CODFIRM COD Verification Suite

Jan. 19, 2022

perfect app!..... very useful....... solves all my phone number-related problems......must use app in case of COD orders

Jan. 7, 2022

We started using this app for COD Verification which is the best we've seen so far, however, it does need some improvements. We are also using the app to convert COD orders to prepaid. We recently kick started our Whatsapp Business for auto notifications which is such an important step in bettering the customer's experience. Overall it has been a good experience and Hriday has been super helpful throughout the process in actively developing features which have helped us so so much!

Dec. 30, 2021

This app has partially solved a huge gap of COD return orders across India. I think feature like cart recovery via whatsapp worked best for us. We are still in the process of using this app on quantum of orders but overall the app is worth the cost. Justifies every bit of it.

Dec. 13, 2021

I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.

Nov. 18, 2021

This has been an amazing app.. I discovered it thru one of the FB groups and tried the free version of it. The set up is super simple & Hriday is very professional and supportive. Its been only 4 days and we could find 3 Fake COD orders worth large value and also converted 11 orders from COD to prepaid. The app is super amazing and fairly priced. I would 100 % Recommend all small to mid-size stores to try the App for personal experience. I am moving to PRO version and Looking forward to some great features on the way.

Oct. 9, 2024

I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a lack of commitment to customer needs, and I’m left questioning the value of our partnership moving forward.

Nov. 10, 2021

Usually I wouldn't take the effort to leave a review but this one needs to be shown to the world. COD and RTO is a massive massive problems, completely eroding the margins but Hriday (founder CODFIRM) exactly understands the problem and is resourceful enough to solve them for the entire industry. This app currently streamlines the customer communication using whatsapp business api which is a massive massive win for small and medium stores. Levels the field when competing against the big shots. COD to Prepaid conversion is such a boon. Only marketplaces with total control over their websites could do it until now. This allows us to convert the COD orders just like Amazon and greatly reduces the risk of RTOs, inherent with COD orders. The abandon cart feature is a cherry on top because it would have looked bad if stores had to use multiple whatsapp business numbers for different tasks such as OTP, Orders Tracking, Abandon cart etc. Everything in one sleek package massively improves the customer satisfaction and trust. Hriday has exciting ideas going forward which when implemented will change the landscape of COD orders, shifting the power dynamics in hands of merchants and keeping in check the notorious customers placing fraudulent orders across the internet. A quick call with Hriday is all it takes to convince anyone that CODFIRM is the partner they need and deserve in their D2C journey. Would highly recommend 10/10.

Oct. 22, 2021

Really like the app. Helps us reduce fake COD orders as well as reconfirms customers' intent to purchase. The new features have really helped us bring back lost sales too. The best thing is you can always reach them for any help or call or Whatapp.

Oct. 13, 2021

A best app for COD order confirmation. I have been using this app on my both stores. The developer team is very helpful and I have never faced any diffculty with this app. App is easy to install, configure and use. I will highly recommend you to use this app if you want to stop fruad COD orders.

Oct. 9, 2021

CODfirm is One of the most needed app for Indian Sellers It Reduces the Not so Serious and False Orders which helps Reduce RTO We're glad we Decided to have this app 2. Mr. Hardik not only gave us good customer support but also solved our other shopify Issues ..

Oct. 6, 2021

The app is awesome, we have been looking for apps on the store that helps convert more and more orders to prepaid and this does exactly that. We have been using the app for 3 months now and conversion has been growing exponentially. Great Job CODFirm. The support is also so quick, there were times when the founder himself resolved our doubts late at night. Anyone opting of this feature add the app without hesitation.

Sept. 26, 2021

CODFIRM is hands down one of the best apps we’ve used. It’s reduced our RTO’s to below 1%. The secret sauce is the team behind the product— they (genuinely) seek feedback & adapt in record time. Very happy to be associated with them!

Sept. 25, 2021

The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.

Sept. 7, 2021

I REALLY LIKE THE FEATURES AND APP INTERFACE, ESPECIALLY THE CUSTOMER SERVICE. 5 STAR FROM MY SIDE ⭐️⭐️⭐️⭐️⭐️

Aug. 16, 2021

Just the awesome o relse its beyond the aweome the app is too good and the customer support is mind blowing. Guys, just download the app & if you have any type of issues just contact them, they will help out you in everything.

Aug. 15, 2021

Must app for indian Ecom If you are doing Indian ecom or selling in India this app is very useful to verify orders. I love this app & support is awesome

July 28, 2021

Great app! Helped us a lot! Makes good impression on customers, Also very fast support. I would love if all apps would be like this. I would say it is a must-have app for e-commerce in India!! 6 Stars!

July 27, 2021

Great app to add to you store!! Does work seamlessly!! So currently it helps us to refine all the fake phone numbers!!

July 21, 2021

Really liked this app! Great work by team! Best app for Cod Confirmation India, everyone should go for it!

July 20, 2021

Amazing app with "to the point" functionality and works like a charm on the store. Seeing a lot of new features adding with time, which is really appreciable.