CP: Order Editing & Upsell
Let customers Edit/Cancel their Shopify Orders | ClickPost
Rating
5.0
feedback
21
chart
#2,935
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
29%
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More than a year
0%
Reviews Summary
The ClickPost Order Editing & Cancel app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ease of setup, smooth user interface, and exceptional support from the ClickPost team. The app has been described as a must-have for brands looking to enhance post-purchase experiences, reduce support tickets, and increase operational efficiency. Customers appreciate the ability to edit orders easily, leading to a significant decrease in support inquiries. The upsell feature has also been highlighted as a valuable addition, helping to boost average order value without impacting conversion rates. Overall, the app is highly recommended for its effectiveness in streamlining post-purchase processes and improving customer satisfaction.
Highlights
Review RSS Feed
All reviews
Dec. 10, 2025
Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!
Dec. 4, 2025
A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.
Nov. 20, 2025
The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless. This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency. Highly recommended!
Nov. 19, 2025
Super helpful app! Lets customers edit orders easily and reduced our support load. Simple setup, smooth UI, and great support from the team.
Nov. 12, 2025
The app has been very useful to us. We were looking something like this to reduce our support enquiries, and that is what is exactly did. Our customers love this feature and it makes everyone’s life just better. Plus they also have the upsell feature, which replaced my current upsell app! Worked flawlessly. It is an absolute no brainer to install this app. Loved the support provided by the ClickPost team during our setup process. Thanks Team ClickPost.
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