CP: Order Editing & Upsell
Allows editing order, editing address, order cancel & upsell
Rating
5.0
feedback
28
chart
#2,539
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
54%
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Less than a year
39%
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More than a year
0%
Reviews Summary
Clickpost is highly praised by ecommerce merchants for its efficiency in allowing customers to edit orders themselves, reducing support tickets, and increasing post-purchase upsells. Users appreciate the easy setup process, responsive support from the team, and the overall positive impact on their operations. The app has been described as a game-changer, saving time and improving customer experience. Some users mentioned that Clickpost has helped in reducing canceled orders, improving efficiency, and enhancing revenue through upselling features. Overall, the app is recommended for its effectiveness in streamlining order editing processes and enhancing customer satisfaction.
Highlights
Review RSS Feed
All reviews
Feb. 5, 2026
Been using Clickpost for a few months now and it does exactly what we needed. Customers can update addresses or fix mistakes without us having to jump in every time, which saves a lot of back and forth. Setup was pretty easy, and when I had a couple questions, Smit replied super fast and walked me through it. The order editing app runs smoothly and hasn't caused any issues with our checkout or fulfillment. Honestly just a solid app that works as expected. Would recommend if you want fewer support tickets and happier customers.
Feb. 4, 2026
If you are scaling and find your support team is spending 20%+ of their time fixing order typos or swapping sizes, Order Edit by Clickpost is an essential ROI tool. It pays for itself in saved labor hours almost immediately.
Jan. 28, 2026
Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time. Setup was pretty easy and when I had a question, Smit replied super fast and walked me through it. The order editing app paid for itself within the first week just from fewer support tickets and upsells. If you deal with order change requests a lot, this is a no brainer.
Jan. 8, 2026
We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue. Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.
Dec. 18, 2025
Really happy with Clickpost so far. We added it mainly so customers could fix address/phone number mistakes after checkout and it's been super smooth. It has reduced our overall RTO upto 25%. The setup was easy and didn't mess with our theme at all. I also like how clean the order editing flow looks on the customer side. Had a small question during setup and Smit replied pretty fast and explained everything clearly. Support actually feels human, which is rare. And they give great upsell functionality as well, while the editing is happening. Great app and team!
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