The Good Fill review for Zapiet ‑ Pickup + Delivery
June 24, 2020
I lost HUNDREDS of dollars in sales. Slow response time. Used this for months and constantly had issues. This week, many of my customers just couldn't check out because the app was randomly deciding when certain products could be shipped or not. Now I have remnants of the app left behind and have errors on my site after deleting the app... So disappointed.
Hi The Good Fill, Thanks so much for taking the time to leave your feedback! After checking with my support team we responded to your issue within just 4 hours of you reaching out to us. When my team has asked for additional information to help diagnose the issue it appears there was a delay of 2 days in you looping back to us? We have just replied to your open support ticket and hope to hear from you soon. Also just to let you know we also have live chat and telephone support available via our website should you ever need an immediate response :) Andy Cargill Founder of Zapiet
