Codify ‑ Order Cancel
The reviews for the Shopify App are mostly positive, highlighting the app's ease of use, helpful customer support, and effectiveness in allowing customers to cancel orders. Users appreciate the simplicity and straightforwardness of the app, mentioning that it fills a basic need for customers. The support team is praised for being responsive, friendly, and providing step-by-step guidance. However, there are some negative reviews mentioning issues with order cancellations not working as expected and difficulties in reaching the support team in a timely manner. Some users also faced challenges with payment processing and integration with other fulfillment services.
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It's a amazing app, support is also good..
Thank you very much for such kind words! 😊 We are so happy to know that you are loving Codify - Order Cancel and we were able to assist you through our customer support team. Our aim was always to provide you with an easy to use Shopify order cancelation app. We hope to be of more assistance to you in growing your store. Thank you!
Hi, i added it to the online store page but the button is not showing up, can you help me please?
We set to only allow to cancel within an hour, but customers are canceling a day later. Can't find the support email and their chat is down.
Hi we are sorry that you did not get a fast reply, because of the time difference, it was night here and we already solved this now.
Thanks a lot for your feedback! Glad we could help with order cancel feature.
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