CP: Order Editing & Upsell
All reviews
Effective app, good onboarding flow and one-on-one support. Recommended.
Great app! We've used it for 30 days and results are impressive. Pays for itself between time saved in customer service and the upsells. Highly recommend.
Really useful app for order edits and cancellations. Easy to set up, works smoothly, and saves us a lot of support time.
We’ve been using ClickPost for order edits and cancellations and it’s been really helpful. Customers can make changes themselves instead of reaching out to support, which has saved our team quite a bit of time. Setup was pretty straightforward and the ClickPost team has been quick to help whenever we had any questions.
Good app. Reduces RTO from customers who needs to modify or editr their orders.
Really useful app for handling post-purchase order changes. Customers can update their orders themselves, which has reduced a lot of back-and-forth with our support team. Setup was simple and the ClickPost team has been very helpful whenever we needed anything.
Great app for Order editing & cancellation. Good addition to shopify stack for a D2C store.
Nice tool we have connected with our shopify store.
Our experience so far with this app has been very great, It has given us great results and have helped us to improve our RTO rates. Bandwidth of customer team is also leived since customers are now editing their information without having the need to reach to support. Great product overall.
We've been using ClickPost for a while now, and it's made a noticeable difference to our operations. Giving customers the ability to modify their orders after checkout has reduced the number of support tickets our team has to handle. We've also seen an improvement in RTOs, along with savings in both time and operational costs. Overall, it's helped our CRM team spend less time on routine order-related requests and more time addressing higher-priority customer concerns.
Excellent app, does the thing, has many functions and easy to customise. Mohit was really helpful during integration and they are very responsive. 5/5!
Thanks for this, Akos! Glad the integration went smooth and you're finding good use out of the features. Ping us anytime if something comes up.
We've had a great experience with this app so far. It gives customers the flexibility to make changes to their orders after checkout, which has significantly reduced the number of support requests we receive. The customization options are easy to set up, and the support team has been responsive and helpful whenever we've needed assistance. Overall, it's been a valuable addition to our workflow.
We have been using the app since the start of the business and early feedbacks from the customers are really positive. According to the business, this is a must have feature for website to reduce cancellations and RTO.
Good app. Does what its intended for. Good pricing.
Thsi has helped us a lot by letting customers edit the order themselves and reduced manual intervention of our team
We have been using the app for order editing, and it has been a great addition to our store. easy to set up, works smoothly, and gives customers the flexibility to update their orders without needing to contact support. The team has also been super responsive whenever we've had questions. Great experience so far.
Appreciate the review. Cutting down those "please edit my order" support emails is exactly the point, so happy to hear it's working that way for you. :)
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