Cohub Inventory Counting
Take stock of your inventory and know your true value.
Rating
4.0
feedback
24
chart
#6,142
All reviews
Aug. 15, 2025
There are many great features like cycle scans, having multiple team members join a scan, reversals, and other great to have metrics. However, it fails at its core use: scanning items. It allows for an external bluetooth scanner, or with a camera if you use an iOS device. Scanning is only possible via the product barcode and NOT the SKU. It does not allow rapid subsequent scans either, you need to confirm or adjust the quantity after each scan. This means you can't blindly scan products, you need to confirm on the device you use every time. Scanning using Cohub takes significantly longer than using an excel sheet with some handy formula;s that we import.
Hello Afura -- Sorry to hear of the difficulties. Fortunately, the app actually does support the things you mentioned. Wouldn’t be much of a counting app if it didn’t. Let’s go through them. Device camera scanning: We support both iOS and Android devices using their built-in cameras. We have thousands of users running the app on both flavors. Android does tend to have slightly more problems, but they’re still very rare and tend to be associated with very old models. If you're having difficulty using an Android, please send us some information about the model of your device, the OS version you're running, and what you’re experiencing. Rapid subsequent scanning: “Batch mode” scanning is how this is done. It lets you perform repeated scans without returning to the quantity change screen. Scan, hear the beep, scan the next barcode, repeat. It’s super fast. See this section of our Quick Start video: https://www.youtube.com/watch?v=vMguI_QfGGU&t=211s Scanning SKUs: The app does search SKUs. I just tested it myself, to be sure. Once a barcode is scanned, the app takes the decoded value and searches for it in both the SKU and barcode fields. Of course, either value needs to be in a barcode form to be scanned. The app's scanner won’t read normal text, like “SKU1357”, but will certainly read an encoded barcode representation of the characters in “SKU1357” and decode them. Give these suggestions a try. If they work for you, I hope you’ll reconsider your review.
Dec. 17, 2023
As a team committed to meticulous inventory management using Shopify, we recently integrated the Cohub cycle count plugin with high expectations. Our goal was to streamline our inventory processes and enhance accuracy. However, our initial experience has been less than satisfactory, prompting us to seek immediate assistance to resolve pressing concerns. Our team of three dedicated members invested three days in a comprehensive cycle count operation. Unfortunately, we are encountering critical issues in the aftermath of this extensive effort. Firstly, the upload process, which is a vital step in syncing the counted inventory with the system, is vexingly slow. We have been waiting for over 24 hours and the upload is still not complete. This lag severely disrupts our workflow and raises concerns about potential data loss and subsequent inaccuracies. Furthermore, while we are currently conducting a cycle count in another branch, we have discovered that only a fraction of the counted variants are visible on the system. Out of the 740 variants meticulously counted, merely 114 are being displayed. This discrepancy is alarming as it raises doubts about the reliability of the plugin and compromises the integrity of our inventory records. The aim of implementing Cohub was to achieve precise and reliable inventory tracking. However, these issues have resulted in a standstill of our operations and question the plugin's capability to handle large-scale data efficiently. We urgently require support from Cohub's technical team to address these problems. Our priorities are to speed up the remaining upload, ensure all counted variants are correctly reflected, and to understand why these impediments arose in the first place to avoid future recurrences. We are hopeful that Cohub's customer service will respond promptly and provide the necessary assistance to rectify these issues. A swift and effective resolution would not only enable us to proceed with our inventory operations but would also restore our confidence in the plugin's functionality. We plan to revise or remove this review once we receive the support needed and our inventory counts are accurately updated and stabilized within the system. We look forward to a timely and helpful response from the Cohub team.