Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,611
chart
#422
All reviews
Review RSS Feed
Nov. 4, 2025
Store
Urban Lamb
Using app
About 4 years
Hi Ben, Thank you so much for your wonderful 5-star review! Your kind words mean a lot to us and motivate our team to keep providing the best service possible. We’re thrilled that you’re happy with your experience! We truly appreciate your support. Warm regards, Rutvik
Nov. 3, 2025
Jeanette was incredibly helpful with our Zapiet setup! She made the tech support process easy and stress-free from start to finish.
Store
Jackson Vaughn
Using app
5 months
Hi Peter, thank you so much for your kind words! It’s been such a pleasure working with you and your team on the setup. Please know that if you ever need anything, we’ll always be more than happy to help. -Jeanette
Nov. 3, 2025
Sandy is great and needs a raise. She explained everything thoroughly and was patient with me. You all are lucky to have her on your team.
Store
Critchfield Meats
Using app
Almost 6 years
Hello Bryce, Thank you so much for this lovely review ! It has been a pleasure working with you. Do not hesitate to write me back, if I can help with anything else. All the best, Sandy
Nov. 2, 2025
Steph was more than amazing helping me to get resolve all my concerns and get my account up and running. Very knowledgeable and patient. I really appreciate all the help!
Store
Pinkpoptartbeauty
Using app
5 months
Hi Burnai, Thank you very much for the great review! It was a pleasure speaking with you live and helping fine tuning our app to meet the needs of your business. Rest assured that we'll be there to help every step of the way, -Steph
Nov. 1, 2025
Great customer service
Store
James Cress Florist
Using app
About 2 years
Hi, We love to see your rating here, thank you for the support! We’re glad to know our team has been helpful to you, and you’re always welcome to reach out if you need any further assistance. With warm wishes, Pavlo
Oct. 31, 2025
J'ai adoré le service, la rapidité et tout a été réglé.
Store
C'est Imparfait-e Inc
Using app
1 day
Merci beaucoup, Carl, pour cette évaluation cinq étoiles! Nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Votre satisfaction est notre plus belle récompense. À très bientôt! Lui
Dec. 5, 2025
quick to respond and willing to help, but i had to leave the chat.
Thank you so much for your kind feedback! I truly appreciate you taking the time to share your experience, and I’m really glad I could respond quickly and assist you while we were connected. I completely understand that you had to step away from the chat, and whenever you’re ready to continue, I’ll be more than happy to pick things up right where we left off. Thank you again for your support, it truly means a lot! All the best, Sri
Oct. 30, 2025
The app has made managing our deliveries and pickup services so much easier — it truly streamlines our operations. But its real strength lies in the incredible team behind it. Whenever we encounter even the smallest issue or have a new request, they’re always responsive and ensure we get the best solution possible. A special shout-out to Sandy, who was amazing, caring, and resolved a critical issue for us from start to finish in no time!
Hello Ilana, Thank you so much for taking the time to leave this lovely comment. I’m really glad I could help get your store running smoothly! Don't hesitate to write me back, if I can help with anything else. All the best, Sandy
Oct. 30, 2025
Sandy was lovely and provided an excellent service and solution
Hello there, It was my pleasure to assist you ! Don't hesitate to contact us back, if you have more questions or need assistance. Regards, Sandy
Oct. 30, 2025
Rutvik is always really helpful and does their best to answer questions or solve problems as quickly as possible!
Hello Victoria, We’re happy to hear you’re satisfied with our service. Thank you, and please don’t hesitate to reach out in the future for any assistance. Regards, Rutvik
Oct. 29, 2025
I had an amazing experience with the Zapiet support team! Jessica went above and beyond to help me fix an issue that was stopping my customers from placing orders. She was kind, patient, and truly saved my business today. Highly recommend both the app and their incredible support!
Thank you so much, Oleksandra! I’m really glad I could help get everything running smoothly again with our Zapiet - Pickup + Delivery app. It was a pleasure chatting with you, and I truly appreciate your kind words and recommendation. Wishing you and your business continued success! Warm regards, Jessica
Oct. 27, 2025
Jessica from the Zapiet support team was super helpful and efficient. She quickly identified the issue and guided me in the right direction. Excellent customer service!
Hi Laurence, Thank you very much for your lovely words and for taking the time to leave a review! It was a pleasure chatting and if you have any further questions or need any assistance, you know where to reach us! Warm regards, Jessica
Oct. 27, 2025
Was responsive, clear, direct and very respectful. Got what I needed fixed with no issues.
Hi there! Thank you so much for taking the time to leave such a wonderful review! It was truly my pleasure assisting you with the app. I’m so glad I could help. If you ever need a hand again, please don’t hesitate to reach out anytime! Best regards Betty
Oct. 24, 2025
Great service. Followed up & made sure things were working :)
Hi Lisa, Thank you very much for taking the time to leave such a lovely review!!! I'm so happy to have helped so now your customer's can place their pre-orders within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Oct. 24, 2025
Betty went above and beyond!! Best customer service I have experienced in a long time. I only just downloaded Zapiet and needed some help with set up and Betty did this for me plus lots of extra additions that she thought may be helpful. Amaaazing!! 10/10.
Hi Courtney! Thank you so much for your wonderful review. It was truly my pleasure to assist you with setting up the Zapiet - Pickup + Delivery app. If you ever need a hand or have any questions, please don’t hesitate to reach out anytime. We are always happy to help! Best regards Betty
Oct. 23, 2025
Hello Delish, Thank you for taking the time to leave us such a lovely 5 star review. Your feedback makes our day! If you ever need any help or have more questions in the future, we’re just a message away. Regards, Nandita
Nov. 24, 2025
Great support from Betty, Nandita Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively - also very patient whilst we learn how to use the system. Thank you, you guys are amazing
Hi Emma, Thank you so much for your wonderful review! We truly appreciate your kind words. It was a pleasure helping you set up the app. If you ever need a hand, just drop us a message anytime. We’re always here to help! 😊 Regards, Betty, Nandita Jeanette, Maria and Lui
Oct. 22, 2025
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Lui
Oct. 22, 2025
Hello Kennedy, Thank you for your wonderful feedback! Knowing you had a great experience motivates us to keep improving every day. Regards, Nandita