All reviews

Rating Breakdown

  • 5
    88% (1,356 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2024

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas. un 10

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up distance validation in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else. -Veno

5 / 5 Share

Feb. 14, 2024

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Juhee, Thank you for taking the time to share your thoughts about our Zapiet - Pickup + Delivery app and our support. It was lovely talking to you, and we'll be near if ever you need ! Thank you, Sandy

4 / 5 Share

Feb. 14, 2024

The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. I did decide to remove a star because the Pickup + Delivery app did not notify us that it was outdated and needed to be updated which caused potentially lost sales because of a broken google API. When we recognized there was an issue with the module we reached out to live chat support and got exceptional help from Jessica who quickly fixed the issue for us.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Paul, Thank you for taking the time to leave a review It was lovely chatting with you and getting our Zapiet - Pickup + Delivery up-to-date on your store so that everything is working and generating rates at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Feb. 13, 2024

I absolutely love this app! It's incredibly helpful for our clients to have a visual representation of our delivery dates, and it comes packed with tons of useful backend features. The team behind the app is extremely helpful whenever assistance is needed.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Vanessa, Thank you very much for taking the time to leave such a lovely review, it's very much appreciated It was so nice chatting with you the other day and getting your rates set up within our Zapiet - Pickup + Delivery app along with a few other "fixes". If you have any questions or need any assistance, please do not hesitate to reach out. All the best, Jessica

5 / 5 Share

Feb. 13, 2024

Jessica was great!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi RoShawn, Thank you for taking the time to leave a review It was a pleasure chatting with you and assisting in setting up the integration with one of our compatible last mile delivery services within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Feb. 12, 2024

So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨ -J Barjum

5 / 5 Share

Feb. 11, 2024

Wonderful experience while using this app because it has many options and the support team is marvelous. Especially Herman who has been so helpful every time I needed something resolved. Thank you!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you've had a wonderful experience with the the app. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

5 / 5 Share

Feb. 9, 2024

Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. The staff at Zapiet has gone above and beyond in helping us configure this app to work exactly as we need it to!

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of the app! Amazing to hear our support team pulled out all the stops for you too. Best wishes, Bogi Assistant Support Manager - Zapiet

5 / 5 Share

Feb. 7, 2024

This app is an effective tool for allowing customers to select shipping type and date selection. Integrates well with other tools for populating rates. Relatively easy to use. Some settings are controlled in the general settings while some settings are associated to individual stores, so keep in mind you may have to designate similar settings at each level. Customer support went above and beyond any experience I've had with other apps on Shopify. The support team demonstrated developer-level knowledge, an understanding of their tool in the broader Shopify ecosystem, and were extremely proactive to resolve the issue I had (an odd loophole in checkout that was ultimately resolved by updating the app). 5/5 best app we use on Shopify.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hi Andrea, Thank you so much for your detailed and fantastic review! It was my pleasure helping you update our Zapiet - Pickup + Delivery app and ensure that everything is up and working as expected. Feel free to reach out if you have any more questions or need assistance. We're here to help and appreciate your 5/5 rating—thank you for making us the best app in your Shopify toolkit! Kind regards, Jessica

5 / 5 Share

Feb. 6, 2024

Amazing app and support! We had a variety of questions and were helped every step of the way to get setup for our bakery business. Can't recommend them enough!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Phoebe, Thank you for your kind words! It was my pleasure assisting you on our live chat the other day with our Zapiet - Pickup + Delivery app, particularly regarding the setup of your postal codes for local delivery validation. If you have any other questions or need further assistance, please don't hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Feb. 6, 2024

Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to write a wonderful review It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Feb. 1, 2024

Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader

Store

Rosuz

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Suzanne, Thank you for taking the time to leave us such a lovely review! It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app. And if anything else ever comes up, let us know we're always there and happy to help Steph

5 / 5 Share

Feb. 1, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We're so happy to receive your 5 star review! Thanks for using and enjoying our app :) Best wishes, Bogi

5 / 5 Share

Jan. 30, 2024

The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brooke, Thank you for taking the time to leave a review and for your kind words! I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app. Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated! Warm regards, Jessica

5 / 5 Share

Jan. 30, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hola, José, Gracias por tomarte el tiempo de dejar una reseña, es muy apreciada. Si tienes alguna pregunta o necesitas más ayuda, no dudes en enviarnos un mensaje. Gracias, Jessica

5 / 5 Share

Jan. 30, 2024

Store

LéSiL

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your five star review of our app! We're really glad to know that you're enjoying using it! Best wishes, Bogi

5 / 5 Share

Jan. 26, 2024

Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Steven, It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued! Be sure you are always welcome to message us whatever you need! Faithfully, Pavlo

5 / 5 Share

Jan. 26, 2024

extremely helpful, through & friendly

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi James, It was delightful chatting with you, and I appreciate you taking the time to leave a review. If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help. Kind regards, Jessica

5 / 5 Share

Jan. 26, 2024

Easy set up to handle our delivery and pick up and customer service was great!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brianne, Thank you for taking the time to leave a review It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Jan. 25, 2024

Amazing customer service!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Jean, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego