Closeby ‑ Store Locator

Sept. 18, 2024

Updated: The support team contacted me within 1 business day and fixed the error. It's a good sign, and the app works well again. When the app has an urgent error, you cannot find any support online, even after submitting a support ticket, you will get an email to tell u that you need to wait more 5 business days - "This message confirms that your request (XXX) has been received and will be reviewed by our support staff. Please note that we are a small operation, so our typical response time is 5 business days. We really appreciate your patience. For Shopify and Wix users, please send us your connected store url which can be found in your Closeby settings as well to help our team investigate your account. To add additional comments for our team, just continue replying to this email. In the meantime, feel free to check out our FAQ articles as well: https://closeby.zendesk.com/hc/en-us Thanks for writing in! Closeby Team"

April 18, 2023

We love this app! We were able to easily customize it to fit our branding and it's very simple to use, organize by store-type, and keep up to date using a synced google sheet. We have over 300 retail partners and everyone has been very happy to be included on our snazzy map! We get tons of compliments on it. I recently had an issue with the map, which was completely unrelated to Closeby (it was a theme issue) and Matt at Closeby was wonderful and helped up get our cool map back up for the world to see. Five bazillion stars...We love our map and it's everything we could possibly ask for. Thank you Closeby! https://huntseatpaperco.com/pages/retailers

Oct. 24, 2022

We've been wanting to add a store locator to our website for a long time and we've finally gotten around to it. We chose Closeby after reviewing a handful of Shopify apps because of the seemingly easy set up and the fact that it was low impact to our site speed. Adding in locations is super easy and customizing the map is pretty simple too. The only thing that I think could be worked on is the glitch when attempting to add multiple store locations at once and uploading a banner photo for each. I had to keep refreshing the page after adding one because trying to add two in a row would just never load. I also think the adding in of store hours could be simplified just a bit without having to do each day one by one. Overall, Closeby is great and we are happy with our choice!

July 20, 2022

Closeby is a very user-friendly and easy tool to integrate a map into your Shopify website. It's also nice that by making adjustments to the fonts and colors you can customize the map to your own style.

June 20, 2022

This was so easy to install and our stockist page went from blah to BAM in a few hours. I love the different themes and templates if we want to change the look. Highly recommend!

Nov. 5, 2021

10/10! This App is really user-friendly & intuitive. Love the clean layout which integrates seamlessly with our Shopify Store. The various customization options make it look like the Store Locator is part of our website and not a separate app. Also love the 5 free locations with the free plan, so we get to thoroughly test the app out. As a new business with 3 retailers carrying our products, we will be sure to pay for this app once we hit 5+ locations. Great work Closeby Team!

Nov. 1, 2021

I tried a few other similar apps but Closeby was a clear winner with it's customisability and free plan that is generous enough for small businesses to start with. The set up is done via MapBox which is unexpectedly easy and seamless. We didn't have any issues during our experience using Closeby and was able to allow customers to browse our locations beautifully. Will definitely use it again if the need arises in the future.

Sept. 13, 2021

We have compared many different apps for geolocation of our shops and this is the best one. It's very easy to use it and the price the best one.

June 24, 2021

Very usefull app and super easy to use. helped me and my retailers out a lot! would defenitly recommend!

May 25, 2021

Extremely easy to use and setup quickly. It would be great if we could use the photo feature with the Google Spreadsheet integration. That's on my wish list, but doesn't diminish the quality of this app at all.

May 3, 2021

I use this app, because I had to change since the store locator app I used before was banned from the app store and I got to admit, I wish I would've found this app earlier. Setting up is really straight forward and it works very good, I remember that we had lots of trouble setting up the old one and every now and then, it suddenly just stopped working - this app works perfectly fine and does what it has to do. :-) So highly recommend! The only drawback, is that I'd fancy using Google Maps instead of MapBox and that an "import" is only possible via GoogleSheets and not via the Upload of an Excel File. But obviously minor drawbacks, the most important thing is, that the app works well in the front, we can adjust to the rest, just a little input. :-)

Feb. 9, 2021

Very happy with the app. As all the customisation is away from Shopify it was the only app I could find that allowed you to create your own page URL and embed the store finder (others forced you to use a fixed URL). Also, the ability to import and maintain locations via google sheets is very useful.

Dec. 23, 2020

Easy to create the map and it synced well once loaded to my page. I did find it difficult to actually integrate into my shopify page, but had someone who is a bit more fluent integrate it for me. Again, once it is in ... it seamlessly synced when I added new location.

Nov. 14, 2020

Worked great. Using a google sheet to sync the locations made it a lot simpler. After having short troubles integrating the map on our website (due to a mistake from our side), the support was helpful and was able to identify the mistake. Overall great app!

Oct. 14, 2020

Quick, simple setup, and not nearly as expensive as the other store locator apps. The integration with Google Sheets is also really helpful.

Oct. 1, 2020

The support team is very reactive and helpful ! Great app however 5 locations for free is not enough...

Sept. 29, 2020

Super quick response from the support team and very helpful! The app is great and is quick and easy to set up.

May 18, 2021

THE BEST STORE LOCATOR APP EVER - *1-Year Review Update* I went through and tried all of the "Store Locator" apps on the Shopify market place and as somebody who has helped build large international multi-million dollar business on Shopify over the last six years, I have to say that Closeby surprises me! The locator is beautiful and intuitive, the implementation is excellent, and the Closeby Team is very open to feedback and always looking to improve their product. I think this is still really early days for Closeby, but I have no doubt they will become the top Store Locator in no time! - Update - One year later and CloseBy is totally rocking it! They've constantly been making small tweeks that have taken the product to a higher level. Hands down the best store locator and you'll see from the design and features that they are the best. Love the new addition of custom map Icons, they look super great our map with the custom map theme and really takes our dealer locator to another level.

June 7, 2020

Having searched for a store locator that supports our franchisee business, we like that Closeby has the location button on all pages. It's very easy to set up and support has been excellent on the minor queries that I have had so far.

Feb. 21, 2019

After comparing multiple store locator apps we've chosen Closeby. This app has a much better user experience compared to others. Closeby is new on the Shopify App store, but don't let that scare you; it's good!