Different Drop review for Zapiet ‑ Pickup + Delivery
Oct. 29, 2018
I really really wanted this app to work as described. Looks great on paper. We used this app for about 5 months. Unfortunately, Its buggy and an unreliable and I do not recommend it. Moreover, it has a large limitation which Zapiet do not mention up front. Because of the way it works, it does not easily allow the user to switch shipping methods after they proceeded to checkout. Shopify caches the method and the user is stuck with that shipping method until the cache resets. We were extremely patient with the Zapiet team to fix and address these issues but they just gave us an endless runaround. Very disappointed.
Hi guys, Thanks so much for your review. It's been over a year since we last spoke and I wanted to let you know that our Rates features are now more powerful and stable than ever. As well as the huge improvements we've made at Zapiet, Shopify has also done a huge amount of work their end to reduce the rate caching period. I'd love you to give us another go so you can see the improvements we've made. I have reset your 14-day free trial in preparation :) Thanks, Andy
