CP: Order Editing & Upsell

Works as described. I set an order editing window when customers can change/edit their own orders. They like it because it's fast and easy and I like it because it lowers my support tickets. Easily one of the best apps I have because it's easy to use and it gives both me and my customers what I want. It's a win/win app. The developers are always adding new features too, like upselling, that I appreciate. The more I can do within 1 app so I don't have to have a ton of apps, the better. I highly recommend.

Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.

Great tool. Easy to install and use. Really easy to quantify the value: Each time an order is edited is one call/email that I didn't have to manage. The customer service team is also really good, fast and responsive.

Great app for letting customers edit or cancel their orders without hassle. It’s easy to set up, reduces support work, and the team is super responsive.

Great tool to reduce traffic for order modification. Their support is highly helpful.

Great experience and fantastic support from the ClickPost team with my questions. Our top customer service requests are for order edits, so this immediately cut support tickets making it easy to quantify the ROI. A lot of customization features and various upsell tools are included in the app that I can implement to increase AOV as well. I highly recommend it.

As a growing brand, Clickpost just makes my life easier. Customers used to message me minutes after placing their order for changing their address or if they picked the wrong size. Now they just fix it themselves. Works perfectly with our shipping software and Klaviyo. And the support by Smit is a bonus. I wish that I installed sooner.

Great app and an exceptional support from the team. The app allows our customers to modify theirs orders without the need to contact us. This has given our support team to focus on more important tasks, and been a delight for our customers. I highly recommend this app, it will save you a lot of time and money.

Exactly what we needed. No more customer queries about 'where is my order'. Everything’s available in their account. Smooth experience!

We were looking for a way to offer basic order changes without complicating our process. This app nailed it. Clean interface, easy for customers, and fits right into our workflow

We always wanted to give customers more flexibility after placing an order. This app delivered exactly that. Very intuitive and doesn’t affect our existing workflow. On point and instant support by Smit and Mohit

This app does exactly what it promises. We've been able to reduce customer complaints by allowing easy order edits and cancellations. The setup was smooth, and their support team was quick to respond when we had questions. Definitely recommend it if you're looking to improve post-purchase experience.