Hazel Sky Online review for Zapiet ‑ Pickup + Delivery
Jan. 17, 2024
Overpriced, their app doesn't work, and it takes days to hear back from anyone when using their "live chat"
Hello Brandon, Thank you for taking the time to share your feedback, and I'm genuinely sorry to learn that your experience with our app did not meet your expectations. I noticed that you mentioned everything was working fine in your last comment to my support team, and I would appreciate the opportunity to understand the specific issues you encountered in more detail. My colleague Herman has reached out to you to understand what your remaining issues are, and I have personally assigned your conversation to another colleague who will be available all weekend in a US time zone. I look forward to resolving any issues you have and having an experience with Zapiet that I know is possible. Regards, Sam Forde Merchant Success Manager
