XCloud Search & Product Filter

March 27, 2023

Great app and the level of customer service it provides. The user experience is seamless and intuitive, making it easy to accomplish tasks efficiently. The customer support team is knowledgeable and friendly, always going above and beyond to resolve any issues or concerns

March 20, 2023

Absolutely AWESOME! Nikita went above and beyond to support us after our search bar didn't work on handheld devices. Cannot recommend enough - brilliant service, and super prompt support. The best Shopify plug-in we have installed.

March 15, 2023

Filtering based on metafield values was quickly achievable by reaching out to their support, which responded and had completed our request within about 1 hour! Rare to find support like this!

March 15, 2023

The app works very well, and any problems/requests we have had Nikita has been very quick to provide help and support. I highly recommend this app to anyone who needs to add filters to their website.

March 6, 2023

This app has only one job and it can't do it properly. By default, filters that already exist add new tags automatically, fact that it's not explained anywhere. However, if you create a new tag filter from scratch it won't do that (also not mentioned anywhere). You will go crazy not understanding why certain filters just reselect all tags out of nowhere. In addition to this, the UX is atrocious. When you edit a filter there is no "save" button, so whatever you did it's done. If you add too many collections to the filter where it should appear you can't see all of them, so you will need to remember them instead (absolutely great if you onboard someone new in the company and they can't see this, yay!). The more I use this app the more I feel it's really badly done. Also, customer service was kind of arrogant.

March 4, 2023

Great app, helpful support. Very helpful and easy to use app, website looks better with this feature and clearer to search for products. Thank you

March 3, 2023

This app does exactly what I need. And the customer service is amazing. They helped with some of the set-up that I could not figure out. They also helped with some custom items.

March 2, 2023

Cette application est géniale et d'un très bon rapport qualité prix. J'ai cherché pas mal de temps une application de ce genre et j'en ai essayé plusieurs, celle-ci me correspond parfaitement et Nikita est très réactif. Bravo !

Feb. 14, 2023

The best customer service I've received from any company in quite some time. We had a minor issue with our SKU structure and the search results. I contacted the company and they created customized fixes for our SKU format very quickly. Explaining the issue was a bit complicated but they totally understood our needs and customized our search exactly how we needed it. Thank you!

Feb. 13, 2023

Had to ask for a little help with setting it up but the team was very helpful and gave clear instructions or helped with the extra coding we needed.

Feb. 11, 2023

The App works great, and the team is super responsive to help with any questions, the name of the guy who replied to my e-mails is Nikita; we had some errors with our website, but he was quick, and he fixed the issues.

Feb. 10, 2023

The app is great and support is even better. Had a ticket opened, and they closed it the same day, within hours. Very happy with the app so far!

Feb. 7, 2023

Great app with a wonderful support team! Allows for complete customization of your filters to help your customers find what they're looking for. We had an issue and the team was able to fix it up exactly how we wanted it. Overall - wonderful experience!

Feb. 7, 2023

This app works very well! There was things what I only imagined in earlier webshop. And customer service is amazing and fast! Thank you!:)

Feb. 20, 2023

Update: The App is slowing my store way down. Their Team is working on it though. I really like what this app does so I continue to give it 5 stars. I'm looking forward to the correction being made.

Feb. 2, 2023

Thank you Nikita for your quick management in solving my problem with the mobile search engine. I recommend this app for its functionality and technical support. Congratulations team!

Jan. 26, 2023

This app has been really good for our business - it produces good search data and looks great on the website. The technical support has also been top notch - working directly with the developers we were able to put in place some custom code for our search implementation that really helped!

Jan. 9, 2023

I needed some help with some code on my website and the team inparticular Nikita helped me out straight away. Now everything works perfectly, can't thank Nikita enough. Amazing service.

Jan. 5, 2023

I am blown away by this app. Not online is the ease of use superior to other search bars and filters that I have experimented with, but the customer service is phenomenal. I am not well versed with coding and the team at Cloud Search were able to have more conversation with me in 1 day than I have been able to get from any other developer. The functionality is great and the customer service is even better!

Dec. 17, 2022

I've only used the basic features of the app but needed some help in fixing the app code and was really impressed with the customer service. Kudos for that. Keep it up!