All reviews

Rating Breakdown

  • 5
    90% (964 ratings)
  • 4
    3% (29 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (13 ratings)
  • 1
    5% (55 ratings)
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4 / 5 Share

March 6, 2019

They are trying to improve all the time the level of communication. In near future I am sure I can make my review 5 stars!

Using app

About 2 years

Total reviews

3

Average rating

2.7

5 / 5 Share

Feb. 11, 2019

I had a couple of problems with items in collections not showing up, contacted support and had it fixed right away. Excellent app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

I use the app to integrate Shopify and Amazon. It works well and has saved a lot of manual lifting. Besides a couple of hiccups which support have helped resolve. https://bada-bean.com

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 8, 2019

Does exactly what I needed, and their support via email has been great! I had a few issues trying to connect Amazon, but they investigated and found out it was "user error!" They trained me on what to do and it works!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2019

Codisto is a great App to get listings across easily from Shopify to eBay. It is also very flexible and offers great personal support quickly. Highly recommended!

Store

GHJKKD

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

Very easy to use and excellent customer support. Has saved me a ton of time vs doing a manual upload to Amazon or eBay. Very efficient app.

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 6, 2019

I use this app to integrate my shopify with my amazon store, the integration is good and customer support is great.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Amazing app. So helpful in migrating products over to eBay. Support is top notch, helpful and easy to access through a "support" button from within the Shopify App.

Using app

Almost 4 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Feb. 4, 2019

customer service is outstanding I would recommend this to anyone wanting product syncing. https://www.appliancepartscanada.com/

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 3, 2019

I highly recommend the Codisto LINQ app, having used it now for about 28 days. It is easy to use and well organised, and certainly makes it much, much easier to push a good number of products to Amazon, as I have more than 2000 of my own designs. The support team is very helpful and usually answers within many hours, even in the weekend. This app is perfect for anyone who needs to manage posting their products on Amazon.

Using app

5 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 30, 2019

Quite easy to integrate our Shopify site and Amazon using Codisto. Support offered by the team was great!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

We have been using Codisto for 2 years and are very happy with the app. We have over 50k products and sometimes things take time to update but the support team is fantastic. Noel especially, what a champ!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your comments - much appreciated! It's worth mentioning that both Shopify and Amazon/eBay have API limits that throttle the amount of calls (data) we can send at a time which may explain the time to update. Regardless, great to hear about it working so well with your large catalog - one cannot fathom trying to keep 50,000 product in sync manually :)

1 / 5 Share

Jan. 27, 2019

I liked this app at first, as it linked ebay to Shopify without having issues with inventory. But the default description makes the ebay listing slow and clunky due to it being badly coded. This software is very expensive per month for its simply not amazing UI. And the final blow was when this app started listing items way under price, as on ebay we mark our products up, and then app free shipping. But this app is constantly listing items to Ebay incorrectly. Making us lose money of a number of sales due to international shipping being FREE, and not marking the product up at all. And now there is a direct integration between Shopify --> eBay, so why pay for this clunky software....?

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the leaving the review - all comments are helpful. We acknowledge your comments on pricing but firmly believe that quality software costs money to develop. We believe our pricing offers tremendous value for what it provides and believe merchants should be careful when being offered complicated integration software for 'free' as there is little incentive for these developers to maintain and improve the software. The performance, user experience and functionality of Codisto is market leading. Please visit the 'compare us' section of our website for more details. We aren't sure what you mean by "But the default description makes the ebay listing slow and clunky due to it being badly coded" - by default we take your Shopify description to use on your marketplace listings but it's easy to switch to a custom description or amend the current Shopify description. Please email support if you'd like to learn more. Regarding incorrect listing, the software will never list items 'under price', with free shipping when not intended or otherwise incorrectly. Listing will only occur with the settings used in the product. We can only assume you hadn't configured the settings correctly at the time of listing.

5 / 5 Share

Jan. 26, 2019

There's a learning curve to the app, but it seems to be good so far. Chat support is superb. They helped me out at 2 in the morning! Would recommend.

Store

Anhem

Using app

About 1 year

Total reviews

23

Average rating

4.9

5 / 5 Share

Jan. 15, 2019

Highly recommend this APP and more importantly the service supplied by their tech guys, John and Noel in particular. We have been running this APP for some months now and it has taken numerous headaches away from listings right through to order fulfillment!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

This app has saved me a lot of stress within a very short period. Still on my 30 days trial period but I am definitely going to buy when my trial period ends. Customer service was very prompt in solving my problem. Finally, I got what I really want for my eCommerce biz after.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Awesome support from Codisto. My query was answered promptly and resolved within the first attempt. So helpful. Thanks guys.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 7, 2019

The first time I used this app it corrupted my 800 eBay listings. I had to delete all of them and relisted them. I decided to try it again for Amazon. It caused every product to over sell. I even got orders for items I have been out of stock on for a while now. I don't know if it is USER error or not but I can tell you this... The eBay and Amazon apps from Shopify do a much better job and they are free. BEWARE and know this app is 100% unnecessary. Codisto LINQ enjoy the $85 you charged me for 3 days of sales. You only created a mess and hurt my customer experience.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for the review and sorry to hear you had problems. But we are very surprised with the content of your review. "Corruption of listings" and "over selling" are anathemas for software like ours. We couldn't successful provide thousands of Shopify users with Amazon/eBay integration if the problems you described were inherent in the product. That is further supported by the app reviews. Our strong suspicion is that it was misunderstanding or user error that caused your problems. We wish that you had waited for our support to respond and help you prior to uninstalling. The three days of sales were not charged, only the $29 monthly fee. We respect your opinion but firmly believe Codisto is providing crucial functionality for selling on Amazon/eBay not found elsewhere in other solutions. Please see the 'compare us' section on our website for more details.

1 / 5 Share

Aug. 25, 2021

Here we go again, couldnt understand why my sales on Amazon had dropped massively only to find that my variations on the products werent listing even though the app said there were no errors. I cant imagine how many £1000s i have lost , as always they have told me its Amazon to blame 16/11/2020. Our best selling item is no longer listing properly on amazon, Codisto have now said it must be my fault or Amazon (usual excuse) as they cant get it to work either , What is the point of this software please tell me!!!!!! 29/03/2019 Again more problems on Amazon. today was a catastrophic failure of Codisto with most of my listings either having no price, wrong price, wrong photo or wrong description, this error seems to have coincided with a new update today . I was told 7 hours ago it was fixed and it wasnt and now i cant get any replies. I now have an Amazon business that has totally wrong data on most of my listings I am always shocked how fast i must reply to my customers but how slowly shopify app developers reply to questions, i really think that to sell apps on shopify they should guarantee a reply time of atleast 1 or 2 hours , or better still they should have a live chat works great with ebay but so many problems with listings on Amazon , constant errors that cant really be explained properly. If it worked on amazon as well as ebay i would give it a 5 and therefore really isnt worth the money they are charging

Using app

Over 4 years

Total reviews

5

Average rating

3.8

Developer Reply

Thank you for your review, and for continuing to use our Codisto App. We are currently investigating your ticket request and will respond as soon as our findings are complete. We apologize if you feel this is being delayed, this is not our intention. Please reach out to us anytime if you have additional questions. Nikki Thank you for your review. Apologies that you have experienced delays in support responses. We do offer live chat when agents are available and generally our support time is very prompt (as evidenced by many positive reviews about the quality and speed of our support). However, we acknowledge that at times, due to volume, responses can be slower than desired. The app has been a huge success and we are actively training new support staff to meet the growing demand. We apologise again and thank you for your patience at times in responding to support queries. Amazon can sometimes be challenging if Shopify data doesn't match the structure that Amazon require. Codisto already contains many automated elements that solve problems listing on Amazon (unknown by many users). Whilst merchants will still be required to provide and amend data in certain cases, we are continuing to improve the product to automate as many Amazon requirements as possible.

5 / 5 Share

Jan. 4, 2019

I will keep this short and sweet This system is amazing, truly amazing! It is by far the easiest system I have ever used selling online. Affordable and Extremely easy to use, nothing else to add

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

This is one of our favorite reviews because it says so much in such few words - huge thanks from all the team! xox