Codify ‑ Order Cancel for Shopify

Codify ‑ Order Cancel

Codify - Order Cancel: Simplify order cancellation

Rating

4.7

feedback

44

Reviews

chart

#782

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    25%
  • Less than a month
    45%
  • Less than a year
    14%
  • More than a year
    0%

Reviews Summary

The Codify Order Cancel app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Customers have highlighted the quick response times, helpfulness, and professionalism of the support staff. The app itself is described as easy to install and use, with features that streamline the order cancellation process for both customers and merchants. Users appreciate the intuitive UI, time-saving capabilities, and the option to set time limits for cancellations. Some users also mentioned that the app helped reduce their customer service workload and provided a seamless experience for shoppers. However, there was one negative review mentioning a lack of understanding from the support team.

Highlights

Excellent customer support and quick response times
Easy installation and user-friendly interface
Time-saving features and streamlined order cancellation process
Reduction in customer service workload
One negative review mentioning a lack of understanding from the support team

Rating Breakdown

  • 5
    91% (40 ratings)
  • 4
    5% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 89% (39)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 1, 2025

This is good thank you

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

This app has made managing orders so much easier for my business. Customers can cancel their orders smoothly without any confusion, and the return process happens automatically — no manual effort needed from our side. It gives a very professional experience and has definitely improved customer satisfaction. What impressed me even more was the customer support team behind the app. They were super responsive, friendly, and always ready to help — whether it was a small question or setup-related assistance. Felt like I was genuinely being supported at every step.

Store

LOOPS8

Using app

About 2 hours

Total reviews

3

Average rating

5.0

2 / 5 Share

July 23, 2025

Seems cool if it worked; it requires patience. I'm not able to get support, and the chat feature continues to let me down. Stay tuned...

Using app

2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

July 16, 2025

Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.

Using app

1 day

Total reviews

6

Average rating

4.7

5 / 5 Share

July 2, 2025

Using app

40 minutes

Total reviews

1

Average rating

5.0

All reviews

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