the grazer co. review for Zapiet ‑ Pickup + Delivery
Oct. 19, 2020
I wanted to use this app for my delivery options but unfortunately it doesn’t have a blackout time option just a blackout date. I ended deleted the app but the developers coding wasn’t removed which cause some technical issues on my checkout page. I’m only giving this a 2 stars because of poor customer services on responding back and removing their coding. I had two days of website inactivity due to this.
Hi there, Thanks so much for your feedback! You are totally correct in that our app does not currently provide the ability to blackout specific pickup times. This is something we are super excited to work with you on and has been a highly requested feature amongst our merchants. Regarding your uninstallation, unfortunately there is no way for us to automatically remove our code from your theme. We lose access to your store the moment you uninstall the app. To minimise any problems we send an automated email with full instructions and a video tutorial on how remove our code (it's one line of code from your theme.liquid file). Our team is also standby around the clock to help should you have any problems, we would just need you to approve our collaborators access temporarily. We look forward to inviting you to the beta of our pickup blackout time feature in the near future :) Kindest regards, Andy
