Farmstead Cheeses & Wines review for Zapiet ‑ Pickup + Delivery
March 30, 2025
It rarely works, and when it does, it's very confusing. Our staff keeps finding orders that have been fulfilled in Zapiet but don't get updated in Shopify. And we have to keep training them to use Zapiet ONLY for in-store pickup orders or local delivery orders, but to use Shopify for UPS orders. That said, this type of incomplete, poorly planned app integration seems to be the standard at Shopify. If I knew a year ago what I know today, I would not have chosen this suite of poorly planned products. And, to rub salt in the wound, the monthly license fees border on rapacious, even if the product actually worked well.
Hi there, I’m sorry to hear about the issues you’ve encountered with order fulfillment. This isn’t the experience we want our users to have, and I completely understand how frustrating it must be for your team. We’d love to take a closer look and help resolve this for you. A member of our support team will be reaching out to gather more details and assist with optimizing your setup. We also appreciate your feedback regarding integration and will use it to improve both our documentation and product experience. Please keep an eye on your inbox—we’re here to make this right. Veno Product assistant
