Cashify COD Order Confirmation for Shopify

Cashify COD Order Confirmation

For India | Verify COD Orders by IVR Call, SMS...

Rating

3.2

feedback

25

Reviews

chart

#7,008

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    16%
  • Less than a month
    32%
  • Less than a year
    40%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's effectiveness in confirming COD orders and its support team's responsiveness. Users find the app easy to set up and helpful in reducing fake orders and saving time. However, there are several negative aspects highlighted in the reviews. Some users faced issues with call placements, spam call lists, and TrueCaller displaying the app's number incorrectly. Customization options for messages and the lack of certain features like repeating IVR instructions were also mentioned as drawbacks. Despite these issues, the app seems to be particularly beneficial for Indian merchants offering COD services.

Highlights

Mixed feedback with positive and negative aspects highlighted
Effectiveness in confirming COD orders
Support team responsiveness
Issues with call placements and spam call lists
Lack of customization options and missing features

Rating Breakdown

  • 5
    60% (15 ratings)
  • 4
    16% (4 ratings)
  • 3
    8% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    16% (4 ratings)

Reviews with Text

  • 100% (25)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 5, 2025

The order has no verification mark, tried to contact customer service and no one responded, I don't think I will consider using it!!!

Store

verilux

Using app

7 months

Total reviews

7

Average rating

4.4

1 / 5 Share

Oct. 15, 2024

not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation

Using app

6 months

Total reviews

11

Average rating

4.2

Developer Reply

Thank you for your feedback. As discussed over call and chat, we're glad to know you've been using our app for over three years and have successfully processed thousands of verified orders. We're also happy to hear that everything is working smoothly now. 🙂 The issue you experienced was related to some external apps connected to your store, which caused a delay in processing orders on their end. As a result, a few orders couldn't sync with our app in real-time. However, now that we've integrated with the external app you're using, everything is functioning properly. We appreciate your continued trust in our app and are always here to help ensure everything runs seamlessly. Thank you.

5 / 5 Share

Oct. 13, 2023

Work best. good support. go for it

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

3 / 5 Share

April 7, 2023

On many Indian numbers call are not getting placed, just within fraction of second it gets in spam call list of customers and call dropped. Many times even people dont know that someone placed the call. pls rectify it.

Using app

33 minutes

Total reviews

5

Average rating

2.2

5 / 5 Share

Jan. 9, 2023

Amazing application, working wonders for us. Thank you very much very effective and very easy to setup

Using app

4 months

Total reviews

8

Average rating

5.0

All reviews

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