The Viking Dragon review for Click & Drop

2 / 5

Dec. 2, 2025

Cannot send orders to the USA any more, as keeps saying "Duty amount cannot be zero". I am using the MPR option and It was absolutely fine until Monday 24th November and then this issue started. I have contacted the help team and technical department and no one has helped me at all. I have sent screenshots of issues and got no reply. At present I am having to send all parcels manually through send.royalmail.com, which is far from convenient when I have to enter all details manually. I have tried clearing my cache, using a different browser and deleting the app, but so far nothing has worked. Works fine for all other countries

Using app

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Total reviews

2

Average rating

3.5

Click & Drop for Shopify
Click & Drop
1.7 star
70 reviews

Streamline shipping to save time and boost business efficiency

Developer
Shopify App Store