All reviews

Rating Breakdown

  • 5
    93% (1,614 ratings)
  • 4
    3% (58 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,568)
Review RSS Feed Review RSS Feed

4 / 5 Share

Dec. 8, 2025

Had a great experience with Jessica. Wow, super fast and knew my issue.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Jennifer, Thank you very much for taking the time to write a review, I really appreciate it! I'm happy to have been able to help and you know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

Dec. 8, 2025

Jessica with the support team is very helpful and extremely quick to troubleshoot/solve problems.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bergen, So nice of you to leave such a lovely review, I really appreciate it! It was really great chatting and getting your product date restrictions updated, along with collection tags and a few other things within our Zapiet ‑ Pickup + Delivery app. Please do not hesitate to reach back out if you have any questions or need any further assistance. Cheers, Jessica

5 / 5 Share

Dec. 17, 2025

Betty was reactive and efficient, it's a lot clearer now for me, it finally works, thank you so much Betty!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the lovely review! I really enjoyed assisting you with the app today. Feel free to get in touch anytime if you need a hand. Best regards Betty

5 / 5 Share

Dec. 8, 2025

Super goede ervaring!

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Marco, for the amazing 5-star review. I truly appreciate your support and I am glad everything worked out well for you. If you ever need any more help, I am always here. Lui

5 / 5 Share

Dec. 7, 2025

Support team are very helpful and happy to assist no matter how small or large.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Danni, Thank you for the amazing 5-star review! It truly means a lot. If you have any questions or need assistance, please don't hesitate to reach out at any time. Regards, Nandita

5 / 5 Share

Dec. 6, 2025

Support is super helpful! Highly recommend!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your great review! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Pavlo

4 / 5 Share

Dec. 5, 2025

Great support, Sri made a custom plan with a feature that was missing, although i don't know how i feel about functions of a paused plan changing.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your thoughtful review and kind words! I’m really glad I could create a custom plan for you and help add the feature you needed, it truly means a lot to hear that the support was helpful. I’d be more than happy to help make sure everything works exactly the way you expect. Thank you again for your trust and for sharing your honest experience! All the best, Sri

5 / 5 Share

Dec. 5, 2025

Store

Divine

Using app

Over 9 years

Total reviews

9

Average rating

4.9

Developer Reply

Hi Nathan, It was great chatting and I'm glad that all of our rates are now up and working in our Zapiet ‑ Pickup + Delivery app for you and your store! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Dec. 5, 2025

Super Support!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review, Daniela. I really appreciate your kind words and I am glad everything went smoothly for you. If you ever need more help, feel free to reach out anytime. Lui

5 / 5 Share

Dec. 4, 2025

Very responsive and quick to solve the issues I had

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey There, Thank you so much for the wonderful review! I’m really happy to hear that I could respond quickly and help resolve the issues you were facing. Your kind words truly mean a lot to me! If you ever need anything at all, I’m always just a message away. Thank you again for your support and for taking the time to share your experience! Best, Sri

5 / 5 Share

Dec. 3, 2025

Me resolvió el problema que necesitaba lo cual deja buena experiencia en su atención

Store

Delirio

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, Thank you so much for the amazing review! I’m really happy to hear that I could resolve the issue you needed help with and that you had a positive experience with my support. If you ever need anything again - no matter how big or small . I’m always here and happy to assist. Thank you truly for taking the time to share your feedback! Best, Sri

5 / 5 Share

Dec. 16, 2025

Service rep was very responsive and knowledgeable. Couldn't have asked for better service. I really appreciate your help. Rep: Jessica!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Clay, Thank you for the lovely review! I'm so happy to have been to help and get your pickup hours sorted for the Holidays within our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to reach out! Warm regards, Jessica

5 / 5 Share

Dec. 3, 2025

Support has been great

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brandon! Thank you very much for your kind review! I’m glad I could assist you in resolving the rates issue for your store and setting up the Zapiet - Pickup + Delivery app. It was a pleasure helping you out! Feel free to reach out to us anytime. Regards Betty

5 / 5 Share

Jan. 28, 2026

Thank you Sri and Genesis! You fixed my problem!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Catherine! Thank you so much for the kind review! It was a pleasure helping you today, and I’m really glad everything is working now. If you ever need a hand, feel free to reach out anytime. Best regards, Genesis

5 / 5 Share

Dec. 2, 2025

Great app for managing shipping/delivery/pick-up, and the support team is top notch. The AI that gets you started is not bad, but once you skip to a human you get someone awesome. Recently, Jessica helped me with some issues I was having, and she went above and beyond.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Nicholas, It was a pleasure chatting and helping you get your rates sorted in our Zapiet ‑ Pickup + Delivery app and for fixing a few extras. Thank you for the very kind review and if you have any more questions or need any further assistance, you know where to find us! Cheers, Jessica

5 / 5 Share

April 2, 2026

Truly amazing, professional and friendly support.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, And thanks for the great review! We're always happy to help and answer all your questions, Don't hesitate to reach out any time you need help! -Stephane

5 / 5 Share

Dec. 1, 2025

Great support

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alexandra! It was a pleasure assisting you today. If you ever need a hand, don’t hesitate to reach out to us anytime. Wishing you all the best with your cake business! Best regards Betty

5 / 5 Share

Dec. 1, 2025

The support I received today was TOP TIER. I felt valued and appreciated. A simple chat for support on a very important issue at my store quickly turned into a voluntary phone call that solved the problem. Amazing support!

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi Crystal, Thanks a bunch for that lovely review! The pleasure was all mine. I'm glad we were able to take the time to really figure out the situation and find a solution that fits your awesome and custom creations, If ever there's something we can help with, you can count on us! Steph

5 / 5 Share

Dec. 1, 2025

Support team is super responsive!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rachel! Thanks a bunch for sharing your review . It’s always a pleasure to help you out with the Zapiet - Pickup + Delivery app. Remember, you can reach out anytime you need a hand . Regards Betty

5 / 5 Share

Nov. 30, 2025

Always receive quick support! Thanks for your help with my checkout button, Pavlo! Appreciate your help so much!

Using app

Over 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Kirstyn, You’re very welcome, and thank you for taking the time to share the feedback! I’m really glad I was able to help you quickly enough and keep things running smoothly for you. If you ever need help with anything else, we're just a message away. Warm regards, Pavlo