Jade Market review for Zapiet ‑ Pickup + Delivery
Sept. 28, 2020
We are a small grocery convenience store. We use Zapiet to schedule local e-bike delivery and curbside pickup for orders placed through our website. I tried a couple other apps before Zapiet and found Zapiet by far has the best options in terms of: providing for both pickup and delivery, allowing scheduling of specific pickup and delivery times, limiting delivery to a particular zone based on driving distance. It integrates well with Shopify in terms of order fulfillment, tracking and customer communications. We did have an issue arise when the theme we were using was upgraded, which resulted in several coding conflicts with the Zapiet app. Zapiet was very responsive to our support requests, following up and escalating the issues until they were resolved. Great app and technical support, we are very satisfied.
Hey there! Thanks so much for your kind words, and for sharing your experience. I often shop locally, so small stores like yours have a special place in my heart. We’re both proud and happy to support you on your journey. Best of luck, Sebastian