Trust-Eat review for Zapiet ‑ Pickup + Delivery
Dec. 18, 2020
I'm so disappointed. Their service level is so poor. it takes them 3-4 days to answer questions, they are very unavailable. Too bad .. because they have good features.
Developer Reply
Hi Sela, Thank you for your feedback. I have now resolved your outstanding issues and responded to you via your ticket. I would like to apologize for the delay in getting this resolved, I reviewed your ticket and I can see that you responded almost 2 days ago. Our support team has been busier than normal in the run up to Christmas and our response times have increased above our usual "less than 24 hours" and for that I am truly sorry. I look forward to providing you with a better experience going forward. Kind regards, Ronan
Developer
Shopify App Store