Zapiet ‑ Pickup + Delivery
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Stephane went above and beyond to ensure the challenges I was facing were resolved. He was incredibly helpful and helped me better understand the app settings!!
My Ala, Thank you very much for taking the time to write this lovely review! It was a pleasure helping you iron out your local delivery by specific named areas setup with our Zapiet - Pickup + Delivery app, If you ever need anything else, we're just a phone call (or quick message) away! Steph
Betty is extremely helpful, she is willing to list and help me to tackle the operation issue as fast as she can. Furthermore, she helped me to investigate the checkout process to understand the operation is smooth and the setup is accurate
Hi Louis! Thank you so much for your wonderful review. It was truly a pleasure assisting you with the app today. If you ever need any help, please don’t hesitate to reach out to us anytime. We’re always here for you! Best regards Betty
This works pretty well for the most part! Some of my issues may be user error more than an issue with the app. Support always responds quickly and takes care of any issues that arise.
Thank you so much for the wonderful review! I really appreciate your honest feedback, and I’m glad to hear the app is working well for you overall. It’s always my goal to respond quickly and help resolve any issues that come up, whether they’re related to setup or something else. If you ever need help fine-tuning anything or have questions down the line, I’m always here and happy to assist. Srivastav
srivastav fixed all my problems and was super helpful!
Thank you so much for the wonderful review! I’m really glad I could help resolve everything and make the experience smoother for you. Your kind words truly mean a lot. If you ever need anything again, I’m always here to help. Srivastav
Exceptional customer service and assistance. The team, specifically Genesis, is very responsive and so willing to help us resolve any issues. Once the setup was complete, this app works wonderfully for our florist business. Highly recommend!
Hi Kendra, Thank you so much for the kind words and for taking the time to leave this review! I’m really glad I could help get everything set up in our Zapiet ‑ Pickup + Delivery app and that it is working well for your florist business. It truly means a lot to hear this, and I appreciate the recommendation. Please don’t hesitate to reach out if you ever need anything. Warm regards, Genesis
Thank you so much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita
Overly complicated for what should be the simplest of tasks. Obviously created by developer who has no sympathy for the end user.
Thanks for taking the time to share your feedback. I’m sorry it felt more complicated than expected, that’s never the experience we want for Shopify merchants. I’m glad Srivastav was able to step in and help. I’ve emailed you directly to understand what we can improve, as your input helps us make Zapiet better and simpler for everyone. Regards, Sam - Head of Support @ Zapiet
Thank you so much for your help.
Thank you so much for you 5 star review Kat, always happy to help. Best wishes. Allan.
support is really wonderful.
Hi Laura, Thank you very much for taking the time to update your review, it's much appreciated! I'm so happy to hear that you enjoyed chatting; as I did as well and I'm glad that I was able to help. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
works well, customer support will be there for you
Hi there! Thank you so much for a wonderful review. It was my pleasure helping you out with the Zapiet - Pickup + Delivery app. If you ever need a hand always feel free to reach out to us anytime. Best regards Betty
Thank you to Srivastav and Sandy for your amazing help. You are the best of the best ! I truly recommend Zapiet at 10000%
Thank you so much for taking the time to leave a lovely review for us and our Zapiet ‑ Pickup + Delivery app! If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Srivastav & Sandy
Jessica was extremely helpful configuring my store for international shipping and pickup
Hi Jake, Thank you very much for taking the time to leave a review, I really appreciate it! I'm so glad to have been able to help and get your rates up and working. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
Pavlo has helped us a few times with knowledgable quick, and clear responses,.
Hi, I appreciate your review and I’m glad the support was helpful. Thank you for your trust. You're always welcome to reach out to us for any assistance around the apps. Warm regards, Pavlo
goed
Hi, Thanks a lot for the 5-star rating! It means a lot and I’m happy I could support you. You're always welcome to get in touch with us for any help. Warm regards, Pavlo
Jessica with their support is the best. Very informative and fast responses, which can be rare with support these days! always detailed in her responses and friendly, not just a bot. That is so invaluable
Hi Brad, I'm so pleased to have been able to help you with the setup of our Zapiet ‑ Pickup + Delivery app and am very thankful for your lovely review, it's vey much appreciated. If you have any more questions or need any further assistance, please do not hesitate to send a message. Cheers, Jessica
Stephanie guided us through our delivery options and fine tuned the app to our needs
Hi Jesse, Thanks for the awesome review and shout out! It was a pleasure helping you adjust the wording on our widget and the checkout page to help smooth out the customer experience. If anything else comes up, you can count on us to be there for you! -Steph
All doubts answered
Thank you very much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's much appreciated! If you have any question or need any further assistance, please do not hesitate to send a message. Warm regards, Betty
It's a good app. Very helpful for customers to buy products.
Hello, Thank you so much for your valuable feedback. It was great talking with you and resolving the calendar issue. Feel free to reach out anytime. Regards, Rutvik
It does what it's supposed to and if there's an issue, Zapiet support is on it. I recommend.
Thank you so much for your kind words and the wonderful 5-star review. I truly appreciate you taking the time to share your experience. It means a lot to us, and we’re always here if you need any further help. Allan
Cannot fault the service and support, Sajal was exceptional and was very fast in helping us diagnose a small issue!
Hi Andy, Thank you for your patience while we worked through the issue. After reviewing the setup, I identified that Zapiet rates had been disabled while Shopify’s native local delivery was enabled. I re-enabled the Zapiet rates and disabled Shopify’s native local delivery, which resolved the “Shipping not available” error. I’m glad I could assist swiftly and help diagnose the issue with clarity. Your appreciation means a lot, and I truly value the opportunity to support you. Warm Regards, Salaj
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