Codify ‑ Order Cancel for Shopify

Codify ‑ Order Cancel

Simplify the process of order cancellation for users.
Developer
Codify Infotech
View on App Store
Codify ‑ Order Cancel
Rating
4.2
Feedback
49
Reviews
Chart
#1,262
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Codify Order Cancel app has received a mix of positive and negative reviews from users. Positive aspects highlighted by users include the app's ease of use, helpful customer support, quick issue resolution, and the ability to streamline order cancellations for customers. Users appreciate the simplicity and effectiveness of the app, noting that it saves time and enhances the overall user experience on Shopify stores. The support team behind the app is praised for being responsive, friendly, and knowledgeable, providing step-by-step guidance and solutions to users' queries. On the other hand, some users have faced challenges with the app, such as buttons not showing up on the online store page, issues with order cancellations not aligning with set time limits, and delays in support responses. Additionally, there were instances where users encountered difficulties with app integration and felt that support did not fully understand their concerns. Despite these drawbacks, the majority of reviews emphasize the app's value in simplifying order management and enhancing customer satisfaction.

Time spent using app
How long merchants keep the app installed.
Less than an hour 20%
Less than a day 22%
Less than a month 37%
Less than a year 20%
More than a year 0%
All reviews
5 / 5 Share
July 31, 2026

It's a amazing app, support is also good..

Store Using app Total reviews Average rating
Luxzra About 21 hours 8 5.0
Developer Reply

Thank you very much for such kind words! 😊 We are so happy to know that you are loving Codify - Order Cancel and we were able to assist you through our customer support team. Our aim was always to provide you with an easy to use Shopify order cancelation app. We hope to be of more assistance to you in growing your store. Thank you!

2 / 5 Share
June 16, 2026

Hi, i added it to the online store page but the button is not showing up, can you help me please?

Store Using app Total reviews Average rating
pampeliskoo 26 minutes 1 2.0
1 / 5 Share
June 1, 2026

We set to only allow to cancel within an hour, but customers are canceling a day later. Can't find the support email and their chat is down.

Store Using app Total reviews Average rating
SWISSGEAR Canada 8 months 1 1.0
Developer Reply

Hi we are sorry that you did not get a fast reply, because of the time difference, it was night here and we already solved this now.

5 / 5 Share
May 28, 2026

Store Using app Total reviews Average rating
Tamra.Shop.Social About 2 months 23 5.0
Developer Reply

Thanks a lot for your feedback! Glad we could help with order cancel feature.

5 / 5 Share
May 13, 2026

Store Using app Total reviews Average rating
amondz 1 day 2 5.0
Developer Reply

Thank you :)

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