CP: Order Editing & Upsell for Shopify

CP: Order Editing & Upsell

Let customers Edit/Cancel their Shopify Orders | ClickPost

Developer

Rating

5.0

feedback

20

Reviews

chart

#2,902

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    70%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The ClickPost Order Editing & Cancel app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ease of setup, smooth user interface, and exceptional support from the ClickPost team. The app has been described as a must-have for brands looking to enhance post-purchase experiences, reduce support tickets, and increase operational efficiency. Customers appreciate the ability to edit orders easily, leading to a significant decrease in support inquiries. The upsell feature has also been highlighted as a valuable addition, helping to boost average order value without impacting conversion rates. Overall, the app is highly recommended for its effectiveness in streamlining post-purchase processes and improving customer satisfaction.

Highlights

Ease of setup and use, smooth user interface
Exceptional support from ClickPost team
Reduction in support tickets and operational efficiency
Upsell feature for increasing average order value
Positive impact on post-purchase experiences and customer satisfaction

Rating Breakdown

  • 5
    100% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless. This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency. Highly recommended!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Super helpful app! Lets customers edit orders easily and reduced our support load. Simple setup, smooth UI, and great support from the team.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

The app has been very useful to us. We were looking something like this to reduce our support enquiries, and that is what is exactly did. Our customers love this feature and it makes everyone’s life just better. Plus they also have the upsell feature, which replaced my current upsell app! Worked flawlessly. It is an absolute no brainer to install this app. Loved the support provided by the ClickPost team during our setup process. Thanks Team ClickPost.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Initially we were facing some issues, but the team helped us through the whole process. Been super smooth since then. It's easy, efficient and makes our day to day operations easy. No more address change or editing tickets. The upsells are a bonus, they have helped increase our AOV without affecting our conversion rates! Clickpost order editing has become an essential part of our store now. Big thanks to the team for all the support!

Using app

6 days

Total reviews

9

Average rating

5.0

All reviews

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