Rating

4.9

feedback

165

Reviews

chart

#4,368

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    20%
  • Less than a month
    30%
  • Less than a year
    33%
  • More than a year
    2%

Reviews Summary

The reviews for the Hillteck app are overwhelmingly positive, with users praising its effectiveness in verifying COD orders, reducing fraud, and improving order confirmation processes. The customer support team is highlighted as responsive, helpful, and efficient, providing prompt assistance whenever needed. Users appreciate the ease of setup, seamless integration with Shopify, and the app's ability to streamline operations. Some reviewers specifically mention the support team members by name, such as Benson and Abhishek, for their exceptional assistance and guidance. Overall, the app is highly recommended for businesses looking to enhance their order verification and customer service.

Highlights

Positive reviews highlighting the effectiveness of the app in verifying COD orders, reducing fraud, and improving order confirmation processes.
Praise for the responsive, helpful, and efficient customer support team, with specific mentions of support team members like Benson and Abhishek for their exceptional assistance.
Appreciation for the ease of setup, seamless integration with Shopify, and the app's ability to streamline operations.

Rating Breakdown

  • 5
    98% (161 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 91% (149)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 16, 2025

Great app. Have been using their IVR Calling and Whatsapp COD verification services for 4+ months and it has reduced my RTO% a lot. Definitely recommended!

Store

Slimora

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2025

HillTech has truly transformed our experience! The calling services are seamless and reliable. What really sets them apart is their outstanding support team — always responsive, incredibly helpful, and genuinely dedicated to resolving issues quickly. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2025

This app is very usefull for cod order verifications. and customer service is also very good.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

We chose Hillteck to automate our order confirmation process. This saves up a lot of time and money and reduces RTOs. Their support team is efficient and quick. They are easily available on call to troubleshoot any issues that occur. Highly recommended.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

Store

Givuil

Using app

15 minutes

Total reviews

5

Average rating

5.0

All reviews

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