CP: Order Editing & Upsell
Allows editing order, editing address, order cancel & upsell
Rating
5.0
feedback
30
chart
#2,458
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
43%
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More than a year
0%
Reviews Summary
Clickpost is highly praised by ecommerce merchants for its ease of use, efficiency, and effectiveness in allowing customers to edit orders themselves. The app has been described as a game changer, reducing support tickets, saving time, and increasing revenue through post-purchase upsells. Customers appreciate the smooth setup process, responsive support team, and the overall positive impact on their operations. Some key themes found in the reviews include the app's ability to save time for support teams, increase customer satisfaction, provide post-purchase upsell opportunities, and streamline the order editing process for a smoother customer experience.
Highlights
Review RSS Feed
All reviews
Feb. 14, 2026
Clickpost been a great upgrade for our store. Customers can log in, check their info, and manage everything easily, which has made the whole experience feel smoother and more professional.
Feb. 13, 2026
We just installed Clickpost a few days ago and honestly it's been a very smooth experience. Setup was way easier than I expected and everything worked right out of the box. The order editing feature is exactly what we needed since customers always want to change something after checkout. Smit helped us get everything configured and answered our questions super fast.
Feb. 5, 2026
Been using Clickpost for a few months now and it does exactly what we needed. Customers can update addresses or fix mistakes without us having to jump in every time, which saves a lot of back and forth. Setup was pretty easy, and when I had a couple questions, Smit replied super fast and walked me through it. The order editing app runs smoothly and hasn't caused any issues with our checkout or fulfillment. Honestly just a solid app that works as expected. Would recommend if you want fewer support tickets and happier customers.
Feb. 4, 2026
If you are scaling and find your support team is spending 20%+ of their time fixing order typos or swapping sizes, Order Edit by Clickpost is an essential ROI tool. It pays for itself in saved labor hours almost immediately.
Jan. 28, 2026
Been using Clickpost for a few months now and honestly it just works. Customers can update their orders without emailing us back and forth, which saves our team a ton of time. Setup was pretty easy and when I had a question, Smit replied super fast and walked me through it. The order editing app paid for itself within the first week just from fewer support tickets and upsells. If you deal with order change requests a lot, this is a no brainer.
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