Cashify COD Order Confirmation
For India | Verify COD Orders by IVR Call, SMS...
Rating
3.3
feedback
24
chart
#7,456
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
33%
-
Less than a year
42%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the app's functionality in confirming COD orders efficiently and reducing fake orders. The app is praised for its ease of use, good support, and effectiveness in streamlining the order confirmation process. Users also highlight the helpfulness of the app for Indian merchants and the automation it provides. However, there are several negative aspects mentioned in the reviews. Some users experienced issues with call placements, spam call lists, and lack of customization options for messages. The app's inability to cater to all types of orders and the branding issues with TrueCaller were also raised as concerns. Despite the mixed reviews, the app seems to have potential with some users suggesting improvements for a better user experience.
Highlights
Review RSS Feed
All reviews
March 5, 2025
The order has no verification mark, tried to contact customer service and no one responded, I don't think I will consider using it!!!
Hi, As discussed over all, you are using our application since last 5 months without any issue. it is working alright. And there was a confusion which is clear now. We are answering each and every support request / emails we receive. There might be some misunderstanding. Write us on [email protected] in case of any query / concern. Thank you.
Oct. 15, 2024
not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation
Thank you for your feedback. As discussed over call and chat, we're glad to know you've been using our app for over three years and have successfully processed thousands of verified orders. We're also happy to hear that everything is working smoothly now. 🙂 The issue you experienced was related to some external apps connected to your store, which caused a delay in processing orders on their end. As a result, a few orders couldn't sync with our app in real-time. However, now that we've integrated with the external app you're using, everything is functioning properly. We appreciate your continued trust in our app and are always here to help ensure everything runs seamlessly. Thank you.
June 6, 2024
After confirmation otp, on thankyou page its showing you will get a confirmation message soon & no such option to trigger any message on panel, i called this a fraud service provider. Better away from this kind of app.
Hi, As discussed during chat, App is working alright. But still as you said, you want refund and we asked for time. So that once option to refund will get appear at our end, we will make it immediately. Also we've refunded already your spent amount on that same day. Thanks.
April 7, 2023
On many Indian numbers call are not getting placed, just within fraction of second it gets in spam call list of customers and call dropped. Many times even people dont know that someone placed the call. pls rectify it.
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