CP: Order Editing & Upsell
Let customers Edit/Cancel their Shopify Orders | ClickPost
Rating
5.0
feedback
24
chart
#3,060
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
62%
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Less than a year
29%
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More than a year
0%
Reviews Summary
The reviews for the Clickpost app are overwhelmingly positive, with users expressing high satisfaction with its functionality and the support provided by the team. Customers appreciate the ease of setting up the app and the smooth order editing process it offers. The app has significantly reduced support tickets, improved customer experience, and even led to increased revenue through post-purchase upsells. Users also praise the responsiveness and helpfulness of the Clickpost support team, highlighting the human touch in their interactions. Overall, the app is described as a must-have for streamlining post-purchase processes and enhancing operational efficiency.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%. The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side. Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare. And they give great upsell functionality as well, while the editing is happening. Great app and team!
Dec. 17, 2025
Really happy with this app. We installed Clickpost mainly to let customers fix address mistakes and update orders themselves, and it works exactly as expected. Setup was pretty easy, and when I had a question, Smit helped me sort it out fast. Support was quick and friendly, which I really appreciate. It has saved our team a lot of back and forth. We have also seen fewer canceled orders since using it. Overall, solid app that does what it promises. Would definitely recommend if you want smoother order edits and less manual work.
Dec. 15, 2025
Really happy with this order editing app. It was easy to set up and does exactly what I needed. Smit helped me get everything running in just a few minutes which I really appreciated. Simple and works great.
Dec. 10, 2025
Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!
Dec. 4, 2025
A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.
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