Cashify COD Order Confirmation
For India | Verify COD Orders by IVR Call, SMS...
Rating
3.2
feedback
25
chart
#6,837
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
16%
-
Less than a month
32%
-
Less than a year
40%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality in confirming COD orders efficiently and saving time. The app is praised for its ease of setup, good support from the team, and effectiveness in reducing fake or fishy orders. Users also highlight the importance of the app for Indian merchants and the helpfulness of automated order confirmations. However, there are several negative aspects mentioned in the reviews. Some users faced issues with call placements, spam call lists, and non-confirmation of COD orders, leading to lost orders and customer dissatisfaction. There are also concerns about branding, customization options for messages, and missing features like IVR repeating instructions and scheduled recalling.
Highlights
Review RSS Feed
All reviews
March 5, 2025
The order has no verification mark, tried to contact customer service and no one responded, I don't think I will consider using it!!!
Oct. 15, 2024
not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation
Thank you for your feedback. As discussed over call and chat, we're glad to know you've been using our app for over three years and have successfully processed thousands of verified orders. We're also happy to hear that everything is working smoothly now. 🙂 The issue you experienced was related to some external apps connected to your store, which caused a delay in processing orders on their end. As a result, a few orders couldn't sync with our app in real-time. However, now that we've integrated with the external app you're using, everything is functioning properly. We appreciate your continued trust in our app and are always here to help ensure everything runs seamlessly. Thank you.
April 7, 2023
On many Indian numbers call are not getting placed, just within fraction of second it gets in spam call list of customers and call dropped. Many times even people dont know that someone placed the call. pls rectify it.
Jan. 9, 2023
Amazing application, working wonders for us. Thank you very much very effective and very easy to setup
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