Brighthome Electrical review for Zapiet ‑ Pickup + Delivery
Feb. 22, 2018
The worst support ever, the product did not work, first they say it‘s due to other plug-ins, and later they say because my theme is not good (it's a five stars theme from theme forest，hundreds of people purchased ), few month now still not working.
Hi there, Thank you so much for your feedback. We have worked super hard over the past couple of years to make our app ever more compatible with the likes of Bold Subscriptions, Cashier and Tipslite to name a few. Our app is compatible with all themes from the Shopify Theme Store. This is because they are all built to follow the strict guidelines set by Shopify, and so allow for a much easier setup. ThemeForest can be like the wild west, and so it's always worth checking with our support team first to ensure our app is compatible. Based on our customer support logs only two themes from ThemeForest have been deemed as incompatible out of the 100s available. It's unfortunate that yours was one of those, although i'd love to give it another try and see if we can find a way to make it work for you. I have reset your free trial if you'd like to re-install :) Thanks, Andy
