Cuppin's review for Zapiet ‑ Pickup + Delivery
Aug. 7, 2023
Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!
Developer Reply
Hey Cuppin's, Thanks so much for your feedback. I really appreciate your honesty. We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses. I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :) Kindest regards, Andy Cargill Founder of Zapiet