Zapiet ‑ Pickup + Delivery
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This app does exactly what it promises. The front-end display looks clean, clear, and professional, which is a big plus for customers. What really stood out for me was the support. We accidentally broke something on our end, reached out, and got help almost immediately. They even logged into our store and fixed it for us — the whole thing took under 30 minutes. The chatbot is actually useful for quick issues too, and when the problem was more technical, a developer jumped in right away. Overall: solid app, great UI, and genuinely impressive support.
Thank you so much for the detailed and thoughtful review! I’m really glad to hear the app is delivering what you expect and that the front-end experience has been a plus for your customers. We truly appreciate you taking the time to share your experience. Thanks again for choosing Zapiet – Pickup + Delivery, and we’re always here if you need anything further! Warm regards, Srivastav
great communication fast response!
Hello there, Thank you so much for taking the time to leave us a review! Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy
Betty has been great help. Zapiet's support is reliable and I highly recommend
Hi Rujin! Thanks for taking the time to leave a review! Your feedback made our day! Feel free to reach out anytime you need a hand! Best regards Betty
Worst app,it charges me money for nothing ,in the 1st month i installed and then i got 2.7k bill just for installing and let this app in my store even after clearing this bill and uninstalling the app then also i got the bill again this month f***ing shit app
Hi there — Sam here, Head of Support at Zapiet. We take claims like this very seriously, and after reviewing your account, we can confirm that Zapiet has not charged you anything. You signed up to our $29/month plan, but no invoices or charges were ever generated, and the app was uninstalled in December, which stops all billing. We have also reached out to you directly to help review the charges you mentioned, as they may be coming from another app or Shopify billing item. We are very happy to help you investigate this and clear things up, please reply to our message or contact us at [email protected] so we can resolve this with you.
went abive and beyond to help me with the final outcome. my shop and cart all integrates nicely and does what I need it to do. Thank you so much!
Thank you so much for the wonderful 5-star review! I’m really glad to hear that everything is now working smoothly and that your shop and cart are fully integrated to meet your needs. It means a lot to know the support made a positive difference. If you ever need anything further, I’m always here and happy to help. Srivastav
We had a problem with placing orders in our store today, but Jessica was able to quickly fix the problem. She saved my day!
Hi Melinda, Thank you so much for your kind words! I’m really glad I could quickly get things sorted and help get your store back on track. It was a pleasure assisting you, and I’m happy to hear everything was resolved smoothly. If you need anything else or have questions in the future, please don’t hesitate to reach out. Warm regards, Jessica
Jessica from the support team is very helpful and was able to fix some things I needed in my store.
Hi Genevieve, Thank you so much for your kind words. It truly means a lot that you took the time to share your experience. I’m really glad I was able to help get everything sorted in your store and make sure things are working the way you need within our Zapiet ‑ Pickup + Delivery app. If you ever need anything else, please don’t hesitate to reach out. I’m happy to help anytime. Warm regards, Jessica
Great customer support
Thank you very much for the 5 star review, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Allan
Jessica was wonderful. She walked me thru everything she was doing and kept me in the loop while figuring out my issue. She was able to successfully resolve my issue & I would absolutely work with her again!
Hi Heather, Thank you so much for the wonderful review! I’m really glad I could walk you through everything and keep you in the loop while we worked through the issue together. It was a pleasure assisting you with our Zapiet ‑ Pickup + Delivery app, and I’m happy to hear everything was successfully resolved. I’d absolutely be happy to work with you again anytime you need support. Warm regards, Jessica
Hi Martin, Thank you for taking the time to leave us a review! I'm glad we were able to assist you quickly when you needed a helping hand. If anything else comes up, don't hesitate to reach out! -Steph
Support hat sehr schnell reagiert und Lösung gefunden.
Hi there, Thank you for the review! It was a pleasure chatting with you and getting our widget placement adjusted to make the customer experience better and allow for a smoother experience for you customers. -Steph
continously impressed with the speed and efficiency of the customer service and options within this app
Hello Nicole, It was a pleasure assisting you with setting up our Zapiet - Pickup + Delivery app! Please don’t hesitate to reach out if you have any more questions or need further help along the way :) All the best, Sandy
Reported a translation glitch at checkout and it was resolved in just one day. Fantastic! I’ve been a loyal user since 2020 and it’s great to see the app constantly improving.
Hello Jayden, Thank you so much for the kind review. We’re really happy to know you’ve been with us since 2020 and truly appreciate. Please feel free to reach out anytime if you need help in the future. We’re always here for you, 24/7. Warm regards, Rutvik
Hi Cheri, thanks a lot for your wonderful 5 star review! I'm always happy to help our merchants with their queries. If you need help, you can reach out anytime! Allan
Thank you for the 5-star review! I truly appreciate you taking the time to rate my support for our Zapiet – Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
I was having issues with connecting Zapiet correctly helped with the store settings very patient and knowledegable
Thank you so much for the wonderful review! I’m really glad I could help get Zapiet connected correctly and assist with the store settings. It means a lot to hear that the support felt patient and clear. If you ever need anything again, I’m always here and happy to help. Srivastav
They should know that the app works great, and the support is even better! Anytime I have an issue, which is usualy an error created on my end, their customer support is all over it! My last interaction with Jessica was smooth, simple and effective. Exactly what one should expect. Exellent service.
Hi Denis, Thank you very much for taking the time to leave such a lovely review! It was really nice chatting with you and I'm glad to have been able to help with our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
Thank you for taking the time to leave a review Floriane, it's very much appreciated. I'm happy that we could sort your issue out quickly. If you ever need us again you know where we are! Warmest regards Jayne
Great app overall, support is very helpful
Hi Max, Thank you very much for taking the time to leave a review!!! It was lovely chatting and helping you (: If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica
Amazing support. Always ready and available. Thanks Klaudia!
That means a lot! Always ready to help with pickup, delivery, and subscriptions! Thanks for the awesome vibes and the kind words! 🚀 - Klaudia
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