Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,735
chart
#619
All reviews
Jan. 23, 2026
Exceptional customer service and assistance. The team, specifically Genesis, is very responsive and so willing to help us resolve any issues. Once the setup was complete, this app works wonderfully for our florist business. Highly recommend!
Hi Kendra, Thank you so much for the kind words and for taking the time to leave this review! I’m really glad I could help get everything set up in our Zapiet ‑ Pickup + Delivery app and that it is working well for your florist business. It truly means a lot to hear this, and I appreciate the recommendation. Please don’t hesitate to reach out if you ever need anything. Warm regards, Genesis
Jan. 23, 2026
Thank you so much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita
Jan. 22, 2026
Overly complicated for what should be the simplest of tasks. Obviously created by developer who has no sympathy for the end user.
Thanks for taking the time to share your feedback. I’m sorry it felt more complicated than expected, that’s never the experience we want for Shopify merchants. I’m glad Srivastav was able to step in and help. I’ve emailed you directly to understand what we can improve, as your input helps us make Zapiet better and simpler for everyone. Regards, Sam - Head of Support @ Zapiet
Jan. 22, 2026
Thank you so much for your help.
Thank you so much for you 5 star review Kat, always happy to help. Best wishes. Allan.
March 3, 2026
support is really wonderful.
Hi Laura, Thank you very much for taking the time to update your review, it's much appreciated! I'm so happy to hear that you enjoyed chatting; as I did as well and I'm glad that I was able to help. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
Jan. 22, 2026
works well, customer support will be there for you
Hi there! Thank you so much for a wonderful review. It was my pleasure helping you out with the Zapiet - Pickup + Delivery app. If you ever need a hand always feel free to reach out to us anytime. Best regards Betty
Jan. 20, 2026
Thank you to Srivastav and Sandy for your amazing help. You are the best of the best ! I truly recommend Zapiet at 10000%
Thank you so much for taking the time to leave a lovely review for us and our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Srivastav & Sandy
Jan. 19, 2026
Jessica was extremely helpful configuring my store for international shipping and pickup
Hi Jake, Thank you very much for taking the time to leave a review, I really appreciate it! I'm so glad to have been able to help and get your rates up and working. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
Jan. 18, 2026
Pavlo has helped us a few times with knowledgable quick, and clear responses,.
Hi, I appreciate your review and I’m glad the support was helpful. Thank you for your trust. You're always welcome to reach out to us for any assistance around the apps. Warm regards, Pavlo
Jan. 17, 2026
goed
Hi, Thanks a lot for the 5-star rating! It means a lot and I’m happy I could support you. You're always welcome to get in touch with us for any help. Warm regards, Pavlo
Jan. 16, 2026
Jessica with their support is the best. Very informative and fast responses, which can be rare with support these days! always detailed in her responses and friendly, not just a bot. That is so invaluable
Hi Brad, I'm so pleased to have been able to help you with the setup of our Zapiet ‑ Pickup + Delivery app and am very thankful for your lovely review, it's vey much appreciated. If you have any more questions or need any further assistance, please do not hesitate to send a message. Cheers, Jessica
Feb. 23, 2026
Stephanie guided us through our delivery options and fine tuned the app to our needs
Hi Jesse, Thanks for the awesome review and shout out! It was a pleasure helping you adjust the wording on our widget and the checkout page to help smooth out the customer experience. If anything else comes up, you can count on us to be there for you! -Steph
Jan. 16, 2026
All doubts answered
Thank you very much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's much appreciated! If you have any question or need any further assistance, please do not hesitate to send a message. Warm regards, Betty
Jan. 16, 2026
It's a good app. Very helpful for customers to buy products.
Hello, Thank you so much for your valuable feedback. It was great talking with you and resolving the calendar issue. Feel free to reach out anytime. Regards, Rutvik
Jan. 15, 2026
It does what it's supposed to and if there's an issue, Zapiet support is on it. I recommend.
Thank you so much for your kind words and the wonderful 5-star review. I truly appreciate you taking the time to share your experience. It means a lot to us, and we’re always here if you need any further help. Allan
March 27, 2026
Cannot fault the service and support, Sajal was exceptional and was very fast in helping us diagnose a small issue!
Hi Andy, Thank you for your patience while we worked through the issue. After reviewing the setup, I identified that Zapiet rates had been disabled while Shopify’s native local delivery was enabled. I re-enabled the Zapiet rates and disabled Shopify’s native local delivery, which resolved the “Shipping not available” error. I’m glad I could assist swiftly and help diagnose the issue with clarity. Your appreciation means a lot, and I truly value the opportunity to support you. Warm Regards, Salaj
Jan. 14, 2026
Thank you so much for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience. It means a lot to our team. Please don’t hesitate to reach out if there’s anything else we can help with.
Jan. 13, 2026
Hey Saxon Thank you for taking the time to leave a review, it's very much appreciated. I'm happy that we could sort your issue out quickly for all of your stores. If you ever need us again we're only a click away! Best Wishes Jayne
Jan. 12, 2026
Great service! Fix my issue.
Hi Daniela, Thank you for the lovely review! If you have any other questions or need any further assistance with our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send a message. Warm regards, Srivastav
Feb. 2, 2026
Estaba atascado perdiendo mi tiempo y gracias a su amable ayuda y profesionalidad, en unos minutos me ha solucionado el problema y Muchas gracias por tu ayuda
¡Hola José Luis! ¡Muchísimas gracias por tu amable reseña! Me alegra mucho que hayamos podido resolver el problema rápidamente y ahorrarte tiempo. Si necesitas más ayuda, no dudes en contactarnos. Estaremos encantados de ayudarte siempre que lo necesites. ¡Gracias de nuevo por elegir Zapiet! Saludos, Génesis