Codisto Amazon, eBay & Walmart
A single app for the world's leading sales channels
Rating
4.7
feedback
1,071
chart
#9,944
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
24%
-
Less than a year
48%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify App are generally positive, with customers praising the excellent customer service and helpful support team. Many customers appreciate the quick response time and the patience of the support staff in resolving issues and providing detailed explanations. The app is also commended for its ease of use and seamless integration with various marketplaces. Customers find it convenient for managing inventory and syncing orders across multiple channels. However, there are a few negative reviews mentioning issues with billing, delays in support response, and difficulties with certain features like inventory management. Some customers also express frustration with the app's pricing, suggesting the need for more affordable options for small businesses.
Rating Breakdown
Review RSS Feed
All reviews
May 9, 2023
I want to love this app and it's support but I can't. Got it so I could link it to ebay and on the surface it does what you need it to but then you end up with items being set to sell 16% more on ebay and it ends up being sold for less or quantities appearing that you didn't alter or buy in at the number. Support kinda blames you for how you set up your settings but when you question it you get irrelevant responses, even when you try to explain in detail, the issues you are getting. Everything is done by email so takes ages to ping back and forth when chat or a call would be more suffice, especially when you have been dealing with an issue for long periods of time and you get the feeling they know what the issue is but can't resolve it. It would be nice to be left feeling listened to and be supported through your problems but you feel left in limbo being asked to comb through the thousand products to find similar issues that don't flag up until they are sold. Very frustrating and upsetting
Thanks for your feedback, We have reviewed the communication between the support team and yourself. We have reached out directly to go through this in more detail. We would always ask for examples to aid our investigation. Nikki
May 7, 2023
Joy was incredibly helpful and took time to walk through some of the specifics of the app and took time to answer the questions I had and went through the detailed needed. She even stayed on the line to make sure everything fed through the program and that all my questions were answered. Appreciated her time and expertise!
May 4, 2023
Joy gave me excellent and fast support, including quick and accurate answers to fairly technical questions. She even shared helpful screenshots and offered to do some of the work for me. Really impressed!
May 4, 2023
Brilliant support from Adrian who was quick to understand a complex issue and provide a long term solution. Thank you!
May 4, 2023
Support is useless, this app wont even let you pick a subscription. We are trying to give Codisto money and they dont seem to want it.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more