Rating

5.0

feedback

440

Reviews

chart

#3,327

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    8%
  • Less than a month
    21%
  • Less than a year
    57%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its excellent support, quick setup, and fantastic functionality. The app is highlighted for streamlining the Cash on Delivery (COD) verification process, reducing fake orders, providing customizable call scripts, and offering real-time analytics. Users appreciate the ease of use, efficiency in reducing Return to Origin (RTO) losses, and the value it brings to their businesses. The customer support team is highly praised for being responsive, helpful, and knowledgeable, with specific mentions of team members like Priya, Abhishek, and Benson. Overall, the app is recommended for its effectiveness in order verification and customer service excellence.

Highlights

Excellent customer support and responsiveness
Efficient COD verification process
Streamlining order verification
Ease of use and setup
Real-time analytics and customizable call scripts

Rating Breakdown

  • 5
    100% (438 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

Looks good so far, just started

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great support. Amazing features. Will surely help in converting some COD orders to prepaid, and verify the COD orders.

Store

Grablo

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Nice Support. Quick Setup Everything, works fantastic

Using app

About 16 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your wonderful feedback! We're delighted to hear you had a smooth setup experience and that everything is working perfectly. Your satisfaction means a lot to us! 🚀😊

All reviews

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