All reviews

Rating Breakdown

  • 5
    90% (44 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 86% (42)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2025

great customer service, they did the integration for me which was very helpful.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :)

5 / 5 Share

Aug. 1, 2025

This is good thank you

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much :)

5 / 5 Share

July 25, 2025

This app has made managing orders so much easier for my business. Customers can cancel their orders smoothly without any confusion, and the return process happens automatically — no manual effort needed from our side. It gives a very professional experience and has definitely improved customer satisfaction. What impressed me even more was the customer support team behind the app. They were super responsive, friendly, and always ready to help — whether it was a small question or setup-related assistance. Felt like I was genuinely being supported at every step.

Store

LOOPS8

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you

5 / 5 Share

July 16, 2025

Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.

Using app

1 day

Total reviews

6

Average rating

4.7

5 / 5 Share

July 9, 2025

VERY NICE

Store

Conv n Carry

Using app

--

5 / 5 Share

July 2, 2025

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

Good Support

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2025

Great app and support team! After comparing several order cancellation apps, we decided to go with Codify. We're very satisfied with our decision. Since implementing this app, our customers have been able to cancel their orders directly from their My Page using the intuitive UI. Codify has effectively improved both the user experience and our support workflow. When we faced some issues, the support team kindly helped us and assisted in implementing the exact update we needed. Thank you again!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you :)

5 / 5 Share

April 30, 2025

I was getting issue but they solved in hour very fast support.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you :)

5 / 5 Share

April 7, 2025

Super friendly, helpful support team! Cannot ask for a better experience!

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your support. 🙌

5 / 5 Share

March 18, 2025

The chat support team was highly responsive and helpful. They quickly addressed my concerns with clear and precise information. The agent was polite, knowledgeable, and ensured a smooth experience. Excellent service

Store

U-vita

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much

5 / 5 Share

March 17, 2025

Very nice Shopify plugin and more than the plugin I found the support extremely quick and helpful. Too good a plugin to be free. Thank you.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you :)

5 / 5 Share

Feb. 12, 2025

Excellent customer support

Store

Snipes

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you

5 / 5 Share

Feb. 5, 2025

I just added this app and haven’t used it yet, but I like that it helps save time. I was confused about how the app works, but after contacting support, they were very nice and helped clarify everything. Thank you.

Using app

4 days

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much

5 / 5 Share

Jan. 16, 2025

I loved the support team, I had a query and they solved it within 1 day. It’s a great app, must have!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you :)

5 / 5 Share

Jan. 9, 2025

Great app! Very easy to install and use. I figured out all the settings and implementation without needing to contact support. But if i needed support, looks like their team is super responsive and helpful

Using app

22 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you

5 / 5 Share

Jan. 9, 2025

The Codify Order Cancel app is a game-changer for managing order cancellations on my Shopify store. It allows customers to cancel unfulfilled orders and even reorder with just one click, all without needing to contact support. The option to set a time limit for cancellations and automatically restock items makes inventory management a breeze. Overall, it saves time, reduces customer service workload, and provides a seamless experience for shoppers. Highly recommend for Shopify Plus stores!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you

5 / 5 Share

Jan. 6, 2025

Very fastest support.. Giving instructions step by step to embed the app .

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you

5 / 5 Share

Nov. 26, 2024

Good plugin for cancel order

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you