www.Redplate.es review for Zapiet ‑ Pickup + Delivery
Nov. 20, 2020
Hello I had some issues with the support for the delay in solving an issue with there app , but finally, they were in contact with me again and solved the problem .actually it is a good app and you have to make sure that you understand all the features well since with support sometimes it might take longer than usual to get an answer but overall I recommend this app
Hi Albert, Thank you for your feedback, we really appreciate you taking the time to leave a review. I would like to apologize for the delay you experienced in receiving support, we had a very busy week where the volume of support tickets increased in the run up to the holidays, this resulted in slower response times. After some great work by our entire team, we have now cleared the backlog of tickets and our response times have returned to normal. I look forward to providing you with a better experience in the future. Kind regards, Ronan
