Orange Boutique review for Zapiet ‑ Pickup + Delivery

1 / 5

June 4, 2020

I cannot process any orders due to bugs from this app. Do yourself a favor a DO NOT download this app. Not even for the 14 day trail, once you delete the app you still wont be able to advance from the shopping cart.

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

* SEPTEMBER 2020 - POST-COVID-LOCKDOWN UPDATE * Hi Orange Boutique, Thanks so much for your feedback! I'm so sorry to hear that you had issues whilst trying to use our app. As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up on the support front as we just did not have enough man hours available to keep up. We have since grown our support team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form. I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse. I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business. I hope to hear from you soon :) Kind regards, Andy Cargill Founder of Zapiet

Zapiet ‑ Pickup + Delivery for Shopify
Zapiet ‑ Pickup + Delivery
4.8 star
1,538 reviews

Zapiet - Local Pickup & Local Delivery for Shopify

Developer
Shopify App Store