All reviews

Rating Breakdown

  • 5
    63% (53 ratings)
  • 4
    17% (14 ratings)
  • 3
    8% (7 ratings)
  • 2
    1% (1 ratings)
  • 1
    11% (9 ratings)
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1 / 5 Share

Oct. 15, 2024

not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation

Using app

--

Total reviews

9

Average rating

4.0

1 / 5 Share

June 6, 2024

After confirmation otp, on thankyou page its showing you will get a confirmation message soon & no such option to trigger any message on panel, i called this a fraud service provider. Better away from this kind of app.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi, As discussed during chat, App is working alright. But still as you said, you want refund and we asked for time. So that once option to refund will get appear at our end, we will make it immediately. Also we've refunded already your spent amount on that same day. Thanks.

1 / 5 Share

Aug. 26, 2022

It is not compatible with telephone numbers from Peru. It is not compatible with telephone numbers from Peru

Using app

6 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello Sir, We've mentioned that, this app is for India only. So only Indian merchants can use this app and get their COD orders verified automatically using Calls, SMS and/or OTP.

1 / 5 Share

Dec. 15, 2020

My clients turned down due to this app. I've lost so many orders because of the Non-confirmation of COD orders. It is so tough to bring clients to your website, because of poor apps, all efforts go waste

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Sir, There is some misunderstanding that our app affects COD orders. Our app is not performing before client comes to your store and complete the orders. It will make call and SMS only after customer has placed a COD order on your store. And there can be any case, where customer is picking up the call and entering valid input, not picking up the call OR entering wrong input. Anything is possible as customer's end. We can not handle that part. Please write us back on [email protected] , so that we can do further conversation and get doubts clear. Thanks.

1 / 5 Share

Sept. 13, 2020

horrible app. sending blank cals to cxs with no msgs and just billing us. Even we paused the app and its still sending calls trying to inflate bills

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the inconvenience. There might be some misunderstanding or configuration issue. It is not calling without any message or not even call the customer if app is enabled from application admin. Let us resolve it for you. Please write us at [email protected] , so that we can get it working for your store. Thanks.

1 / 5 Share

Jan. 27, 2020

Several issues with this app: 1. When a customer gets a confirmation call from this app, TrueCaller shows the number as OceanBlackLifeStyle. Very detrimental to Brand image! 2. There is no option of customizing the message being played to customer. It doesnot contain any information about the shopify store or brand. All it says is, "This is order confirmation call. To confirm press 1, to decline press 2"

Using app

2 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 10, 2019

Not getting call on my contact Also not getting test call I have try more then 10 time No one time i have get test call

Using app

12 days

Total reviews

4

Average rating

4.0

1 / 5 Share

Feb. 2, 2019

just now i install this app, i don't know how it work we will see, please guide us for better improve our business thought COD

Using app

5 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

June 15, 2017

Do not purchase this application! it's like shit and you can't even create your account !!

Using app

About 3 hours

Total reviews

2

Average rating

3.0