CP: Order Editing & Upsell

Aug. 27, 2025

Great experience and fantastic support from the ClickPost team with my questions. Our top customer service requests are for order edits, so this immediately cut support tickets making it easy to quantify the ROI. A lot of customization features and various upsell tools are included in the app that I can implement to increase AOV as well. I highly recommend it.

Aug. 12, 2025

As a growing brand, Clickpost just makes my life easier. Customers used to message me minutes after placing their order for changing their address or if they picked the wrong size. Now they just fix it themselves. Works perfectly with our shipping software and Klaviyo. And the support by Smit is a bonus. I wish that I installed sooner.

July 28, 2025

Great app and an exceptional support from the team. The app allows our customers to modify theirs orders without the need to contact us. This has given our support team to focus on more important tasks, and been a delight for our customers. I highly recommend this app, it will save you a lot of time and money.

July 23, 2025

Exactly what we needed. No more customer queries about 'where is my order'. Everything’s available in their account. Smooth experience!

July 16, 2025

We were looking for a way to offer basic order changes without complicating our process. This app nailed it. Clean interface, easy for customers, and fits right into our workflow

July 16, 2025

We always wanted to give customers more flexibility after placing an order. This app delivered exactly that. Very intuitive and doesn’t affect our existing workflow. On point and instant support by Smit and Mohit

July 15, 2025

This app does exactly what it promises. We've been able to reduce customer complaints by allowing easy order edits and cancellations. The setup was smooth, and their support team was quick to respond when we had questions. Definitely recommend it if you're looking to improve post-purchase experience.

June 30, 2025

ClickPost’s Order Editing & Cancel tool has been a game-changer for Sudathi. With alot of of our support tickets related to order edits, it helped our customers to self-edit addresses, variants, and even cancel orders before shipping. It drastically reduced support load, and improved customer satisfaction. A must-have tool for brands focused on delivering smooth, scalable customer experiences.