All reviews

Rating Breakdown

  • 5
    92% (1,370 ratings)
  • 4
    4% (53 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2025

very good

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amani, Thank you much for your review! It was a true pleasure helping you out with your store. If you need help in the future do not hesitate in reaching back here, we are always happy to help out merchants! Best, María

5 / 5 Share

Aug. 28, 2025

The best customer experience with Betty when asking for support at late time.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rodrigo! Thank you so much for the wonderful review! It was a pleasure helping you set up the Zapiet - Pickup + Delivery app. If you ever need a hand, don’t hesitate to reach out. We are always happy to help! Best regards Betty

5 / 5 Share

Aug. 27, 2025

Stephan was very friendly and helpful. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Suzanne, Thanks for the wonderful review! It was a pleasure helping you troubleshoot the widget issue. I'm glad we could figure out the likely cause within your theme for you. We're always here if you need anything else! Best, Stephane

5 / 5 Share

Aug. 27, 2025

Sandy was excellent and installed the widget perfectly

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello James, Thank you for taking the time to write this lovely review! It has been a pleasure. Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy

5 / 5 Share

Aug. 27, 2025

Tiene muchas y muy buenas funciones. Tiene un buen panel de control y muy útil. El equipo de soporte es muy rápido y muy amables, te ayudarán en todo lo que necesites.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We’re glad to hear that our app has been helpful for your business, Sally Hambleton. Your feedback motivates us to keep going the extra mile, and we’ll keep working to make your experience even better. Thank you, Nandita

5 / 5 Share

Aug. 26, 2025

excellent and swift!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 star review! We’re glad to hear you had an excellent and speedy experience with our pickup and delivery app! -Klaudia

5 / 5 Share

Aug. 26, 2025

I highly recommend this company because their customer service is stellar. Of course the app is amazing and all that jazz but customer service is crucial and they know how it's done! Anytime I had any questions I can reach them via chat which is reassuring. Mystic wasn't working properly and Jessica immediately fixed the error. She was quick and efficient:) 10/10 HIGHLY RECOMMENDED

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ann, Thank you so much for your kind words and for taking the time to leave such a lovely review! I’m so glad you’re enjoying our Zapiet - Pickup + Delivery app and that I could quickly help resolve the issue for you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Aug. 26, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for the stellar review! We’re excited to continue helping your store grow and thrive. Reach out anytime, we’re always here to help. Regards, Rutvik

4 / 5 Share

Aug. 26, 2025

Using app

Almost 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Hi there! Thank you so much for taking the time to share your review. We are always here if you ever need a hand. Feel free to reach out anytime! Best regards Betty

5 / 5 Share

Aug. 26, 2025

Store

Etérea

Using app

Over 5 years

Total reviews

5

Average rating

4.6

Developer Reply

Hi Kalid! Thank you so much for the amazing 5-star rating. We truly appreciate it! If you ever need anything in the future, feel free to reach out. We are always here to help!! Best regards Betty

1 / 5 Share

Aug. 25, 2025

We have been using Zapiet for years across multiple businesses. However, in recent weeks, something has been happening with incorrect tagging across all our businesses. Their support is unable to fix this and responds with massive emails. Highly do not recommend this app.

Using app

10 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, Thanks for sharing your feedback, and I’m sorry to hear about your experience. We’ve checked on our side and aren’t seeing any wider issues with tagging at the moment, so this seems to be isolated to your stores. Since we don’t have access to your orders, it’s difficult for us to identify the root cause. It may be related to another app or a configuration change, but without access we can’t confirm. If you’d be open to granting us access, we’d be happy to investigate further and work with you to resolve this. We’d really value the opportunity to turn this experience around for you, especially as you’ve been a loyal customer for many years. Please don’t hesitate to continue the conversation using the email thread we already have open with you.

5 / 5 Share

Aug. 25, 2025

Absolutely fantastic support service. As a local business owner with no coding or html experience. The Zapiet support team is always super helpful and very detailed in resolving the technical difficulties I have with my shopify store!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tahlia, Thank you so much for the 5-star rating. It truly means a lot! It was an absolute pleasure assisting you with the error message at checkout. Please don’t hesitate to reach out anytime you need assistance with our Zapiet – Pickup + Delivery app — our team will always be happy to help! Warmest regards, Krystabel

5 / 5 Share

Aug. 23, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yousuf, I am glad to see your rating here. Our team truly appreciates your support! You are always welcome to reach out to us for any assistance around our apps. Warm regards, Pavlo

5 / 5 Share

Aug. 22, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ben, Thank you so much for your 5 star review! I truly appreciate your support. Please don’t hesitate to reach out if you need any assistance in the future. -Rutvik

5 / 5 Share

Aug. 22, 2025

Quick detailed and helpful support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Victoria, for your kind words. I’m really glad I could provide you with quick and helpful support. Always happy to assist you again. Nandita

5 / 5 Share

Aug. 21, 2025

Great customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Nancy! It was a pleasure helping you and I appreciate you taking the time to leave a 5-star review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 21, 2025

The best of it's kind with free plan. Between great support team

Store

My Store

Using app

29 days

5 / 5 Share

Aug. 20, 2025

Jayne was so efficient in resolving my issues.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave a review. Glad we could sort it out before you had to leave! If you need us again you know where we are! Jayne

5 / 5 Share

Aug. 19, 2025

Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Omar, That's lovely to see your review here, thank you for it! It's been a pleasure to assist you, and hopefully you'll keep enjoying the app. I wish you every success for your store! Warm regards, Pavlo