All reviews

Rating Breakdown

  • 5
    90% (964 ratings)
  • 4
    3% (29 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (13 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2023

I highly recommend the Codisto app if you're interested in selling products on Amazon. They respond quickly and help with the entire set up! Thanks so much!!!!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! Thanks for your recommendation! We are so pleased we could support you through your setup, please reach out anytime! Nikki

1 / 5 Share

Jan. 11, 2023

Leider funktioniert das überhaupt nicht es ist nicht möglich seine Konten zu verbinden geschweige denn Produkte zu verwalten

Using app

About 5 hours

Total reviews

12

Average rating

2.0

Developer Reply

Danke für deine Rückmeldung. Wir würden Ihnen gerne helfen und haben uns mit Ihnen in Verbindung gesetzt, aber wir können keine Support-Anfrage von Ihnen finden... Thank you for your feedback. We would like to help you and have reached out but we can't find a support request from you... Nikki

5 / 5 Share

Jan. 11, 2023

Very intuitive app, a doddle to use, support is great as well - helped out with a small issue I was having with google chrome straight away. Would recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Your recommendation is important to us :) "A doddle to use" We love this :) Glad we could help you out with your Chrome issue. Our support team is available 24/7, please reach out anytime! Nikki

5 / 5 Share

Jan. 11, 2023

The app works great, and they have excellent customer service. Codisto may be ideal for merchants that manage a large number of SKUs with different eBay categories, they match it with nearly %80 accuracy, and that saves merchants from a lot of work. Needs careful setup if you have different integrators, that can create bad loops easily. Overall, we are quite happy working with them.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We appreciate your feedback, we can take on any size merchants and If you are unsure on setup please reach out to our support and they will provide a step by step guide. Nikki

5 / 5 Share

Jan. 11, 2023

The app is very good for uploading your products to ebay and amazon. Also the service of codisto is very good. Jason helped me by solving my problems really fast and without any complicatoins.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! Jason will be thrilled! Glad you have had a great first experience, please reach out anytime! Nikki

5 / 5 Share

Jan. 11, 2023

Tech Support seems to be pretty good. App seems very detailed and easy to navigate, looking forward to exploring more.

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your review! Yes, there are many functions in the app and our support team knows them all! Glad we were able to help you navigate the app as you get started. Please reach out anytime! Nikki

1 / 5 Share

Jan. 10, 2023

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.

Using app

4 days

Total reviews

2

Average rating

1.0

Developer Reply

Thanks for your feedback We understand you did not have a great experience and we accept this. We are now implementing changes to make the process more robust and highlight areas of significant change. This is rare and we have many merchants who are very successful and selling on eBay. Nikki

5 / 5 Share

Jan. 10, 2023

Great customer support team that answers quickly! This platform is MUCH easier to use than the other I was using.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review! We appreciate your feedback and love that you found it "easy" and yes, our support team is available 24/7. Please reach out anytime! Nikki

5 / 5 Share

Jan. 10, 2023

Seems quick and easy to use. Easy to get a support when needed. A lot of settings and automations to work with

Using app

12 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 10, 2023

Switched to Codisto when the eBay integration app ceased. Day 1: Linked existing listings. This reset all of my eBay prices to my lower website prices - a few eBay customers got a bargain. Not a big deal. Then I tried to update the prices: didn't work. Contact support. Support said 'Oh, there's a problem with linking listings from eBay sometimes, let me unlink them and you can link them again'. I did this. Pricing still didn't work. Day 2: I noticed that my VAT rate had been set to 0 on all of my listings. By this time, my eBay prices had somehow updated to the correct amount. I then proceeded to change my VAT rate for my eBay listings to 20%. Didn't sync. Contact support, and they tell me to unlink and relink again. This seems to be their answer to everything. Day 3: Tried to list NEW listings on eBay duplicated from my website. Listing about 8. Only 1 was successful. Didn't contact support, as they are fairly useless. Just uninstalled and went with another app. Throughout this ordeal, eBay listings had to be temporarily supsended as pricing/vat rate was wrong, resulting in lost sales. Not recommended.

Using app

6 days

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 10, 2023

Very professional and helpful. Totally 10 stars service! Save us lots of time. Hope they can develop more apps^.^

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 9, 2023

Had Difficulties installing but got excellent support from customer care Too early to say anything So far so good

Using app

28 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 8, 2023

So far it's looking good. I needed help setting it up and got great support from Joy. I was having trouble linking my listings to eBay. I was able to resolve my issue in a few minutes.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Super schnelle Hilfe. The support is very friendly and really fast! Thank you for this. It saved my day

Store

TAgio

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I had a few problems in the beginning but Ronel was more than helpful. He walked me through everything so I understood exactly how to use the app properly and make sure my products were connected with the correct information. I really appreciated all the time he gave me and I feel confident that this was the right choice. Thanks!!

Store

JaeBee

Using app

11 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 6, 2023

Great customer services support. Really happy with this app so far- it makes working with Amazon a lot easier, Strongly recommend.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

Amazing App and awesome Support! We are switching from eBay app to Codisto, as eBay app has shut down. Codisto is a surprisingly simpler yet feature rich tool! During migration, we had a lot of clarifications, and doubts. Joy V worked with us, and helped us in every step of this transition, and ensured our marketplace listings are as per our expectation. Couldn't ask for more from any application support! Would highly recommend Codisto app to anyone looking to list their products in supported marketplaces.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

They have great customer service! live support chat was fast! And the very helpful representative even fixed my problems for me and walked me through how to solve the problems I was having. I highly recomend this comapany for anyonw who is a beginner in web design/online marketing!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Extremely responsive group. I had some conversion issues that they handled in less than 30 minutes in this case. These people are on their game. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

Amazing service and support - fixed my issue in minutes. I am really please with this application - forced to move when Shopify dropped support for eBay and I should've moved sooner.

Using app

2 days

Total reviews

22

Average rating

5.0