All reviews

Rating Breakdown

  • 5
    90% (964 ratings)
  • 4
    3% (29 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (13 ratings)
  • 1
    5% (55 ratings)
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1 / 5 Share

Jan. 3, 2023

The app works kind of ok but it has some very serious issues. I have 2 Shopify stores and 2 eBay stores, the issues im having are across both stores so its not a localised issue or settings, its the app thats faulty. It creates return policies and assigns listings to it automatically It creates shipping policies and assigns listings to it automatically I have to check daily and reassign listings to the correct eBay business policies and the next day the app has assigned other listings to policies it created all by itself. Support are nice but apparently blocked by back end engineers or something, Its been months of back and forth emails with no solution - however they're more than happy to take my monthly fee for an app thats not working as advertised

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 2, 2023

Once you get the hang of Codisto and its extensive features it is the definitely the best app for linking your Shopify catalogue to eBay. Customer service in particular Joy has been amazing to deal with. Patient, knowledgeable and fast to respond through the live chat feature.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

So far so good. Moved over to Codisto after the eBay integration Shopify offered was no longer supported. Waited until the last minute to get everything setup and had a few hicups but support was available to assist and get everything working.

Using app

About 14 hours

Total reviews

18

Average rating

4.7

5 / 5 Share

Dec. 29, 2022

Super Support bei allen Fragen. Egal ob per Mail oder Chat. Auf alle Probleme wird detailiert eingegangen! Weiter so!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Excellent customer service. Fast and knowledgeable .Help me fix the issue in under 3 minutes. Thank you

Using app

About 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 25, 2022

ein Haufen Inkompetenter. 7 Monate, um ein Problem zu lösen, ohne Erfolg. Ich habe praktisch 7 Monate bezahlt, ohne das Programm nutzen zu können

Using app

7 months

Total reviews

16

Average rating

4.8

Developer Reply

Thank you for your feedback We can see from previous tickets that your eBay account link is broken, we had offered to fix this but your authorization token needed to be renewed. We reached out to you in August and awaited confirmation so we could proceed. Unfortunately we didn't get in touch further to confirm this. This could be a very simple solution if you were to re-authorize your eBay token. Nikki

5 / 5 Share

Dec. 22, 2022

Amazing service, a super easy platform to use. John Manaloto was very helpful during the onboarding process.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Glad you have found our app easy to use - this is great news! And John will be happy with your comments. Onboardings can be invaluable when you are just starting, please reach out anytime! Nikki

5 / 5 Share

Dec. 21, 2022

So far, so good! The support team is great - app couldnt do what i needed and within 30mins it was updated with the perfect fix :) thanks!

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your review! So glad we were able to resolve an issue efficiently! Our support team is available 24/7 please reach out anytime! Nikki

5 / 5 Share

Dec. 21, 2022

Mark did a great job in explaining Ebay publishing for Codisto. Mark explained everything in detail and was easy to understand. Thank you so much!

Store

JOOTTI

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your review! Mark will be thrilled with your comments! Glad we were able to help, please reach out anytime! Nikki

5 / 5 Share

Dec. 21, 2022

I been in business for 20 years and I left the other company I was to come here. It's been amazing. I spoke to them in a chat and email and Russ is amazing he walked me through what I needed to do. I can say enough about Codisto's top-notch and top-notch customer service working with Russ. Thank you so much. My business is up and running

Using app

19 days

Total reviews

4

Average rating

4.3

Developer Reply

Thanks for your review! We're so glad you have had a positive experience with Codisto, and Russ was able to assist in walking you through the setup and getting you started. Please reach out anytime! Nikki

5 / 5 Share

Dec. 20, 2022

I have used Codisto with a previous ecommerce platform as well, and customer service is always fast and helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Great to know your experience with our support team has been positive and great to see you have chosen to stay with Codisto! Please reach out anytime! Nikki

5 / 5 Share

Dec. 20, 2022

Joy V, is great at helping us out. Thank you for your assistance. Thank you Thank you Thank you Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Joy will be very grateful for the "many" thank you's 😁 Please reach out anytime! Nikki

5 / 5 Share

Dec. 20, 2022

I'm sure like many others we had to migrate from the free eBay app to a new option and we chose Codisto. The migration process was very simple and they had a lot of automation involved to re-link eBay listings back to your shopify products. Also, whenver I had a question they have a build in chat support that is very prompt and helpful. We are new to their platform and their are always areas to improve but we like it way better the the discontinued free eBay app.

Store

PayWut

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! So glad you have had a positive experience migrating from the free eBay app to the Codisto app and good news it's way better too 😎 Please reach out anytime! Nikki

5 / 5 Share

Dec. 19, 2022

Great customer service, Joy V was very professional and help me to resolve my problem, thank you very much.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Joy will be thrilled 😎 Our support team is available 24/7, please reach out anytime! Nikki

5 / 5 Share

Dec. 18, 2022

I started to use Codisto approx. two weeks ago and the support staff are very helpful and resolve my queries in timely manner. Moreover, the software is very easy to use and it will greatly help to manage my products and inventory. Happy customer.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We do love "Happy Customers" 🥰 So glad you were able to reach out to our support team and have your issues resolved, and good news you found the app easy to use! Please reach out anytime! Nikki

3 / 5 Share

Dec. 20, 2022

correction: the app itself remains slow, however with a little practice you get to fix the gaps that the guide does not mention. There remains an app which, by paying for it, does not return the satisfaction of completeness, after all we are talking about e-commerce, on google I manually modified 600 products because with missing information, not supported by shopify, on amazon I will have to manually enter the products and then connect them to the app, which without the asin codes you do nothing, but the codisto app doesn't explain it well. It's just an analysis and linking application, demanding even for what it offers. should categories in multiple products be put to each individual product? yes. Was the developer first rude and then kind? Yes. You have the right to review by expressing your opinion. If other sellers have found it good, good for them. Created ebay account with codisto, no code to apply: products not visible due to the NON-seller account from the app created, Walmart? Only if you're based in the US? option blocked? This isn't the app's fault though. However, it shouldn't be called multi-channel selling but a linking showcase. All in all though, for what it offers... it works. ps. don't blame the customers who find errors, it's not the caches fault... spend more time fixing the application. Dearest Nikki, I see you are arrogant about one star reviews but you have 39. Please do not contact me unless asked otherwise it is called harassment. I blocked calls, don't make me block emails and report you.

Using app

3 days

Total reviews

3

Average rating

1.7

5 / 5 Share

Dec. 17, 2022

So far so great! I am transitioning over with the close of the eBay app and Shopify, so hopefully this will continue to be a good resource!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

The support staff is always great with any questions that we might have, so far this app works great!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Really great software to link Shopify to Amazon listings. Publishing works flawless after setting things up.

Using app

10 days

Total reviews

81

Average rating

4.9

Developer Reply

Thanks for your review! Wow "flawless publishing" - we're happy to have you on board! Please reach out anytime if you have any queries. Nikki

5 / 5 Share

Dec. 16, 2022

#1 to me, very easy to use, prices higher than others but you got what you pay for..and 24 hours chat support.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the #1 vote 😃 Yes we have 24/7 support via our chat portal and competitive pricing plans that can be upgraded or downgraded at any time to support seasonal peaks and troughs. Please reach out anytime! Nikki