Rating

5.0

feedback

189

Reviews

chart

#5,001

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    20%
  • Less than a month
    35%
  • Less than a year
    31%
  • More than a year
    3%

Reviews Summary

The reviews for the HillTeck app are mostly positive, highlighting the excellent customer service and support provided by the team. Users appreciate the ease of use of the app, especially for verifying COD orders and reducing RTO. The absence of fixed monthly costs is a significant advantage mentioned by many reviewers. However, there are a few negative reviews mentioning unethical billing practices and difficulties in canceling charges. Overall, the app is praised for its effectiveness in order confirmation calls, IVR features, and reducing fake orders, making it a valuable tool for ecommerce businesses.

Highlights

Positive customer service and support
Ease of use for verifying COD orders
Reduction in RTO and fake orders
Absence of fixed monthly costs
Ethical billing concerns and difficulties in canceling charges

Rating Breakdown

  • 5
    98% (186 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 92% (174)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 9, 2026

Good service by team

Using app

10 days

Total reviews

2

Average rating

2.5

5 / 5 Share

Feb. 9, 2026

best support team...Good to start with. It helped cancel COD orders that might be RTO. The best part was that there is no fixed monthly cost.

Store

NOXSELL

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

The Team has been super helpful and proactive on resolving the issues and the queries. Especially Tanu from the support team was active and helpful while Onboarding an getting the setup ready.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

A great platform for order confirmation calls. The customized voice feature works seamlessly and has significantly helped in reducing RTO. The system is reliable, user-friendly, and the absence of a mandatory monthly fee makes it even better.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Excellent app to have on store. It instantly trigger order verification call every time order got placed. team always in touch, a phone away.

Store

YesBabu

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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