Codify ‑ Order Cancel
Codify - Order Cancel: Simplify order cancellation
Rating
4.5
feedback
49
chart
#1,607
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
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Less than a day
24%
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Less than a month
47%
-
Less than a year
12%
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More than a year
0%
Reviews Summary
The Codify Order Cancel app has received overwhelmingly positive reviews from users. Customers appreciate the ease of managing orders, the smooth cancellation process, and the automatic return system that enhances professionalism and customer satisfaction. The customer support team is highly praised for being responsive, friendly, and helpful, providing assistance with setup and resolving issues promptly. However, there are a few negative comments regarding initial app functionality issues with specific fulfillment services and some instances of slow or inadequate support responses.
Highlights
Review RSS Feed
All reviews
Dec. 3, 2025
I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.
Nov. 11, 2025
great customer service, they did the integration for me which was very helpful.
July 25, 2025
This app has made managing orders so much easier for my business. Customers can cancel their orders smoothly without any confusion, and the return process happens automatically — no manual effort needed from our side. It gives a very professional experience and has definitely improved customer satisfaction. What impressed me even more was the customer support team behind the app. They were super responsive, friendly, and always ready to help — whether it was a small question or setup-related assistance. Felt like I was genuinely being supported at every step.
Thank you
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