Codisto Amazon, eBay & Walmart
A single app for the world's leading sales channels
Rating
4.7
feedback
1,071
chart
#9,689
All reviews
Rating Breakdown
Review RSS Feed
March 7, 2023
TERRIBLE CUSTOMER SERVICE. Their API feed DOES NOT work with Google Merchant Center, don't listen to their lies. Google confirms their feed does not send "Target Country" or "Destination" details, which are required by Google Merchant Center. Wasted many hours talking to useless customer service (Arlie and Chloe) who know nothing and don't read the actual support requests, they just lazily copy and paste "help" articles which are useless and don't address the actual issues. We set up the feed exactly as their support documents describe, but the feeds don't work. Can use any other API app and it works fine. USELESS APP - STAY AWAY
Thanks for your feedback, We have many merchants sending Target Country and Destination details without issue. We have reached out to discuss this further with you, we would really appreciate the opportunity to ensure all issues are fixed. Nikki
March 7, 2023
thanks to the codisto team, an always relevant and fully explanatory approach, at the same time, fast customer service and uninhibited options are the best integrated application to be made on behalf of the convenience software, definitely try and succeed!!
March 7, 2023
Excellent support with competitive pricing. Very easy to use software which adds further revenue to your business.
March 7, 2023
We only currently have one channel which Codisto manages with relative ease. I asked what I thought was a problematic question this morning on live chat and Jason D came up with the answer that I hoped for but didn't think possible within a matter of minutes. As usual very impressed with Codisto's capabilities and I'd highly recommend it and the customer support.
March 6, 2023
Nice premise, but this app fails to perform basic features like sending only FBM orders to Shopify and requires a hack to keep Amazon sellers from violating Amazon TOC on communication. I really wish it had worked, but Support could not resolve the FBA orders being created randomly in Shopify. After a lot of effort to set up and configure, it is back to searching for a solution that works as advertised.
March 6, 2023
Service und Kommunikation lief reibungslos, bei Problemen hilft der Support sofort. Kann die App weiterempfehlen
March 2, 2023
Great App to use. Customer Service is on point and responds right away. We definitely recommend trying them out.
Thanks for your review! We greatly appreciate your recommendation :) We pride ourselves on reliable connectivity on sync and orders and a hands-on support team! Please reach out anytime! Nikki
March 2, 2023
Good. Very good. Very helpful on solving issue about adding another channel when the buttons would not work.
Thanks for your review! Great to hear you could reach out and resolve your queries, our support team is available 24/7 please do not hesitate to reach out anytime! Nikki
March 2, 2023
Very Very Highly Recommended app. Russ was very helpful and Friendly. (special thanks to Russ) 5 STAR For this Great app and 5 Star for Russ. He was able to help me get set up when I was having trouble. Thank you.
'Very Very Highly' recommended app! Wow, thank you for your amazing review. Russ will be thrilled with your comments :) It's super awesome to hear our support team is providing the best customer experience and of course the app! Please reach out anytime! Nikki
March 1, 2023
app ottima servizio clienti top consiglio vivamente, ho avuto un problema e mi hanno seguito nel risolverlo
Grazie per la tua recensione! È bello sapere che sei soddisfatto della nostra app e che il nostro team di supporto è stato a tua disposizione per aiutarti. Si prega di contattare in qualsiasi momento! Thanks for your review! It's great to hear you are happy with our app and that our support team were on hand to assist you. Please reach out anytime! Nikki
Feb. 28, 2023
great service and support as someone that is new to e-commerce. I was struggling to locate a few of the settings such as shipping cost and the live chat support was truly great!
Thanks for your review! Welcome to e-commerce :) A whole new world, glad our support team were on hand to help you with your queries. Please reach out anytime! Nikki
Feb. 28, 2023
Jason was very helpful in assisting me with an eBay listing query I had. He thoroughly showed me how to complete the specific task
Thanks for your review! Great to hear Jason was able to walk you through your eBay listing query, he will be thrilled with your comment! Please reach out anytime... Nikki
Feb. 27, 2023
Good app and support is great ( always available and communicate clearly) , would recommend for anyone needing multiple marketplace integrations
Thanks for your review and your recommendation! It's great to hear your experience has been a positive one and you were easily able to speak to our support team and connect to multiple integrations! Please reach out anytime! Nikki
Feb. 28, 2023
A simple problem of adding our Google Merchant account to Codisto has cost us hours or time and $100's of dollars due to Codisto support messing up. Duplicated orders, duplicated ebay and google merchant accounts in codisto. 2 hours+ lost time and staff having to deduplicate orders in shopify and our fulfilment system Total disaster.. all we wanted to do was add Merchant center to Codisto. Worse still support really not listening to what we say blindly following their docs without a clue what to do when it goes wrong.. not even an apology! Day 2 support still blindly followed their docs and ignore the customer , even when i pleaded with them they still took action without consulting us first. Honestly, they have turned into a disaster area!!!
Thanks for your feedback, We have made some adjustments to resolve the issues you were facing. We have reached out to discuss these further with you, but no response has been received as yet. We would really appreciate the opportunity to ensure all issues are fixed. Thanks, Nikki
Feb. 26, 2023
We've been using Codisto for a couple of years now and couldn't be happier. eBay and Amazon syncs are quick to set up and easy to use, and the support team are brilliant (special thanks to Joy V.).
Feb. 24, 2023
5 STAR SERVICE! Great app - Even better customer service! Makes applying your products live and active on the major 2 selling platforms - Amazon and Ebay - Any problems the people at Codisto are very helpful and want to correct any issues that may arise! Thankyou Very Much :)
Feb. 21, 2023
Extremely helpful and quick customer support. App has a small learning curve but is a powerful tool when understood. Highly recommended.
Thanks for your review! Great to hear you were able to reach out and receive the right support to continue using our app and in turn see the benefits of Codisto :) Please reach out anytime! Nikki
Feb. 20, 2023
Very helpful app for managing multiple channels and very good chat support. They respond quickly and are very kind.
Thanks for your review! We're so glad you are able to list on multiple channels :) The support team is available 24/7 please reach out anytime! Nikki
Feb. 20, 2023
The chat feature in the app is so helpful to get everything up and running. Grateful for this service.
Thanks for your review! Great to hear the chat has been helpful, the team is available 24/7, please reach anytime ! Nikki