work with you to resolve this. We’d really value the opportunity to turn this experience around for you, especially as you’ve been a loyal customer for many years. Please don’t hesitate to continue the conversation using the email thread we already have open with you.
Aug. 25, 2025
Absolutely fantastic support service. As a local business owner with no coding or html experience. The Zapiet support team is always super helpful and very detailed in resolving the technical difficulties I have with my shopify store!
Aug. 24, 2025
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Hi Tahlia, Thank you so much for the 5-star rating. It truly means a lot! It was an absolute pleasure assisting you with the error message at checkout. Please don’t hesitate to reach out anytime you need assistance with our Zapiet – Pickup + Delivery app — our team will always be happy to help! Warmest regards, Krystabel
Aug. 23, 2025
Hi Yousuf, I am glad to see your rating here. Our team truly appreciates your support! You are always welcome to reach out to us for any assistance around our apps. Warm regards, Pavlo
Aug. 22, 2025
Hi Ben, Thank you so much for your 5 star review! I truly appreciate your support. Please don’t hesitate to reach out if you need any assistance in the future. -Rutvik
Aug. 22, 2025
Quick detailed and helpful support
Thank you so much, Victoria, for your kind words. I’m really glad I could provide you with quick and helpful support. Always happy to assist you again. Nandita
Aug. 21, 2025
Great customer support!
Thank you Nancy! It was a pleasure helping you and I appreciate you taking the time to leave a 5-star review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Aug. 21, 2025
The best of it's kind with free plan. Between great support team
Store
My Store
Using app
29 days
Aug. 20, 2025
Jayne was so efficient in resolving my issues.
Hi there, Thank you for taking the time to leave a review. Glad we could sort it out before you had to leave! If you need us again you know where we are! Jayne
Aug. 19, 2025
Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.
Hi Omar, That's lovely to see your review here, thank you for it! It's been a pleasure to assist you, and hopefully you'll keep enjoying the app. I wish you every success for your store! Warm regards, Pavlo