Zapiet ‑ Pickup + Delivery
All reviews
Getting customer support from Betty was great! She sat with me to go over my complex shipping configurations and guided me through the process. The Pickup + Delivery app plus the Rates by Distance together has leveled up my storefront shipping. Great apps and support!
Hi Jovana! Thanks so much for the lovely feedback! I’m happy I could help resolve things for you. Don’t hesitate to reach out if you need anything else. Best regards Betty
Très professionelle, très réactif.
Bonjour Cyrille, Merci beaucoup d’avoir pris le temps de partager votre avis! Nous sommes ravis que notre professionnalisme et notre réactivité aient répondu à vos attentes. Votre retour nous fait très plaisir et nous encourage à continuer à offrir le meilleur service possible. Au plaisir d’échanger avec vous à nouveau. Bien cordialement, Genesis
Absolutely top-notch experience with their customer support!
Hello Sezgin, Thank you so much for taking the time to review our support. Do not hesitate to write me back, if there is anything else I can help you with! All the best, Sandy
Nandita was amazing and very helpful. She found a way to configure my delivery so that the fees worked as I needed it to. She was quick to respond and made the fix quickly and correctly.
Hello, Thank you so much for the lovely feedback; it really means a lot. I’m really glad I could help you get the rates working properly based on your locations and products. If you ever need anything else or run into any issues again, just drop us a message anytime. We’re always here to help! Best regards, Nandita
Jessica mucha amabilidad y paciencia, aclaro y configuro todo lo solicitado.
Hola Pedro, Muchísimas gracias por tus palabras. Fue un placer poder ayudarte y asegurarme de que todo quedara configurado tal como lo necesitabas. Si en cualquier momento tienes otra consulta o necesitas apoyo adicional, aquí estaré para ayudarte. Gracias nuevamente por confiar en nosotros. Jessica
Thank you so much for your review. If you ever need any further assistance or have questions, you know where to reach us!, Kind regards, Pavlo
Super Support! Schnelle Hilfe und das nicht nur per ChatBot, sondern persönlich. Vielen Dank!
Hello, Thank you so much for sharing your review, it really means a lot to us. Please feel free to reach out anytime if you need any help in the future. I’ll always be happy to assist you. Thanks, Nandita
Fast support to fix issues, even on the weekend
Hi there, Thank you for taking the time to leave a great review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita
App works but could be better. In-app chat support works but response time could be improved. We faced some issues that kept repeating itself even after several fixes. Support and development team (Rutvik) ended up fixing things on their side after being escalated. Happy to keep using the app for now.
Hello Icon, Thank you for your valuable feedback! I'm really glad I could assist you in resolving all your issues. Please don't hesitate to reach out anytime in the future. I'm always here to help! Regards, Rutvik
Nandita was very composed and professional throughout the support and fixed our problems, amazing support!
I've been using this app for years. It works great. The best part is the support that is available when I need it. The support team is phenomenal.
Thank you so much for the wonderful review! It truly means a lot to hear that you’ve been using the app for years and that it continues to work well for your business. Your kind words about the support team are especially appreciated We’re always here whenever you need us, and we’re grateful for your continued trust and support Srivastav
Great app and support
Thank you very much for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Salaj
Got my issue resolved quickly
Hi Michael, It was really nice chatting and helping you get your rates sorted within our Zapiet ‑ Pickup + Delivery app. Thank you very much for taking the time to leave such a nice review, it's much appreciated! If you need any further help, you know where to find us! Cheers, Jessica
Genesis crushed it with the support
Hi Michael, Your review was incredibly kind! Thank you for choosing us and for letting me be part of your experience. I’m really happy I could help when it mattered. If you ever need further assistance, please feel free to contact us. We're always happy to help! Best, Genesis
They solve my issue with kindness and professionalism!
Hi Daniele, Thank you for sharing your comments with us! I sincerely appreciate you taking a moment to leave such kind feedback. Knowing you felt treated with kindness and professionalism is exactly what I hope for. If you ever need a hand, feel free to reach out anytime. Best, Genesis
Hello Britt, Thank you for taking the time to review our app and support. Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy
Legend - very helpful despite me being on an offline constantly
Hi Sara! Thank you so much for the lovely review! It was truly a pleasure helping you. If you ever need a hand, feel free to reach out anytime. Best regards Betty
Support team is super help.
Thank you so much for your kind review. We’re delighted to know our team and product are meeting your expectations. Your support means a great deal to us, and we look forward to continuing to work with you.
Hi, It was a pleasure chatting with you. Thank you so much for taking the time to leave a review. It truly means a lot and made my day. We greatly appreciate your support and are delighted that you had a positive experience with both my assistance and the app. You are welcome to contact us whenever you need support. Salaj
Hello Beau, Thank you for taking the time to review our app and service. It was a pleasure to work on your widget, to make it match your beautiful website. Just reach back, if there is anything else I can help you with All the best, Sandy
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