HillTeck ‑ Verify COD Orders
Verify customer number & confirm orders automatically
Rating
5.0
feedback
192
chart
#5,140
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
18%
-
Less than a month
35%
-
Less than a year
30%
-
More than a year
3%
Reviews Summary
The reviews for the HillTeck app are mostly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the ease of use of the app, especially for verifying COD orders and reducing RTO. The absence of fixed monthly costs is a significant advantage mentioned by many reviewers. However, there are a few negative reviews mentioning unethical billing practices and difficulties in canceling charges. Overall, the app is praised for its effectiveness in order confirmation calls, IVR features, and reducing fake orders, making it a valuable tool for ecommerce businesses.
Highlights
Review RSS Feed
All reviews
Feb. 9, 2026
best support team...Good to start with. It helped cancel COD orders that might be RTO. The best part was that there is no fixed monthly cost.
Jan. 23, 2026
Fraud app. they charged me unethically and giving the blame on my side. here is the complete story how they scamming me. They forcefully added 4,500 INR bill in my shopify account and later when I complaint about this someone call me and says it's my mistake only. I connected shopify and there is no response from there side. I removed the app within 5 minutes without even using it. According to Shopify- "Third-party developers have a button in their Partner Dashboard to cancel a pending charge or issue an application credit." and developer has a clear vision of not refunding the amount to me. the bill is very near and I will not remove my review until bill is cancelled. totally fraud mentality. My mail for reference - rishabh(at)indlead(dot)com
These allegations are factually incorrect and demonstrate a clear misunderstanding of how Shopify’s billing system operates. No Shopify app—including ours—has the ability to charge a store without explicit merchant approval through Shopify’s mandatory authorization flow. Pricing, plan details, and billing terms are clearly displayed before the merchant clicks the Approve button. This process is enforced by Shopify and is not optional or developer-controlled. In this case, the subscription was approved directly from your Shopify admin panel. Nevertheless, our team responded promptly, explained the billing process in detail, and confirmed that a full refund would be issued. The cancellation and credit request has already been submitted via Shopify’s official Partner Dashboard, which is the only method Shopify provides for refunds. The actual timing of the reversal is determined solely by Shopify’s internal processing cycle—not by our intent or cooperation. Assertions that the charge was “forcefully added,” that responsibility was shifted to the merchant, or that we refused to issue a refund are entirely false. Publishing claims labeling the app as fraudulent while a refund is already in progress and while our team continues to engage transparently is misleading and unfair—not only to us, but to other merchants evaluating this app based on inaccurate information. We stand firmly by our billing process, our documentation, and the professionalism of our support team, and we will continue working with Shopify until this matter is fully resolved. — Team Hillteck
Jan. 20, 2026
The Team has been super helpful and proactive on resolving the issues and the queries. Especially Tanu from the support team was active and helpful while Onboarding an getting the setup ready.
Jan. 16, 2026
This is totally a fraud. they are adding their bill in my shopify account they are forcefully charing me money. I just used their app for less than 5 minutes and they forcefully added their bill in my shopify account. they are doing scam just adding amount in your shopify account and there is no option to remove that. even after uninstalling their application from my shopify store it is still charging me a lot of money and they are not even replying me on my email. they told they will call me but never call and making extra amount of bill unknowingly in in shopify account. my email for any reference before using them- rishabh(at)indlead(dot)com
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