Zapiet ‑ Pickup + Delivery
All reviews
I have been working with Salaj, and he has been great to work with and has been very helpful! I would recommend him to anyone who is looking for support.
Hi Marc, Thank you so much for taking the time to leave a review. It truly means a lot and made my day. Working with you has been a great experience. We greatly appreciate your support and are delighted that you had a positive experience with both my assistance and the app. You are welcome to contact us whenever you need support. Warm Regards, Salaj
Betty wonderful Gem! Helped me out thoroughly
Hi there! Thank you so much for such a wonderful review! It was my pleasure helping you out today with the app. Feel free to always reach out anytime you need a hand. Best regards Betty
Hi, Thank you for rating us and supporting our team and the app. You are always welcome to reach out to us for any assistance you may need. Wishing you all the success with your store! Warm regards, Pavlo
amazing support thank you!
Thank you very much for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita
Hi, Thank you so much for the review! We really appreciate you taking the time to support our app and our team. If you ever need any help, please feel free to reach out anytime, you're always welcome. Warm regards, Pavlo
Amazing as always, very helpful and quick!
Thank you so much for the wonderful review! I’m really glad I could help and that the support was quick and helpful as always. Your kind words truly mean a lot. If you ever need anything again, I’m always here and happy to assist. Srivastav
excellent service. very helpful
Thank you so much for the wonderful 5-star review! I’m really glad I could help and that the support was useful for you. It’s great to know Zapiet – Pickup + Delivery is helping your store run smoothly with flexible and reliable pickup and delivery options. If you ever need any assistance with your setup or want to fine-tune your configuration, I’m always here and happy to help. Srivastav
Salaj was able to fix my issue with the checkout page, and he was very patient! Great service!
Thank you so much for your kind words! I’m really glad you’re happy with the support you received, and it means a lot to know the service made a positive difference. Your feedback is truly appreciated. Many Thanks Salaj
muy buena atencion y muy amable
Hi Geronimo, Thank you very much for the 5-star review, it's much appreciated. I'm glad I could help and get your local delivery area drawn out on the map within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Genesis
Zapiet is a very good app for managing local delivery in Shopify. The setup can be a bit challenging at the beginning, especially when configuring delivery rates and settings, but the support team was incredibly helpful. Rutvik assisted me patiently and guided me through the process step by step until everything was working correctly. The team was very efficient and responsive, and they made sure the issue was fully resolved. I truly appreciate their support and recommend the app for stores that need reliable local delivery management.
Hi Mercedes Ramirez, Really appreciate your review! It was a pleasure assisting you. If you ever need anything in the future, I’ll be happy to help. Best, Rutvik
She understood my problem with Zapiet and fix it right away
Hi Rujira, Thank you very much for taking the time to leave such a nice review, it's much appreciated! It was really nice chatting and getting you all fixed up and generating the correct rate to checkout for your customer's. If you have any questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica
Very helpful!
Hello Jamie, Thank you very much for taking the time to review our app and service. It has been a pleasure working with you to configure Zapiet - Pickup + Delivery for seamless operation on your website. All the best, Sandy
Hello, Thank you for your valuable feedback. I am pleased that I could assist you. Please do not hesitate to contact me if you have any further inquiries. I wish you the best of luck. Regards, Nandita
Great customer support
Hi Samantha! Thank you for the great review! I’m glad everything worked out well. We’re always here if you need any further assistance. Best regards Betty
this app is ridiculously overpriced with terrible pricing transparency. the monthly subscription fee for the essential plan also requires either an add-on zip code app ($14.99/mo) or a google API key ($100/mo). the support chat is useless and unhelpful.
Hi Shawn, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience felt frustrating and unclear. That is certainly not the impression we want to leave. We understand how important pricing transparency is when choosing an app, especially when setting up delivery zones and rates. It sounds like we could have communicated the available setup options more clearly during your conversation, and we are addressing that internally to ensure future merchants receive clearer guidance from the start. Our Head of Support has reached out to you directly via email to better understand your specific requirements and to personally help review the most suitable and cost-effective configuration for your store. We truly value the opportunity to make this right and ensure everything is set up in a way that works for your business. If you are open to reconnecting, we would love the chance to assist further. The Zapiet Team
The team is always incredibly helpful, responsive, and patient. Their customer service truly stands out , especially when you’re unsure about certain settings or configurations. They consistently go above and beyond to make sure everything works properly. Highly recommend!
Hi there! Thank you for the great review! It has always been our pleasure helping you out. We’re always here if you need any further assistance. Best regards Betty
Super helpful support. The app is easy to use. Highly recommended all throughout!
Hi, Thank you so much for your kind words! I am happy to hear that you find the app easy to use and that you had a great experience with our support team. Your recommendation truly means a lot to us! Kind regards, Pavlo
Amazing customer service. Had a hiccup in the system on a Saturday, and Pavlo was able to resolve the issue so quickly! The app navigation is very easy, and the support is top-notch! Definitely recommend them!
Thank you so much for the wonderful review and recommendation! I’m really happy I could help resolve the issue quickly and get everything back on track for you, especially over the weekend. It’s also great to hear that you’re finding Zapiet - Pickup + Delivery easy to navigate and that you’ve had a positive experience with our support team. If you ever need any further assistance, please don’t hesitate to reach out. Warm regards, Pavlo
Thank you very much for taking the time to leave a review, it's much appreciated! If you have any further questions or need any more assistance, please do not hesitate to reach out. Warm regards, Salaj
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