Rating

4.9

feedback

230

Reviews

chart

#772

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    23%
  • Less than a year
    44%
  • More than a year
    27%

Reviews Summary

The reviews for the Colissimo official Shopify App are overwhelmingly positive, with users praising the app's ease of use, the responsiveness and efficiency of the support team, and the overall effectiveness of the application. Users appreciate the quick resolution of any issues they encounter and the helpfulness of the support staff, particularly mentioning individuals like Alexis, Thomas, and Antoine for their professionalism and assistance. The app is described as functional, user-friendly, and essential for smooth logistics and order processing. While the majority of reviews highlight the exceptional customer service and seamless experience with the app, there are a few mentions of minor issues such as spelling errors in the interface and suggestions for improvements like the ability to save filters and a free trial option for small businesses.

Highlights

Positive customer service experience
Ease of use and functionality
Efficient support team
Minor interface issues
Suggestions for improvements

Rating Breakdown

  • 5
    92% (212 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2025

Une équipe très à l'écoute et hyper réactive ! L'appli est super facile d'utilisation, trop contente :)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Une équipe efficace et rapide, j'ai eu une réponse en moins de 5 min et mon problème a été réglé aussi vite ! Merci à eux ;)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Adorable équipe :) je remercie Alexis de son professionnalisme et son aide !!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Une équipe au top ! Super réactifs et toujours à l’écoute. Leur application est efficace et agréable à utiliser. On sent vraiment l’engagement d’une petite équipe passionnée qui fait de son mieux face à un géant comme Colissimo. Bravo et merci

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Fonctionne très bien et le support est très réactif !

Using app

15 days

Total reviews

1

Average rating

5.0

All reviews

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