La Ganadera Gourmet Meat Market review for Zapiet ‑ Pickup + Delivery
Aug. 11, 2023
Excellent customer service from Betty. To be honest, I was a bit frustrated because I had already lost some time trying to get in touch with support. I would send a message, and by the time they responded, I would no longer be in the office, and this went on for a day (which, those of us in e-commerce, know is a lot of time). And then Betty appeared! She was really attentive, helped me very quickly, and I also noticed that they have much more documentation than before. She sent me very well-explained tutorials, and I would make the updates right at that moment. I've been using the app for several years with another website, and I hadn't needed to seek support in years. But now, with this new website, I had to contact them, and I was very satisfied. Thank you, Betty!
Hi, thank you so much for your taking the time to write such a wonderful review. It was my pleasure helping you out with setting up the Zapiet - Pickup + Delivery app. We are also pleased to hear that you found our documentation helpful in navigating the app. Once again, thank you for sharing your experience, and we look forward to serving you in the future. Best regards, Betty