Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,540
chart
#309
All reviews
Rating Breakdown
Review RSS Feed
April 12, 2024
Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.
Hi there, I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to send us a message. All the best, Jessica
Dec. 19, 2023
Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!
Hi there, Thank you for taking the time to leave a review It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Dec. 17, 2023
Works quite well.
Hi, Thank you for taking the time to leave a review! We really appreciate it :) Best wishes, Bogi Assistant Support Manager - Zapiet
Dec. 14, 2023
Great support!
Hi Lill, Thank you for taking the time to leave a review! It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, Jessica
Dec. 13, 2023
Sandy helped me resolve an issue right away that I was having with the Zapiet plugin. It came down to having to update the version of the app. Thanks Sandy for all your help!
Hello Steven, It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery. All the best, Sandy
Dec. 7, 2023
I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.
Hi there! Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear about your positive experience with our app. If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help. Warm regards Betty
Dec. 5, 2023
Great app with excellent support team who are always fast! Would recommend
Hi Francois, And thank you very much for taking the time to leave us a such as wonderful review. I'm glad we were able to provide you with the help you needed and that your experience was such a positive one! We will strive to continue to offer the best products and best support Steph
Dec. 1, 2023
Great app and excellent customer support.
Hi Nell, Thank you very much for taking the time to leave us such a wonderful review I'm glad I was able to help you setup and test our Zapiet - Pickup + Delivery app and rest assure that if anything ever comes up, we'll be there for you! Steph
Nov. 30, 2023
Stephane Was a huge help! super insightful and offered a ton of support along the way!
Hi Matt, Thank you very much for taking the time to leave us such a wonderful review If anything ever comes up, or if you have any questions, please do not hesitate to reach out! Steph
Nov. 29, 2023
Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!
Hello Hussein, It has been my pleasure to help you configure our Zapiet - Pickup + Delivery app wit the DoorDash Drive integration. Do not hesitate to write us back if there is anything else we can help you with ! Thank you for taking the time to leave us this lovely review. All the best, Sandy
Nov. 28, 2023
Very helpful customer service
Hi Whitney, Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app Any further questions or assistance, please do not hesitate to reach out. Warm regards, Jessica
Nov. 28, 2023
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there, Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016 I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority. If you or your team have any more questions or require further assistance in the future, please feel free to reach out. All the best, Jessica
Nov. 24, 2023
We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.
Hello Christopher, I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review! We'll be near, if ever there is anything else we can help you with. All the best, Sandy
Nov. 23, 2023
costly but does the basics and great customer support
Hi there and thank you for taking the time to leave us this lovely review It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well! -Steph
Nov. 22, 2023
Great support with integration!
Hi there, Thank you for taking the time to leave a review It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery. If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks again, Jessica
Nov. 21, 2023
Support is very speedy! Thanks to Jeanette for helping with our Cart issue.
I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day! Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨ Have a wonderful day! Jeanette
Nov. 17, 2023
Very helpful customer support
Hi! Thanks a lot for taking the time to write us a lovely review It was a real pleasure chatting with you and should anything else come up, we'll be there for you! -Steph
Nov. 17, 2023
Amazing customer service. I can't ask for anything better than this
Hi Keegan, Thank you for leaving your view, it's very much appreciated It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's. If you have any questions or need any further assistance, please do not hesitate to send a message. Kind regards, Jessica
Nov. 16, 2023
Jessica was very responsive and resolved my issue.
Hi there, Thank you sincerely for taking the time to leave a review. It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly. Should you have any further questions or require additional assistance, please don't hesitate to reach out. Warm regards, Jessica
Nov. 16, 2023
Top notch support!
Hello Todd, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego