BUBLIK.SG review for Zapiet ‑ Pickup + Delivery
Dec. 11, 2020
Great app at the first look, but terrible customer service, overpricing and glitching. A lot of problems. SUPPORT is super bad. You will wait for several days every time the app will not work properly. ANd you can properly delete it without hiring some programmer. BE CAREFULL!
Hey guys, Thank you for your feedback. I am sorry to hear that you had difficulties uninstalling our app. Removing our app from your theme is super easy! In-fact only a single line needs to be removed from your theme.liquid file. We have a step by step guide and video on our help center that explains how to remove our apps code from your theme. We also email this guide to you automatically when you remove our app from your store: https://zapiet.freshdesk.com/en/support/solutions/articles/60000606810-how-to-uninstall-store-pickup-delivery-by-zapiet. In addition we provide 24/7 live chat and phone support, so in the event of an urgent issue such as this, please do not hesitate to get in touch with us so a member of our team can assist you. I also reviewed your most recent support ticket and it appears my colleague replied to you within an hour of you opening the ticket letting you know that your issue had been resolved. I have already replied to your support ticket in the hopes that we can arrange a call to discuss this and I am eagerly awaiting your reply. Speak soon! Ronan
