Zapiet ‑ Pickup + Delivery

Hi Dimitrios, Thank you very much for your thoughtful review. We appreciate your patience while waiting to connect with support, and we’re glad to hear that once you did, you found the team super friendly and received top-quality guidance. It’s great to know you’re very satisfied so far and would recommend our Zapiet ‑ Pickup + Delivery app. That truly means a lot to us. If you ever need anything, please feel free to reach out via chat or email at [email protected]. Warm regards, Srivastav

Hi Shawn, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience felt frustrating and unclear. That is certainly not the impression we want to leave. We understand how important pricing transparency is when choosing an app, especially when setting up delivery zones and rates. It sounds like we could have communicated the available setup options more clearly during your conversation, and we are addressing that internally to ensure future merchants receive clearer guidance from the start. Our Head of Support has reached out to you directly via email to better understand your specific requirements and to personally help review the most suitable and cost-effective configuration for your store. We truly value the opportunity to make this right and ensure everything is set up in a way that works for your business. If you are open to reconnecting, we would love the chance to assist further. The Zapiet Team

Hi there! Thank you for the great review! It has always been our pleasure helping you out. We’re always here if you need any further assistance. Best regards Betty

Hi, Thank you so much for your kind words! I am happy to hear that you find the app easy to use and that you had a great experience with our support team. Your recommendation truly means a lot to us! Kind regards, Pavlo

Thank you so much for the wonderful review and recommendation! I’m really happy I could help resolve the issue quickly and get everything back on track for you, especially over the weekend. It’s also great to hear that you’re finding Zapiet - Pickup + Delivery easy to navigate and that you’ve had a positive experience with our support team. If you ever need any further assistance, please don’t hesitate to reach out. Warm regards, Pavlo

Hi Jovana! Thanks so much for the lovely feedback! I’m happy I could help resolve things for you. Don’t hesitate to reach out if you need anything else. Best regards Betty

Bonjour Cyrille, Merci beaucoup d’avoir pris le temps de partager votre avis! Nous sommes ravis que notre professionnalisme et notre réactivité aient répondu à vos attentes. Votre retour nous fait très plaisir et nous encourage à continuer à offrir le meilleur service possible. Au plaisir d’échanger avec vous à nouveau. Bien cordialement, Genesis

Hello Sezgin, Thank you so much for taking the time to review our support. Do not hesitate to write me back, if there is anything else I can help you with! All the best, Sandy

Hello, Thank you so much for the lovely feedback; it really means a lot. I’m really glad I could help you get the rates working properly based on your locations and products. If you ever need anything else or run into any issues again, just drop us a message anytime. We’re always here to help! Best regards, Nandita

Hola Pedro, Muchísimas gracias por tus palabras. Fue un placer poder ayudarte y asegurarme de que todo quedara configurado tal como lo necesitabas. Si en cualquier momento tienes otra consulta o necesitas apoyo adicional, aquí estaré para ayudarte. Gracias nuevamente por confiar en nosotros. Jessica

Thank you so much for your review. If you ever need any further assistance or have questions, you know where to reach us!, Kind regards, Pavlo

Hello, Thank you so much for sharing your review, it really means a lot to us. Please feel free to reach out anytime if you need any help in the future. I’ll always be happy to assist you. Thanks, Nandita

Hi there, Thank you for taking the time to leave a great review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita

Hello Icon, Thank you for your valuable feedback! I'm really glad I could assist you in resolving all your issues. Please don't hesitate to reach out anytime in the future. I'm always here to help! Regards, Rutvik

Thank you so much for the wonderful review! It truly means a lot to hear that you’ve been using the app for years and that it continues to work well for your business. Your kind words about the support team are especially appreciated We’re always here whenever you need us, and we’re grateful for your continued trust and support Srivastav

Thank you very much for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Salaj

Hi Michael, It was really nice chatting and helping you get your rates sorted within our Zapiet ‑ Pickup + Delivery app. Thank you very much for taking the time to leave such a nice review, it's much appreciated! If you need any further help, you know where to find us! Cheers, Jessica

Hi Michael, Your review was incredibly kind! Thank you for choosing us and for letting me be part of your experience. I’m really happy I could help when it mattered. If you ever need further assistance, please feel free to contact us. We're always happy to help! Best, Genesis