CP: Order Editing & Upsells
The ClickPost Order Editing app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its ability to reduce Return to Origin (RTO) rates by allowing customers to easily modify and edit their orders post-purchase. The app has been described as a valuable addition to streamlining operations, saving time, reducing support tickets, and improving customer satisfaction. Customers appreciate the seamless order editing experience, easy setup, responsive support team, and the additional upsell features that contribute to increased Average Order Value (AOV). Overall, users highly recommend the ClickPost app for its effectiveness in empowering customers and enhancing the post-purchase process.
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Good app. Reduces RTO from customers who needs to modify or editr their orders.
Great app for Order editing & cancellation. Good addition to shopify stack for a D2C store.
Nice tool we have connected with our shopify store.
Our experience so far with this app has been very great, It has given us great results and have helped us to improve our RTO rates. Bandwidth of customer team is also leived since customers are now editing their information without having the need to reach to support. Great product overall.
We've been using ClickPost for a while now, and it's made a noticeable difference to our operations. Giving customers the ability to modify their orders after checkout has reduced the number of support tickets our team has to handle. We've also seen an improvement in RTOs, along with savings in both time and operational costs. Overall, it's helped our CRM team spend less time on routine order-related requests and more time addressing higher-priority customer concerns.
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