All reviews

Rating Breakdown

  • 5
    92% (1,370 ratings)
  • 4
    4% (53 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2025

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We are beyond happy to know you are satisfied. Thank you for your generous rating. Remember, you can count on us anytime. Regards, Nandita

5 / 5 Share

Aug. 8, 2025

Excellent customer service

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi John, Your 5-star review is such a wonderful boost for our team. If you ever think of something else we can help with, we will be more than happy to assist. Regards, Nandita

5 / 5 Share

Aug. 7, 2025

Everything was perfect. Advisor solved all my problems! Thanks a lot

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Denys, I really appreciate you taking the time to leave such a nice review :) I'm glad I was able to help and answer all of your questions. Please do reach out if you need any further assistance! Kind regards, Jessica

5 / 5 Share

Aug. 7, 2025

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. Please let us know if there's anything else we can do for you. It'll be our pleasure to help. Have a wonderful day!

5 / 5 Share

Aug. 7, 2025

I've tried 3 other pickup apps and this is the best. Pickup is a teeny tiny part of my business (less than 8 a month- sometimes only 1) so I didn't want to pay for something and I didn't want something too complicated. I'm on the free plan and have been for 6 months. Even though I'm on the free plan, the service has been incredible! It's easy to set up, works great, and you have help when you need it. 5 stars! Two other apps I used offered a free plan, but after using them for a few months, they said they could no longer offer a free plan. It felt underhanded since it's still advertised on the Shopify App store as a free forever plan. I think that's just part of their business model.

Using app

6 months

Total reviews

15

Average rating

5.0

Developer Reply

Hi Jody, It's lovely to see your feedback here! I am glad to know that our app meets your business needs. We are always here to offer you support around the app, feel free to get in touch with us any time. Thank you, Pavlo

5 / 5 Share

Aug. 6, 2025

Really helpful and impressive customer service from Jessica. Solved my problem with a few minutes and then went on to fix some other things that I hadn't spotted. Very much appreciated

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your lovely review Tim! I'm really glad I could help solve the issue quickly with our Zapiet ‑ Pickup + Delivery app — and catch a few extras along the way. It was a pleasure assisting you, and I truly appreciate your kind words. If you ever need anything else, I'm just a message away! Jessica

5 / 5 Share

Aug. 6, 2025

Jessica and/or Betty as very good and thorough at helping. They will make sure your questions are answered and your expectations are surpassed.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lori, Thank you so much for your kind words! We're truly happy to hear that you felt supported and well taken care of. If you ever need anything else, don’t hesitate to reach out — we're always here to help! Warm regards, Betty & Jessica

5 / 5 Share

Aug. 6, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rory! Thank you so much for your review. It was my pleasure helping you with the issue you were experiencing with the app. Please know that you are always welcome to reach out to us for any assistance you may need. We are more than happy to lend a helping hand whenever you need it. Best regards Betty

5 / 5 Share

Aug. 6, 2025

Jayne was super helpful with a query I had. She helped resolve the issue and also explain what it was so I knew what was going on. Thank you Jayne!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ellie, Thank you for your kind review of Zapiet - Pickup + delivery. It was a pleasure to help you with the issues on your store. Our team are always ready to help if you need us again in the future! Warmest regards, Jayne

5 / 5 Share

Aug. 5, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you, Jenny! Your 5 stars made all our efforts worthwhile. We truly value your trust and look forward to assisting you next time!

5 / 5 Share

Aug. 4, 2025

Very Helpful!

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Stuart...I'm happy to have helped! If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Aug. 1, 2025

Zapiet ha sido una herramienta útil para gestionar entregas y retiros locales en Shopify. Fácil de configurar, buen soporte y mejora la experiencia logística del cliente.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchísimas gracias por tomarte el tiempo de compartir tu experiencia! Me alegra saber que Zapiet te ha resultado útil y que hayas encontrado fácil la configuración. Si en algún momento necesitas una mano con algo o tienes preguntas, no dudes en escribirnos. ¡Estamos aquí para ayudarte siempre que lo necesites! Jessica

5 / 5 Share

Aug. 1, 2025

Store

Grosso

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

great experiance and customer help

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Matthew, Thank you for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 1, 2025

I was really struggling with a few issues in the Zapiet app, but Jessica came to the rescue! Her customer service was outstanding. She was incredibly patient and resolved all my problems really fast. I'm so relieved and impressed by her efficiency and helpfulness."

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm really glad I could help get everything sorted out quickly for you with our Zapiet ‑ Pickup + Delivery app. It was a pleasure working with you, and I’m always here if you need anything else. Your feedback truly means a lot! -Jessica

5 / 5 Share

Aug. 1, 2025

感谢客服Rutvik的协助。

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! Your 5-star review means a lot to our team. We're so happy you're enjoying the app and appreciate your continued trust in us. Regards, Rutvik.

5 / 5 Share

July 31, 2025

App has been really great so far. Saved me hours of integration and middleware builds. Support was quick, very helpful, and solved my issue within a few minutes.

Store

Kick On

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear the app has been helpful and saved you valuable time. If you ever need anything else, we’re just a message away! Jeanette

5 / 5 Share

July 30, 2025

Muiz is really Helpful and high efficient. Fixed our problems so quickly.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm really glad I could help and that we were able to resolve the issue quickly. If you ever need anything else, don't hesitate to reach out! - Muiz

5 / 5 Share

July 30, 2025

Jessica was very helpful. Solved the problem fast

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gayane, Thank you for your review and kind words! I'm so please to have been able to help and get everything resolved with our Zapiet ‑ Pickup + Delivery app. Please do reach back out if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

July 30, 2025

Great app. And for me the most important features are blackout dates and different preparation times - none of the other similar apps give those

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Andrii, Thank you so much for the wonderful review! I was a pleasure helping you and it's great to hear that our features are exactly what you are looking for! -Steph