Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,609
chart
#290
All reviews
Rating Breakdown
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Feb. 6, 2024
Works absolutely great. Helps us offer pickup easily and integrates well. Support is very responsive too for any questions and will help review your setup.
Thank you for taking the time to write a wonderful review It was a pleasure helping you with your setup and making sure that everything was up-to-date with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Feb. 1, 2024
Werkt goed. Goede klantenservice. Helpen je met alles en staan direct voor je klaar. Echt een aanrader
Hi Suzanne, Thank you for taking the time to leave us such a lovely review! It was a pleasure chatting with you, and I'm happy we were able to get your local delivery rates setup with Zapiet - Pickup + Delivery app. And if anything else ever comes up, let us know we're always there and happy to help Steph
Feb. 1, 2024
Hi, We're so happy to receive your 5 star review! Thanks for using and enjoying our app :) Best wishes, Bogi
Jan. 30, 2024
The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!
Hi Brooke, Thank you for taking the time to leave a review and for your kind words! I thoroughly enjoyed our conversation, and I'm delighted I could assist you in configuring your local delivery, including delivery slots and delivery validation, using our Zapiet - Pickup + Delivery app. Should you have any more questions or require additional assistance, please don't hesitate to reach out. Your recommendation is truly appreciated! Warm regards, Jessica
Jan. 30, 2024
Hola, José, Gracias por tomarte el tiempo de dejar una reseña, es muy apreciada. Si tienes alguna pregunta o necesitas más ayuda, no dudes en enviarnos un mensaje. Gracias, Jessica
Jan. 30, 2024
Hi, Thank you for your five star review of our app! We're really glad to know that you're enjoying using it! Best wishes, Bogi
Jan. 26, 2024
Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.
Hi Steven, It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued! Be sure you are always welcome to message us whatever you need! Faithfully, Pavlo
Jan. 26, 2024
extremely helpful, through & friendly
Hi James, It was delightful chatting with you, and I appreciate you taking the time to leave a review. If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help. Kind regards, Jessica
Jan. 26, 2024
Easy set up to handle our delivery and pick up and customer service was great!
Hi Brianne, Thank you for taking the time to leave a review It was my pleasure helping you via our live chat to set up your rates and connect our Delivery Rates by Zip Code app to our Zapiet - Pickup + Delivery for your local delivery. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Jan. 25, 2024
Amazing customer service!
Hey Jean, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego
Jan. 25, 2024
I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery. fantastic app and fantastic service.
Thank you very much, Paul, for taking the time to write a review and for your kind words. It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others. Should you have any further questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Jan. 25, 2024
Jayne was very helpful and showed me how to fix a problem, great support!
Hi Hubert, Thank you for your kind review for Zapiet Pickup + Delivery. So glad we could fix your issue quickly. You know where we are if you need us in the future! Jayne
Jan. 23, 2024
Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle, Thank you for taking the time to write such a wonderful review! It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app. If anything comes up in the future, we'll be there to help -Steph
Jan. 23, 2024
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately. Thank for having such a great team and (I assume) culture.
Hi Anthony, Thank you so much for your incredibly kind words It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates. If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out. Thank you again for your wonderful feedback. Best regards, Jessica
Jan. 25, 2024
Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!
Hello there, Thank you very much for taking the time to leave a review; it is greatly appreciated! It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app. Should you have any further questions in the future, please do not hesitate to send us a message. Warm regards, Jessica & Diego
Jan. 23, 2024
Thank you so much for reviewing Zapiet - Pickup + Delivery! It's fantastic to receive your 5 stars :) Best wishes, Bogi
Jan. 19, 2024
Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime, Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website. Should you have any further questions or need additional assistance, please don't hesitate to reach out. Kind regards, Jessica
Jan. 18, 2024
Service support au top !! merci Zapiet !
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands -Steph
Jan. 18, 2024
Great app and customer service!
Hi Lisa, Thank you for taking the time to leave a review, it is very much appreciated It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Jan. 17, 2024
Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"
Hello Brandon, Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I noticed that you mentioned everything was working fine in your last comment to my support team, and I would appreciate the opportunity to understand the specific issues you encountered in more detail. My colleague Herman has reached out to you to understand what your remaining issues are, and I have personally assigned your conversation to another colleague who will be available all weekend in a US time zone. I look forward to resolving any issues you have and having an experience with Zapiet that I know is possible. Regards, Sam Forde Merchant Success Manager