Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,539
chart
#309
All reviews
Rating Breakdown
Review RSS Feed
Jan. 25, 2024
I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery. fantastic app and fantastic service.
Thank you very much, Paul, for taking the time to write a review and for your kind words. It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others. Should you have any further questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Jan. 25, 2024
Jayne was very helpful and showed me how to fix a problem, great support!
Hi Hubert, Thank you for your kind review for Zapiet Pickup + Delivery. So glad we could fix your issue quickly. You know where we are if you need us in the future! Jayne
Jan. 23, 2024
Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle, Thank you for taking the time to write such a wonderful review! It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app. If anything comes up in the future, we'll be there to help -Steph
Jan. 23, 2024
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately. Thank for having such a great team and (I assume) culture.
Hi Anthony, Thank you so much for your incredibly kind words It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates. If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out. Thank you again for your wonderful feedback. Best regards, Jessica
Jan. 25, 2024
Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!
Hello there, Thank you very much for taking the time to leave a review; it is greatly appreciated! It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app. Should you have any further questions in the future, please do not hesitate to send us a message. Warm regards, Jessica & Diego
Jan. 23, 2024
Thank you so much for reviewing Zapiet - Pickup + Delivery! It's fantastic to receive your 5 stars :) Best wishes, Bogi
Jan. 19, 2024
Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime, Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website. Should you have any further questions or need additional assistance, please don't hesitate to reach out. Kind regards, Jessica
Jan. 18, 2024
Service support au top !! merci Zapiet !
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands -Steph
Jan. 18, 2024
Great app and customer service!
Hi Lisa, Thank you for taking the time to leave a review, it is very much appreciated It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Jan. 17, 2024
Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"
Hello Brandon, Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I noticed that you mentioned everything was working fine in your last comment to my support team, and I would appreciate the opportunity to understand the specific issues you encountered in more detail. My colleague Herman has reached out to you to understand what your remaining issues are, and I have personally assigned your conversation to another colleague who will be available all weekend in a US time zone. I look forward to resolving any issues you have and having an experience with Zapiet that I know is possible. Regards, Sam Forde Merchant Success Manager
Jan. 17, 2024
Soutien technique très explicite et rapide. Merci!
Bonjour Sonia, Je vous remercie sincèrement d'avoir pris le temps de partager votre avis C'est un plaisir d'apprendre que j'ai pu vous assister avec divers aspects et fonctionnalités de notre application Zapiet - Pickup + Delivery. Si vous avez d'autres questions ou avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Cordialement, Jessica
Jan. 16, 2024
Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨ -J Barjum 🫶🏻
Jan. 12, 2024
Great app and very easy to work with.
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Jan. 11, 2024
parfait !
Thank you for the 'parfait' review of Zapiet - Pickup + Delivery. You know where we are if you need us again! All the best Jayne
Jan. 8, 2024
Great, quick service. Very detailed, solved it right away including custom code.
Hello Jordan, Thank you so much for taking the time to leave us this review It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best. All the best, Sandy
Jan. 3, 2024
Hi Matan, It was my pleasure helping you with your rates on our Zapiet - Pickup + Delivery app If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Dec. 28, 2023
Great after support which is essential for a non-developer. Easy to use and even if I got stuck, multiple times it was resolve by the support team
Thank you for your kind words! We're thrilled to hear that our support has been helpful for you as a non-developer. Providing reliable support for Zapiet - Pickup + Delivery is always our priority. If you ever need further assistance, don't hesitate to reach out. We're here to help! Cheers, Klaudia
Dec. 27, 2023
Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time
Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations. Best regards, Ismail
Dec. 21, 2023
Hi there, Thank you very much for taking the time to leave a review for our Zapiet - Pickup + Delivery If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
April 12, 2024
Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.
Hi there, I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to send us a message. All the best, Jessica