Click & Drop
The reviews for the Shopify App are predominantly negative, with users experiencing issues such as orders not syncing, constant disconnections, and lack of support from the developer. Many merchants have reported that the app was working fine initially but stopped importing orders at some point, leading to frustration and wasted time. Some users mentioned difficulties in reconnecting the app to their store after facing syncing problems. On the positive side, a few users found the app to be reliable and efficient, especially when following the step-by-step guide provided.
Review RSS feed
This app, and the broader Royal Mail systems & architecture, are awful.
can't reconnect store after addresses were imported incorrectly. Worked perfectly for a long time, now I can't ship my orders.
Thank you for the review. We recently experienced an issue with store reconnections, which have now been resolved by our team. We can confirm that your store has been successfully reconnected and that orders are successfully importing again. Please accept our sincere apologies for any inconvenience this may have caused and if you have any further issues please don't hesitate to contact our support team at [email protected]. Regards, The Click & Drop Team
**Edit: Problem resolved! Trying to add another Shopify store to my Click and Drop account, constant errors and support haven't got back to me to try resolve. They suggest silly fixes like try another browser etc. It's a problem on their side and it seems they have a team of 1 developer so any real technical issue will probably take weeks if not months to resolve :(
Thank you for your updated review, and we can also see that your connection issues have now been resolved and your orders importing successfully again. It is great to see that you value the integration so highly. Please accept our apologies for any inconvenience this may have caused and if you have any further issues please don't hesitate to contact our support team at [email protected]. Regards, The Click & Drop Team
Was working brilliantly, now doesn't pull orders through from my website despite saying it's connected to my shopify store.
Thank you for your review. We can see that several Shopify orders imported in to your Click & Drop account yesterday and the system is operating correctly. So sincere apologies for any inconvenience caused and if you have any further issues please don't hesitate to contact our support team at [email protected]. Regards, The Click & Drop Team.
Not pulling through orders anymore. Better off just using Shopify Shipping and buying Royal Mail on there in my view....
Thank you for your review. As you will have already noticed we are pleased to report that we have fixed the issue with your account and your shippable Shopify orders are successfully importing in to your Click & Drop again. Sincere apologies for any inconvenience caused and if you have any further issues please contact our support team at [email protected]. Regards, The Click & Drop Team.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.