Peluche.in review for Cashify COD Order Confirmation
Feb. 4, 2024
We just installed the app today, this is what I have found after testing the app as a customer Confirmation IVR should Take Store Name Confirmation IVR should keep repeating at least for 3-4 times. As the for first time 8 out of 10 times customer will not be able to understand what is happening Because of these two missing features, I am taking away 2 stars. I will use it for a week before we take a final call to use this app or Not. Please let me know if you could add these two features. [Revised] App has evolved and worked great for us, we have been using it for years now.
Thank you for your review. Among these 2 features, We are providing 1st one - with which you can ask us to change IVR message and also we can set mp3 or wav audio file if you can provide any. and for 2nd - IVR can be longer and it can charge you extra for longer calls. That is why we are not providing this feature at the moment. You can write us on [email protected] in case of any issue. We are happy to help you.
