Cashify COD Order Confirmation for Shopify

Cashify COD Order Confirmation

For India | Verify COD Orders by IVR Call, SMS...

Rating

3.6

feedback

84

Reviews

chart

#5,713

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    32%
  • Less than a year
    39%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are quite mixed. Some users have praised the app for its effectiveness in verifying COD orders, providing good support, and being easy to set up. On the other hand, there are several negative reviews highlighting issues such as non-responsiveness from customer service, compatibility issues with certain phone numbers, and concerns about the app sending blank calls or not functioning as expected. Overall, the app seems to have a significant impact on COD order verification for Indian markets, but there are areas that need improvement to enhance user experience and reliability.

Highlights

Effectiveness in verifying COD orders and reducing fraud risk
Mixed reviews on customer support and responsiveness
Compatibility issues with certain phone numbers
Concerns about app functionality and reliability
Impact on COD order verification in Indian markets

Rating Breakdown

  • 5
    62% (52 ratings)
  • 4
    17% (14 ratings)
  • 3
    8% (7 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 5, 2025

The order has no verification mark, tried to contact customer service and no one responded, I don't think I will consider using it!!!

Store

verilux

Using app

--

Total reviews

7

Average rating

4.4

1 / 5 Share

Oct. 15, 2024

not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation

Using app

9 months

Total reviews

10

Average rating

4.1

Developer Reply

Thank you for your feedback. As discussed over call and chat, we're glad to know you've been using our app for over three years and have successfully processed thousands of verified orders. We're also happy to hear that everything is working smoothly now. 🙂 The issue you experienced was related to some external apps connected to your store, which caused a delay in processing orders on their end. As a result, a few orders couldn't sync with our app in real-time. However, now that we've integrated with the external app you're using, everything is functioning properly. We appreciate your continued trust in our app and are always here to help ensure everything runs seamlessly. Thank you.

4 / 5 Share

Aug. 8, 2024

Store

Peshdoo

Using app

4 months

Total reviews

2

Average rating

4.5

1 / 5 Share

June 6, 2024

After confirmation otp, on thankyou page its showing you will get a confirmation message soon & no such option to trigger any message on panel, i called this a fraud service provider. Better away from this kind of app.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi, As discussed during chat, App is working alright. But still as you said, you want refund and we asked for time. So that once option to refund will get appear at our end, we will make it immediately. Also we've refunded already your spent amount on that same day. Thanks.

5 / 5 Share

Oct. 16, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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