Zapiet ‑ Pickup + Delivery
All reviews
Incredible support team, just got custom Lithuanian translations for my cart under the widgets, how cool is that!
Hi Ali, Thank you so much for the fantastic review! It was truly a pleasure assisting you with your custom Lithuanian translations. We love making sure our widgets look and feel seamless on your store. If you ever need anything else, please don't hesitate to reach out. Wishing you the best of luck with your shop! Best regards, Genesis
Hi Laura, Thank you for taking the time to leave a review, it's much appreciated! It was a pleasure chatting and helping to get our Zapiet ‑ Pickup + Delivery widget up and working on your cart page. If you have any questions or need any further assistance, you know where to find us! Warm regards, Genesis
Great support team. We ran into a tricky issue with our theme where a custom script was interfering with pickup and delivery selections. The team quickly identified the exact cause and explained it clearly, then guided us to the correct fix. Really impressed with their technical knowledge and responsiveness. Highly recommend. Thank you, Genesis!
Hi Patryk, Thank you for your kind review and for taking the time to share your experience. It was a pleasure working with you to resolve the issue with your custom code, especially around the cart widget and the date and time picker. I’m glad we were able to quickly identify the conflict caused by the script and guide you through a clear and effective solution so everything is now functioning as intended. Your feedback on our technical support and responsiveness means a great deal. If you need any further assistance or have any questions in the future, please don’t hesitate to get in touch. Warm regards, Genesis
Thanks, Stephane, for the excellent and fast customer support!
Hi Alicia, Thanks a lot for the lovely review! It was a pleasure helping and showcasing how you can streamline the setup for your school supplies per school using collections and tags. If you ever need any help or have questions, let us know! -Stephane
Thank you for the 5-star review! We’re so happy to hear that the rate setup is working well for you, we truly appreciate your feedback.
Genesis, the customer service agent, was super helpful and got us sorted quickly.
Hi Marisa, hope you’re having a great day! Thank you so much for your kind 5-star review, we truly appreciate you taking the time to share your experience! I’m really glad to hear that we were able to help you get everything set up smoothly, especially with your shipping profile for local delivery and the product date restrictions. It’s great to know you’re all sorted and ready to go! If you ever need anything else or have any questions down the line, we’re always here to help. Warm regards, Genesis
Very good.
Hello, I'm really glad we could resolve that rate issue smoothly! Thank you so much for your kind words and the 5 stars. Please don't hesitate to reach out anytime if there's anything else you need up. Regards, Rutvik
Works wonderfully and exactly what we needed. Had minor issues with set-up on my end (i had the wrong settings), but my support rep, Salaj, was wondeful. Super fast and friendly.
Greetings, Thank you so much for the 5-Star review! I’m glad to hear the app is working exactly as you needed and that the inactive app issue was quickly resolved. It was a pleasure assisting you, and I truly appreciate your kind words about the support. We’re always here to help ensure everything runs smoothly for you. Warm Regards, Salaj
Fast, efficient, informative.
Hi Rohan, Thank you so much for the wonderful review! I am so happy we could help you update the wording for your pickup preferences at checkout. It is great to hear that you found the explanation on updating your locales helpful and informative. We really appreciate your feedback and look forward to supporting The Sonora Collection again in the future! Best regards, Genesis
SALAJ has been very patient and helpful in addressing my enquiries, always responding swiftly and clearly. His support has made a real difference, and I truly appreciate his professionalism. He definitely deserves a raise!
Hello Khoon, Thank you very much for your 5-star review! I truly appreciate your patience while we worked through the checkout and delivery configuration issues. I’m glad we were able to resolve the conflict caused by Shopify’s native local delivery and pickup settings, which were blocking checkout. After adjusting the settings, disabling the conflicting options, and updating the delivery and pickup rates as requested, we were able to ensure that checkout and the shipping rates display correctly. Thank you so much for your thoughtful feedback! I’m glad to hear that my patience and clear, swift responses have helped address your enquiries. It means a lot to know that my support has made a real difference. Knowing that my efforts made a positive difference is very rewarding, and I’m grateful for your recognition. Thanks, Salaj
1000/1000 stars
Thank you very much Roman for the 1000 stars :) I'm so glad to have helped and get your rates up and working within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jayne
Zapiet works great for our Shopify Store. They also helped solve a problem very quickly. Recommended!
Hi Cam, Thank you very much for your 5-star review! I truly appreciate your patience while we investigated the pickup and delivery rate issue. After reviewing the setup, we identified that the location was missing an internal country code, which was causing the pickup rate error at checkout. We were able to correct this, and I’m glad we could verify that the checkout process is now working seamlessly. Thank you again for your time and your kind feedback. It is greatly appreciated! 😊 Warm Regards, Salaj
Hi Yahya Thank you very much for taking the time to leave a review, it is very much appreciated. I'm happy that we could sort out your rates issue quickly. If you ever need us again we're only a click away! Best wishes Jayne
everything was amazing best customer service shout out betty
Hey Shakib! Thank you so much for your lovely review! It was such a pleasure helping you get our widget up and running on your cart page and making sure your rates are all set perfectly with Zapiet - Pickup + Delivery. If you ever need a hand with anything else, don’t hesitate to reach out anytime. We’re always here to help! Best wishes, Betty
Support was quick and efficient, the online support representative was professional and patient. Thank you!
Hi Nicole, Thank you very much for your 5-star review! Thank you for your patience while we worked on this. I’m glad we were able to identify that the issue was related to inactive Shopify shipping settings, along with the native Shopify in-store pickup option being enabled at the same time, which was conflicting with the app’s pickup configuration. To resolve this, I activated the necessary shipping settings and disabled Shopify’s native pickup so that the app’s in-store pickup configuration could function properly. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. I’ll be more than happy to help. Thank you again for your time and for the positive support rating. It is greatly appreciated! 😊 Warm Regards, Salaj
La mejor aplicación para gestionar los envios.
¡Hola! ¡Gracias por tu reseña! Nos alegra mucho saber que consideras nuestra app como la mejor para gestionar los envíos. Estamos aquí siempre que lo necesites. Un cordial saludo, Rutvik
Thank you very much for taking the time to leave a review, it's much appreciated! I'm happy to have helped with your local delivery postal code validation on the cart page, allowing your customer's to see right away if they are eligible. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Rutvik
Thank you so much for the 5-star review! I truly appreciate your support and I’m glad you’re enjoying Zapiet – Pickup + Delivery. If you ever need any assistance, I’m always here and happy to help. Srivastav
Jessica was awesome! Fixed my issue in minutes!
Hi Thea, Thank you so much for your kind review! I’m thrilled I could help you configure your annual pickup dates and get the Zapiet ‑ Pickup + Delivery cart page calendar working perfectly for your store. It was a pleasure assisting you today. If you have any other questions or need further help, please don't hesitate to reach out. Warm regards, Jessica
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