Cashify COD Order Confirmation
For India | Verify COD Orders by IVR Call, SMS...
Rating
2.4
feedback
25
chart
#17,557
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
12%
-
Less than a month
32%
-
Less than a year
44%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify app are quite polarized, with a mix of extremely negative and positive feedback. On the negative side, many users reported that the app failed to confirm COD orders as expected, leading to frustration and loss of potential business. The lack of customer support was a common complaint, with users expressing disappointment at the unresponsiveness of the support team. Issues with customization, call quality, and branding were also mentioned as drawbacks. However, on the positive side, some users praised the app for its effectiveness in confirming orders, ease of setup, and helpful support. The app was particularly appreciated for its utility in managing COD orders in India and reducing fake orders. Overall, the app seems to have a significant impact on users' operations, either positively or negatively, depending on their experience.
Highlights
Review RSS Feed
All reviews
April 28, 2026
I had a very disappointing experience with this app. It simply did not work as expected and failed to perform its core function of confirming COD orders. What’s even more frustrating is the complete lack of customer support. I reached out multiple times for help, but received no response at all. For a paid or business-critical app, this level of support is unacceptable. I would strongly advise other merchants to be cautious before installing this app, as it may waste your time and potentially affect your operations.
March 12, 2026
What a piece of junk app! All my orders are COD Pending, it's completely useless and a waste of money!!! I've already removed it from all websites! There's no online support whatsoever.
March 5, 2025
The order has no verification mark, tried to contact customer service and no one responded, I don't think I will consider using it!!!
Hi, As discussed over all, you are using our application since last 5 months without any issue. it is working alright. And there was a confusion which is clear now. We are answering each and every support request / emails we receive. There might be some misunderstanding. Write us on [email protected] in case of any query / concern. Thank you.
Oct. 15, 2024
not working.. dont install this app ever....not every COD order will be synced..you will come to know after buyer escalation
Thank you for your feedback. As discussed over call and chat, we're glad to know you've been using our app for over three years and have successfully processed thousands of verified orders. We're also happy to hear that everything is working smoothly now. 🙂 The issue you experienced was related to some external apps connected to your store, which caused a delay in processing orders on their end. As a result, a few orders couldn't sync with our app in real-time. However, now that we've integrated with the external app you're using, everything is functioning properly. We appreciate your continued trust in our app and are always here to help ensure everything runs seamlessly. Thank you.
June 6, 2024
After confirmation otp, on thankyou page its showing you will get a confirmation message soon & no such option to trigger any message on panel, i called this a fraud service provider. Better away from this kind of app.
Hi, As discussed during chat, App is working alright. But still as you said, you want refund and we asked for time. So that once option to refund will get appear at our end, we will make it immediately. Also we've refunded already your spent amount on that same day. Thanks.
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